- Technology Adoption and User Behaviour
- Customer Service Quality and Loyalty
- Supply Chain Resilience and Risk Management
- Sustainable Supply Chain Management
- Consumer Retail Behavior Studies
- Digital Marketing and Social Media
- Outsourcing and Supply Chain Management
- Quality and Supply Management
- Innovation and Knowledge Management
- Supply Chain and Inventory Management
- Urban and Freight Transport Logistics
- Firm Innovation and Growth
- Corporate Finance and Governance
- Innovation Policy and R&D
- International Business and FDI
- Transportation Planning and Optimization
- Infrastructure Resilience and Vulnerability Analysis
- Construction Project Management and Performance
- Recycling and Waste Management Techniques
- Healthcare Operations and Scheduling Optimization
- Merger and Competition Analysis
- Organizational and Employee Performance
- Private Equity and Venture Capital
- Healthcare Policy and Management
- Quality Function Deployment in Product Design
Sejong University
2019-2023
Seoul National University
2016-2017
Blockchain technology is now considered a next generation information tool for sustainable growth in supply chain (SC) management. However, its study relatively rare the literature on SC collaboration and sustainability management research, despite advantages sustaining connectivity reliability among partners. This investigates how use of blockchain activities can influence (increase or decrease) partnership efficiency growth, thereby affecting performance outcomes. Specifically, this...
Understanding a supply chain (SC) leader's role from collaborative capability management perspective offers insights into strategically managing exchange relationships during disruptions. This study illustrates the importance of leadership responsibility in overall resilience capabilities among SC network members. Using drawn theory, leader-member (LMX) is operationalised to measure levels relationships. Furthermore, an integrative probabilistic-reliability approach applied explore impact...
With increasing numbers of nodes and links in supply network relationships, understanding partnership management the required level collaboration is important for sustainable alignment. This study explores impact orientation on commitment firm performance using a model based social capital theory resource dependence theory. It aims to understand appropriate desired performance, including innovation, operational, financial performance. Using survey 423 respondents representing three different...
The purpose of this study is to systematically identify and design improvement planning for supply chain resilience (SCRES) a higher level sustainability competitive advantage. Literature-based interpretive structural modelling (ISM), pairing the systematic literature review (SLR) ISM approaches, proposed investigating identifying set key performance measures (SC) management. In line with previous research, we identified updated 13 SC capabilities out 24 as core network resilience....
Financial technology (fintech) services have come to differentiate themselves from traditional financial by offering unique, niche, and customized services. Mobile payment service (MPS) has emerged as the most crucial fintech service. While many studies addressed essential role of security when providers users choose engage in transactions, relationship between distinct perceptions MPS success determinants are yet be examined. Thus, this study primarily aims uncover distinctive roles...
A smart factory is a fully automated production system enabled with novel digital technologies. Numerous studies consider its emergence as the arrival of new wave innovation. However, research scant on why adoption rate has lagged behind expectations investors and policymakers. Thus, this study examined effect top management support for information systems, existing perceived usefulness factories, outsourcing experiences firms' intention to adopt factories. Using data 1,067 Korean...
Despite the increasing use of emerging operational and information technologies in smart factory transformations, there remains a lack understanding how firms should reshape their transformation strategies to achieve desirable firm performance. This study aims investigate role government support, appropriate level evolution, strategic decision leverage manufacturing systems, such as ERP MES, achieving investigates 511 small medium-sized enterprises (SMEs) fundamental industries dealing with...
Social commerce (s-commerce) is a social media service enabling consumers’ participation in the online marketing and sale of products services. This study aims to (a) identify key functional hedonic quality factors that affect consumer satisfaction based on perspective (b) analyze degree efficiency quality–satisfaction relationship propose distinct actionable improvement strategies from firms’ perspective. The results identified following determinants: aspects durability safety, enjoyment,...
Purpose The emergence of digital transformation in the banking industry gives rise to challenges adopting technology and boosting users' confidence process. This study mainly explores roles operant resources consumption values user's process concerning fintech-embedded product-service system (FPSS) that provides technologically advanced financial services South Korea. Design/methodology/approach examines research model based on perceived quality, assessment recommendation FPSS. In addition,...
<abstract> <p>Purpose - The purpose of this paper is to test the hypothesis that fundamentals supply chain relationships have not changed during digital transformation period in Korea between 2006 and 2018. Design/methodology/approach data for study were collected through a questionnaire-based survey two different time periods Korea, Findings This reveals professionals regarded trust building process as most important construct successful operations while 2018 survey, trust-based...
Government legislation significantly impacts closed-loop supply chain (CLSC) operations. This study examines the collection rate of and decisions on product greening improvement level in a three-level CLSC with government’s reward–penalty manufacturer’s subsidy policy. Four game-theoretic models are analyzed order to evaluate ways which policy revenue-sharing contracts (RSCs) between manufacturer retailer affect members’ optimal profits. We found that raise rate, as well level. A financial...
Purpose This research deals with the critical factors of quality and their significance to perceived security as an effort build a formidable loyalty customers in technology driven service environment. The primary purpose this study is investigate key contributing elements functional on further analyze its impact customer satisfaction loyalty. Design/methodology/approach A hypothesized structure model proposed justified using data collected manufacturing telecommunication sectors South Korea...
An absence of trust among partners can magnify the risk in a complex project by increasing behavioural uncertainty. Partnership effectively substitute for control, reducing variability outcomes and value-adding strategic collaboration. It is introduced as countermeasures against risks associated with complexity that only be achieved commitment from all partners. This research conceptualises partnership on four dimensions investigates roles dedicated investment information sharing...
We principally focus on evaluating the local and entire network performance of railway stations for sustainable logistics management in South Korea. Specifically, we aim to address issue dealing with vulnerability dependent degree connectivity. To resolve this issue, investigate (i) current level station sustainability from perspectives value (node) geographical location (place), (ii) how can prepare imminent internal external risks. Integrating node–place analysis social approaches,...
This study investigates the correlation between mergers and acquisitions (M&As) activities industry-level performance. While extensive research on M&As has focused financial performance at firm-level around merger announcement, not much focus been given to relationship M&A industry level. Using global data from S&P (Standard & Poor’s) Capital IQ platform database, this examines significance of relationships 12 values with frequency transaction value across 11 sectors...
As an ongoing pursuit of quality excellence, Korea continues to perform annual product evaluation, based on the Korean Standard Quality Excellence Index (KSQEI), as measured across multiple industries by representative customers and experts in each industry. In this study, we analysed current level Korea, further investigated impact elements consumer satisfaction. This study was KSQEI 2015 survey, through which national levels were for over 72 firms, 20 industries. Comparisons weighting...
This study aims to enable a high level of coordination cope with increasing levels uncertainty by computing supplier- and network-based resilience values. Our case is based on real-world highly connected global manufacturing firm in Korea as test environment evaluate proposed bicriterion network model using values, together an ordering approach. An outranking methodology used determine the improvement priorities suppliers achieve overall resilience. The results show that effectiveness firm’s...
This study investigates the effect of revenue-sharing contracts in two competing manufacturers and one common retailer model under game theoretic settings. One manufacturer uses a contract (RSC) competitor wholesale price (WPC). We whether adoption an RSC coordinates supply chain RSC-adopting how it affects manufacturers' profits scenarios : two-stage one-stage game. analyze effects demand parameters which represent product characteristic, such as sensitivity substitutability on members'...
M&As have been regarded significantly as an alternative entry mode in facilitating firms’ internalization strategy. Limited studies uncover the integrative role of on financial performance from various market perspectives. This study explores relationship between and their outcomes developed emerging markets. It provides evidence that through has a significant impact aggregate value both markets, markets can learn varying innovation activities location time selection strategies for...
The existing approaches to identification of emerging technologies create a prominent opportunity for technology convergence and market growth potential. However, either suffer from the time lag issue or have yet explorethe assessment’s uncertainty ambiguity. Based on total 14 years mergers acquisitions (M&A) activity data in Health Care sector, complex patterns between velocity accelerating M&A activities are analyzed with two quantitative indicators (Promising Index Promising...