Eyun‐Jung Ki

ORCID: 0000-0001-9252-479X
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About
Contact & Profiles
Research Areas
  • Public Relations and Crisis Communication
  • Digital Marketing and Social Media
  • Corporate Identity and Reputation
  • Communication in Education and Healthcare
  • Customer Service Quality and Loyalty
  • Team Dynamics and Performance
  • Nonprofit Sector and Volunteering
  • Job Satisfaction and Organizational Behavior
  • Ethics in Business and Education
  • Social Media and Politics
  • Corporate Social Responsibility Reporting
  • Disaster Management and Resilience
  • Media Studies and Communication
  • Impact of Technology on Adolescents
  • Media Influence and Health
  • Consumer Behavior in Brand Consumption and Identification
  • Environmental Sustainability in Business
  • Environmental Education and Sustainability
  • Corporate Finance and Governance
  • Copyright and Intellectual Property
  • Knowledge Management and Sharing
  • AI in Service Interactions
  • Technology Adoption and User Behaviour
  • Misinformation and Its Impacts
  • Open Source Software Innovations

University of Alabama
2015-2024

Capital University
2022

University of Central Florida
2019

Sungkyunkwan University
2008

University of Oregon
2007

University of Florida
2004-2007

Drawing upon the social media phenomena in both practical and academic arenas, this study explored patterns trends of research over past fourteen years across four disciplines. Findings exhibit a definite increasing number social-media-related studies. This indicates that have gained incremental attention among scholars, who have, turn, been responding keeping pace with increased usage impact new medium. The authors suggest future scholarly endeavors emphasize prospective aspects media,...

10.1177/1077699012439853 article EN Journalism & Mass Communication Quarterly 2012-03-14

Abstract This research tested a model that posits the linkages among perceptions of organization–public relationships, attitudes, and behavioral intentions toward an organization members key public. Among 6 relationship indexes proposed by Hon J. E. Grunig (1999), satisfaction control mutuality were best predictors positive attitude organization. In this study we also found was precursor to supportive

10.1080/10627260709336593 article EN Journal of Public Relations Research 2007-01-01

Abstract This study attempts to devise a new theoretical framework classify and develop predictors of box office performance for theatrical movies. Three dependent variables including total office, first-week length run were adopted. Four categories independent employed: brand-related variables, objective features, information sources, distribution-related variables. Sequel, actor, budget, genre (drama), Motion Picture Association America rating (PG R), release periods (Summer Easter),...

10.1207/s15327736me1804_2 article EN Journal of Media Economics 2005-10-01

This study was designed to identify trends, patterns, and academic rigor in research studies focusing on Internet-related public relations through a review of articles published between 1992 2009. 1 1Please see the appendix for bibliography 115 studied. examined authorship, theoretical frameworks, methodological approaches, topics addressed these articles. Key findings suggested an increasing trend number articles, lack applied dominance quantitative research, emphasis use Internet relations.

10.1080/1062726x.2012.723277 article EN Journal of Public Relations Research 2012-11-01

A multiple-item scale for measuring relationship cultivation strategies, the essential day-to-day activities of public relations practitioners, was developed to meet standards reliability and validity in measurement. After a discussion definition procedures used developing refining measures are described. The can help professionals better understand how nurture sustain relationships with their target publics.

10.1080/10627260802520488 article EN Journal of Public Relations Research 2008-12-10

This research was designed to develop reliable and valid measures of the outcomes quality relationships. Hon J. E. Grunig's extended scales for four relationship dimensions were tested using multiple-item measurement procedures as suggested. The constructed refined further exploratory confirmatory factor analysis. Causal linkages among indicators also tested. developed model can be used better understand a public's perceptions its with an organization, thus helping organizations how...

10.1177/107769900708400302 article EN Journalism & Mass Communication Quarterly 2007-09-01

This study intended to develop a reliable and valid measure of organizational crisis responsibility that could be uniquely applied public relations research. The three-dimensional was constructed using rigorous two-step pilot tests nationwide panel full administration survey. measures were further refined exploratory confirmatory factor analysis, resulted in twelve-item scale, consisting three items for intentionality, locality, six accountability. analysis used test the hypothesized...

10.1177/1077699013482911 article EN Journalism & Mass Communication Quarterly 2013-04-11

This research reported and expanded on a 6-year citation study of published scholarly in public relations that occurred between 2010 2015. analysis built the work Pasadeos his collaborators, who examined literature's most-cited works from 2000s 1990s, respectively, studied field's network. Moreover, this scope coverage by adding three international journals. Overall, found scholarship experienced quantitative qualitative leaps during last decade, areas excellence theory, relationship...

10.1080/1062726x.2019.1577739 article EN Journal of Public Relations Research 2019-03-04

Purpose This study aims to identify potential relational antecedents, the initial stage of three-stage model OPRs, in public diplomacy context by focusing on a government organization and foreign relationships. Design/methodology/approach conducted in-depth interviews with Fulbright scholars students from various countries gain insights into motivations underlying initiation relationships Bureau Educational Cultural Affairs (ECA) within program. Findings identified common expectations among...

10.1108/ccij-12-2024-0222 article EN Corporate Communications An International Journal 2025-02-13

Purpose To understand how retail companies are using TikTok, a short-form video social media platform, this study investigates the use of relationship cultivation strategies and message appeals in TikTok videos posted by top 100 companies. The also examines extent to which these influence public engagement on TikTok. Design/methodology/approach A quantitative content analysis was conducted analyze applied negative binomial regression assess impact engagement. Findings findings show that...

10.1108/ccij-10-2024-0180 article EN Corporate Communications An International Journal 2025-02-17

Purpose This study examines the impact of perceived diversity (i.e. climate) in higher education institutions on students’ attitudes and behavioral intentions toward university. Additionally, it explores underlying mechanisms by investigating mediating roles student–university relationships. Design/methodology/approach To test hypotheses, we conducted a survey with 292 college students from three public universities US. The data were analyzed using structural equation modeling to examine...

10.1108/ccij-01-2025-0008 article EN Corporate Communications An International Journal 2025-03-27

Grounded in social learning theory, this study investigates the impact of media influencers (SMIs) on mental well-being college students through YouTube videos. By analyzing 115 videos from 88 with over 5,000 subscribers, identifies distinct communication strategies tied to influencer attributes. Notably, findings reveal that such as cultivating affective presence, showing identification friends and health organizations, incorporating narrative evidence, are positively linked increased user...

10.1080/10410236.2025.2484255 article EN Health Communication 2025-03-31

Purpose The purpose of this paper is to examine how organizations enact positivity, openness, access, sharing tasks, and networking through their web sites. also aims investigate whether, different types industries display levels relationship strategy. Designs/methodology/approach A content analysis 286 sites was conducted determine corporations use site as a communication medium for building nurturing relationships with publics. Company were selected from the Fortune 500 list according...

10.1108/13632540610646355 article EN Journal of Communication Management 2006-01-01

This study focused on the effectiveness of fear appeal messages used to arouse a threat in green advertising. An experiment recruited 175 participants test influence advertising (fear vs. non-fear appeal), source (for-profit non-profit organizations), and involvement with environment attitude toward ad (Aad), product (Ap) purchase intention (PI). Results revealed that negatively affected Aad Ap who were highly involved more likely have positive attitudes advertised as well stronger intent...

10.1080/13527266.2017.1290671 article EN Journal of Marketing Communications 2017-02-15

This study investigated the effects of crisis response strategies on attribution an organization's responsibilities and relationship quality outcomes determined linkages among outcome indicators. found that none tested were helpful in reducing public blame surrounding featured responsibility crisis. also presence itself tends to negatively affect publics examined not influenced by use strategies.

10.1177/0021943613497056 article EN International Journal of Business Communication 2013-09-03

Purpose The purpose of this paper is to examine the congruence effect product and claimed environmental issue on green advertising consumer responses as well moderation perceived reputation effect. Design/methodology/approach A two-by-two designed experiment (high/low × high/low reputation) with a covariate (ad skepticism) was conducted via online survey recruiting 179 college students. Findings High category generated positive ad attitude, sponsor behavioral intention (BI), credibility...

10.1108/md-01-2017-0043 article EN Management Decision 2018-08-23
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