The purpose of this conceptual paper is to study the effect service quality towards customer's satisfaction under perspective SERVQUAL and Gronroos model. proposed model focuses on relationship between functional quality, technical internal, external influences mediated by corporate image satisfaction. also tries build perceived prices customers when plays a mediating role. Suggestions for managers are given implementing core concepts from

This study is the first attempt to conduct a comparative analysis of internal and external determinants Islamic banks' profitability in GCC region applying dynamic GMM, quantile regression, wavelet coherence approaches. The GMM tends indicate that equity financing operating efficiency macroeconomic variables such as money supply, inflation are significantly related performance. bank-specific credit risk, ratio, cost-efficiency ratios not significant at different percentiles. ROA driven by...

Ensuring adequate water supply to urban areas is a challenging task due factors such as rapid growth, increasing demand and climate change. In developing sustainable system, it important identify the dominant for any given scheme. This paper applies principal components analysis that dominate residential using Blue Mountains Water Supply System in Australia case study. The results show influence of community intervention (e.g. use efficient appliances rainwater tanks) on are among most...

This study aims to investigate the impact of halal healthcare attributes, intrinsic value, and extrinsic value on satisfaction, explores how patient satisfaction with services influences word mouth (WOM) others. The cross-sectional survey was conducted in two cities four Islamic-friendly hospitals across Malaysia. used purposive non-probability random sampling methods. Partial least square (PLS) technique for data analysis 309 Muslim patients a response rate 61.8%. Findings revealed that...

Disinfection is a very important and indispensable water treatment process for drinking safety, as it inactivates pathogens from water. In this work, 27 selected empirical THM models of 18 scientists literature are used to investigate their reliability in real situations through application the Dhaka surface plant (SWTP) Bangladesh. For each samples, namely, treated, pretreated, raw total trihalomethanes (TTHM) concentrations were predicted using and, percentage deviation measured...

The effect of Er content on sol-gel derived CoFe2−xErxO4, (x = 0.00, 0.01, 0.03, 0.05) nanoparticles was investigated by XRD, FTIR, SEM, Mössbauer spectroscopy, magnetic and dielectric measurements. formation cubic spinel structure the presence molecular bonding functional groups were confirmed XRD FTIR spectroscopy. average crystallite size is reduced from 61 to 18 nm with increase content. decrease in due suppression grain growth upon Er3+ occupation at octahedral site. SEM study revealed...

Purpose: In pelvic brachytherapy treatments, the rectum is an organ at risk. The authors have developed array of scintillation dosimeters suitable for in vivo use that enables quality assurance treatment delivery and provides alert to potential radiation accidents. Ultimately, this will provide evidence direct planning dose escalation correlate with rectal response. Methods: An 16 insertable applicator has been developed. were calibrated simultaneously a custom designed circular jig before...

This paper presents a technique to quantify water savings due implementation of restrictions by adopting restriction indexes as continuous numerical predictor variable in regression analysis. The adopted modeling compares four methods: yearly base difference method, weighted average before and after expected use method. These methods are applied single multiple dwelling residential sectors the Blue Mountains region, Australia. In study, three forms techniques adopted: raw data, semi-log,...

Not only the organization needs empirical data but also they need a model to understand how integrate servicequality and experience economy concepts discover customer's behavioural intention select serviceprovider. The purpose of this conceptual paper are critically review identify gaps in current literatureon service quality economy, building relationship between functional quality; technical quality;experience towards selecting broadband internet operatorwhen consumer's perception play as...

This paper examines the impacts of climate change on future water yield with associated uncertainties in a mountainous catchment Australia using multi-model approach based four global models (GCMs), 200 realisations (50 from each GCM) downscaled rainfalls, 2 hydrological and 6 sets model parameters. The ensemble projections by GCMs showed that mean annual rainfall is likely to reduce decades 2–5% comparison current (1987–2012). results runoff indicated would 35%. However, considerable...

Abstract We investigate whether diversification stabilizes bank lending cyclicality on a sample of 25 conventional and 18 Islamic banks from Malaysia spanning 2008 to 2021. Our findings reveal that both types are nonlinearly procyclical during economic expansions, with also exhibiting countercyclical behavior contractions. Diversification is positively associated credit growth in subsidiaries, it amplifies procyclicality across all types. Conversely, loan concentration banks. These results...

Prediction of long term water demand is necessary to assess the future adequacy resources, attain an efficient allocation supplies among competing users and ensure long-term sustainability. In order predict effects climate other factors on demand, suitable mathematical models are needed. The study compares a multiple linear nonlinear regression model forecast monthly in Blue Mountains Water Supply System, Australia. performance developed assessed through relative error (RE), coefficient...