Over the last decade, 'user experience' (UX) became a buzzword in field of human - computer interaction (HCI) and design. As technology matured, interactive products not only more useful usable, but also fashionable, fascinating things to desire. Driven by impression that narrow focus on as tools does capture variety emerging aspects use, practitioners researchers alike, seem readily embrace notion UX viable alternative traditional HCI. And, indeed, term promises change fresh look, without...

Many have speculated that trust plays a critical role in stimulating consumer purchases over the Internet. Most of speculations rallied around U.S. consumers purchasing from U.S.–based online merchants. The global nature Internet raises questions about robustness effects across cultures. Culture may also affect antecedents trust; is, different cultures might differing expectations what makes web merchant trustworthy. Here we report on cross-cultural validation an model. model examined both...

An experiment was conducted to test the relationships between users' perceptions of a computerized system's beauty and usability. The used application as surrogate for an Automated Teller Machine (ATM). Perceptions were elicited before after participants system. Pre-experimental measures indicate strong correlations perceived aesthetics Post-experimental indicated that correlation remained intact. A multivariate analysis covariance revealed degree affected post-use both usability, whereas...

Article Free Access Share on Aesthetics and apparent usability: empirically assessing cultural methodological issues Author: Noam Tractinsky Industrial Engineering Management, Ben Gurion University of the Negev, P.O. Box 653, Beer Sheva, 84105, Israel IsraelView Profile Authors Info & Claims CHI '97: Proceedings ACM SIGCHI Conference Human factors in computing systemsMarch 1997 Pages 115–122https://doi.org/10.1145/258549.258626Published:27 March 1997Publication History...

In recent years, significant advances have been made in the understanding of trust and risk electronic commerce. However, examining published research, some troublesome trends surface. These include: (a) tendency to treat conceptualizations as unidimensional constructs, ignoring large body literature suggesting that they are complex, multidimensional constructs; (b) ignore whether trustworthiness is part or a possibly different construct; (c) articulate relationships between...

The assessment of the relative value different design features for users is great interest software designers. Users' evaluations are generally measured through questionnaires. We suggest that other evaluation methods, including economic measures, may provide estimates features. In a laboratory experiment we created four versions data-entry application by independently manipulating system's usability and aesthetics. experimental systems were obtained in within-subjects design. addition, five...

We draw on research in human–computer interaction, information systems, environmental psychology, and marketing to develop test a model, which suggests that salient design characteristics of the web store (aesthetics usability) influence emotions visitors store's site, turn affect their attitudes toward store. A study examined proposed model two e-commerce domains—bookstores apparel stores. The results, based data collected from 327 participants, suggest effect aspects was partially mediated...

This study was motivated by the existence of two opposing schools thought on managing information technology (IT) in a global context. One proposes that IT context is largely same as domestic The other there difference. results from interviews with 65 project managers, whom 27 had international management experience, reflect reality lies somewhere between extremes. Using Q-methodology techniques, managers rated relative importance 33 items for decisions about distribution applications'...

"Usability" is a construct conceived by the human–computer interaction (HCI) community to denote desired quality of interactive systems and products. Despite its prominence intensive use in HCI research, usefulness usability theories our understanding has been meager. In this article I propose discuss two reasons for state affairs. The first that an umbrella construct. Umbrella constructs are prevalent scientific fields broad, diverse, lack unifying research paradigm. Accordingly,...

article Free Access Share on Evaluation of vendor products: CASE tools as methodology companions Authors: Iris Vessey Department Management Science and Information Systems, Pennsylvania State University, University Park, PA PAView Profile , Sirkka L. Jarvenpaa Texas, Austin, TX TXView Noam Tractinsky Authors Info & Claims Communications the ACMVolume 35Issue 4April 1992pp 90–105https://doi.org/10.1145/129852.129860Published:01 April 1992Publication History...

Abstract We studied politeness in human–robot interaction based on Lakoff’s theory. In a series of eight studies, we manipulated three different levels non-humanoid robots and evaluated their effects. A table-setting task was developed for two types (a robotic manipulator mobile robot). The studies included populations (old young adults) were conducted conditions (video live). Results revealed that polite robot behavior positively affected users' perceptions the with participants able to...

Most research on information presentation is based the rational approach to display design. This assumes that quality of displays determined by their relative efficacy provide relevant for viewer, as assessed through variables such response latency, accuracy, or decision quality. However, presentations often are intended convince viewers and create desired impressions. These considerations may lead choice differ from those prescribed approach. Three experiments addressed degree which...

KEYWORDS: Temporal interaction designinterpersonal motor synchronizationjoint actioninteraction designremote interactioncollaborative and social computing