What factors underlie the adoption dynamics of ecommerce technologies among users in developing countries? Even though internet promised to be great equalizer, nuanced variety conditions and contingencies that shape user has received little scrutiny. Building on previous research technology adoption, paper proposes a global information (IT) model. The model includes antecedents performance expectancy, social influence, opportunism investigates crucial influence facilitating conditions....

Purpose This paper aims to examine the dynamic relationship between digital business intensity (DBI) and process innovation through knowledge management. More specifically, investigates mechanism which DBI management jointly influence innovation. Design/methodology/approach The study used a single informant approach of data collection consistent with prior research, random sample CIOs was selected invited participate in survey resulting total 193 usable responses. analysis empirical...

Research with a focus on Sub-Saharan Africa (SSA), major region within the world's second largest continent, is almost non-existent in mainstream information systems research. Although infrastructures for and communication technology (ICT) are well established more developed industrialized parts of world, same not true developing countries. countries has been rare IS and, even where existent, often overlooked particular situation SSA, home to 33 48 least-developed Ironically, it such world...

The unprecedented global lockdown during the COVID-19 pandemic has highlighted an interesting ethical dilemma. While lockdowns are central to saving lives, economic malaise from business and social discontinuities is opportunity cost. To maintain this fragile balance a crisis, there obvious need for digitally transforming socio-economic operations continuity. This digital transformation case study highlights how, unlike traditional initiatives that rely on relatively closed organizational...

Telemedicine (health-care delivery where physicians examine distant patients using telecommunications technologies) has been heralded as one of several possible solutions to some the medical dilemmas that face many developing countries. In this study, we current state telemedicine in a country, India. brought plethora benefits populace India, especially those living rural and remote areas (constituting about 70% India's population). We discuss three Indian implementation cases, consolidate...

Companies and governments have embraced digital transformation as the elixir of 21st century. But what impedes transformation? This case study article is based on data gathered from field research with Italian Parliament Digital Transformation High Commissioner’s Office in Ministry Interior. The surfaces context, challenges, solutions for large-scale public administration transformation. highlights how a large democracy never technical but sociotechnical solution. Successful needs to...

Purpose How can managers optimally distribute rewards among individuals in a job group? While the management literature on compensation has established need for equitable reimbursements holding similar positions function or group, an objective grounding of allocation certainly escaped scrutiny. This paper aims to address this issue. Design/methodology/approach Using optimization model based financial rubric, portfolio approach allows organizations envision human capital assets as set (i.e....

Since 2020, SARS-COV-2 (COVID-19) has forced organizations to pivot towards digital transformation. Yet, the same period seen a dramatic rise in hacking and ransomware attacks, especially from internationally malicious actors attempting simultaneously disrupt profit. Although knee-jerk reaction been adoption of new-fangled technologies as only way prevent, detect, mitigate this case study highlights how imperative it is for proactively review re-engineer their process inefficiencies human...

Abstract Department of Information Systems, Washington State University, Pullman, WA. E‐mail: pdatta@wsu.edu The authors examine the need and adoption teleophthalmology in sub‐Saharan Africa. Ethiopia, like most African countries, is faced with limited specialists health care services. These services are often concentrated urban areas, leaving rural population (about 70% country) without adequate timely delivery. In ratio ophthalmologists to 1:1,200,000, resulting inadequate delivery...

In the face of global uncertainties and a growing reliance on third-party indices to obtain snapshot country's operational risks, we explore related questions: How accurately do capture risk, how does risk country, in turn, affect volume its import export supply chains? We examine these questions by empirically investigating 81 member countries World Trade Organization (WTO) using archival data collected from UN agencies, independent think tanks, WTO, Economist Intelligence Unit. use seven...

Purpose This research seeks to explore the transfer and sharing of knowledge in entrepreneurial product development (EPD). Design/methodology/approach The effects organizational complexity temporal locus learning on are closely examined through a qualitative case study four projects mid‐size manufacturing firm. Findings Distinguishing between prior resulting shared knowledge, this paper uses studies establish importance learning‐before‐doing over learning‐by‐doing under conditions resource...

This case study looks at the Italian Public Administration's digital transformation. With 60 million people, 8,000 municipalities, and 23,000 local administrations, this transformation highlights how a renaissance prefaces innovative disruption challenges. The uses Italy as backdrop Team Digitale, team of talented individuals embarked on building public administration efficiencies rebooting Italy's innovation footprint, protagonist. Digital is rarely, if ever, technical solution. Instead,...

With millions invested in knowledge management (KM), researchers and organizations are constantly investigating how firms can best organize their KM processes to reap instrumental benefits. Yet, most research, apart from being fragmented, overemphasizes creation draws little attention key intermediaries the process. The paper captures specificity of agents as players binding application. Specifically, introduces a conceptual process model that views an agent-mediated series transformations,...

Abstract With the increasing globalization of world economy, there has been a growing interest in potential contributions good governance to accelerating rate economic and social development developing countries, enhance their smooth integration into emerging global economy. Simultaneously, developed economies are experiencing an proportion contribution knowledge, information, telecommunication sectors overall gross domestic product. This is placing increased focus on role national...

The popularity of e-commerce can be attributed to open (and mostly unbridled) competition with minimal barriers entry. Yet, recent surveys suggest a general lack consumer confidence in transacting online. Such findings are troubling — pointing probable inefficiencies e-commerce. question then is: what these and how do they prompt such uncertainty? In answering the question, this paper surfaces three core inefficiencies: seller anonymity, product transparency, process transparency. It is also...

In a globally-competitive market, can sustainable policies and operations sustain business performance? Considering the current substantial focus on practices in companies around world, this study investigates effects of overall performance. This research forwards hypothesised framework that traces interlinkages between sustainability governance, supply chain (SC) performance followed by time-lagged empirical investigation using archival data for Fortune-100 global...

The connected world economy, compounded by the COVID-19 pandemic, has forced countries, companies, and organizations to pivot digitally transforming their operations. Sophisticated, state-sponsored perpetrators have seized this lay groundwork for Cyberwarfare with Advanced Persistent Threats. Using 2020 Solarwinds Orion Sunburst hack campaign, research uses a grounded case study approach highlight facets of cyberwarfare campaign. Findings suggest that underscores need revisiting...

In an age where news information is created by millions and consumed billions over social media ( SM ) every day, issues of biases, fake news, echo-chambers have dominated the corridors technology firms, corporations, policy makers, society. While multiple disciplines tried to tackle issue using their disciplinary lenses, there has, hitherto, been no integrative model that surface intricate, albeit “dark” explainable AI confluence both psychology. Investigating bias anchoring as overarching...