Modern enterprises are replete with numerous online processes. Many must be performed frequently and tedious, while others done less yet complex or hard to remember. We present interviews knowledge workers that reveal a need for mechanisms automate the execution of share about these In response, we have developed CoScripter system (formerly Koala [11]), collaborative scripting environment recording, automating, sharing web-based deployed within large corporation more than 10 months. Through...

In this paper, we explore blind people's motivations, challenges, interactions, and experiences with visual content on Social Networking Services (SNSs). We present findings from an interview study of 11 individuals a survey 60 individuals, all little to no functional vision. Compared sighted SNS users, our participants faced profound accessibility including the prevalence photos without sufficient text descriptions. To overcome they developed creative strategies, using variety methods...

Although in-car GPS navigation technology is proliferating, it not well understood how its use alters the ways people interpret their environment and navigate through it. We argue that GPS-based car might disengage from surrounding environment, but also has potential to open up novel engage with present an ethnographically-informed study users, showing evidence for practices of disengagement as new opportunities engagement, illustrating our findings using rich descriptions field. Grounded in...

Online crowd labor markets often address issues of risk and mistrust between employers employees from the employers' perspective, but less that employees. Based on 437 comments posted by workers (Turkers) Amazon Mechanical Turk (AMT) participation agreement, we identified work rejection as a major Turkers experience. Unfair rejections can result poorly-designed tasks, unclear instructions, technical errors, malicious Requesters. Because AMT policy platform provide little recourse to Turkers,...

This paper examines the relationship between experiences of busyness in everyday life and use productivity tools, including planners, calendars to-do lists. Field study findings demonstrate that American individuals across a demographic range have internalized cultural emphasis as moral value to construct positive identities busy individuals. At same time, they struggle with sense conflict around busyness, reflected real-life clashing priorities, fantasies downtime, struggles anxiety, guilt,...

Mindfulness practice has many mental and physical well-being benefits. With the increased popularity of live stream technologies impact COVID-19, people have turned to tools participate in online meditation sessions. To better understand practices, challenges, opportunities live-stream meditation, we conducted a three-month autoethnographic study, during which two researchers participated sessions as audience. Then follow-up semi-structured interview study with 10 experienced teachers who...

One of the goals affective computing is to recognize human emotions. We present a system that learns emotions based on textual resources and test it large number blog entries tagged with moods by their authors. show how machine-learning approach can be used gain insight into way writers convey interpret own emotions, provide nuanced mood associations for wordlist.

While most collaboration technologies are concerned with supporting particular tasks such as workflows or meetings, many work groups do not have the teamwork skills essential to effective collaboration. One way improve is provide dynamic feedback generated by automated analyses of behavior, language use. Such can lead members reflect on and subsequently their collaborative but might also distract from task at hand. We experimented GroupMeter - a chat-based system that presents visual team...

For many first-year college students in their late teen years, communicating with parents provides crucial social support. When going to involves moving away from home for the first time, and must rely on technologies keep communication channels open. We studied ways which freshmen communicate various they use. Interviews nineteen at a major United States university revealed insights into students' perspectives of relationships parents. found use variety tools connect identified some...

Effective communication in project teams is important, but not often taught. We explore how feedback might improve teamwork a controlled experiment where groups interact through chat rooms. Collaborators who receive high ratings use different language than poor collaborators (e.g. more words, fewer assents, and less affect-laden language). Further, affects use. This suggests that system could linguistic analysis to automatically provide visualize teach teamwork. To this end, we present...

We present a qualitative study of 13 farm families who intentionally merge their home and work lives. This is in contrast to most studied CSCW, are urban/ suburban, white-collar often dual-income, where the goal balance separate spheres. analyze families' coordination practices along three dimensions -- space, time, roles experiences what known CSCW about family practices. Through this, we reveal blind spots CSCW's support for toward building better tools such activities. emphasize...

Existing videoconferencing (VC) technologies are often optimized for productivity and efficiency, with little support the "soft side" of VC meetings such as empathy, authenticity, belonging, emotional connections. This paper presents findings from a 15-month long autoethnographic study experiences by first author, person who stutters (PWS). Our research shed light on hidden costs PWS, uncovering substantial cognitive efforts that other meeting attendants unaware of. Recognizing...

Many sophisticated tools have been developed to help analysts detect patterns in large datasets, but the value of these tools' individual features is rarely tested. In an experiment which participants played detectives solving homicides, we tested utility a visualization data links and notepad for collecting organizing annotations. The significantly improved participants' ability solve crime whereas did not. Having both available provided no benefit over having just visualization. results...

When crime analysts collaborate to solve cases, they need share insights in order connect the clues, identify a pattern, and attribute right culprit. We designed collaborative analysis tool explore value of implicitly sharing notes, without requiring explicitly push information or request it from each other. In an experiment, pairs remote individuals played role solving set serial killer crimes with both partners having some, but not all, relevant clues. implicit notes was available,...

Online engagement in policy deliberation is one of the more complex aspects open government. Previous research on human facilitation has focused primarily citizens who need facilitation. In this paper we unpack practices from perspective moderator. We present an interview study facilitators RegulationRoom – online platform. Our findings reveal that focus two broad activities: managing stream comments and interacting with commenters both aimed at obtaining high quality public input into...

Mindfulness, a practice of maintaining awareness by bringing attention to the present without judgment, has many mental and physical well-being benefits when practiced consistently. Many technologies have been invented support mindfulness practice: mobile apps, web resources, virtual reality environments, wearables. We findings from semi-structured interview study with 6 experienced practitioners understand their daily experiences they incorporate in practice. Participants identify...

Many digital technologies have been invented to support mindfulness, the practice of bringing attention present moment without judgment. While most focus on mindfulness meditation training for novices, in this paper, we explore designing technology everyday activities people with varying levels experience. Through 9 magic machine workshops, 30 practitioners explored and reflected their personal experiences generated designs that daily practice. Our findings identified six categories...

Mindfulness, a practice of bringing attention to the present non-judgmentally, has many mental and physical well-being benefits, especially when practiced consistently. Many technologies, such as mobile apps, live streams, virtual reality environments, wearables, have been invented support solo or group mindfulness practice. In this paper, we findings from an interview study with 20 experienced practitioners about their everyday practices technology use. Participants identify benefits...

Interacting with strangers can be beneficial but also challenging. Fortunately, these challenges lead to design opportunities. In this paper, we present the and evaluation of a socio-spatial interface, SocialStools, that leverages human propensity for embodied interaction foster togetherness between strangers. SocialStools is an installation three responsive stools on caster wheels generate sound imagery in near environment as sit them, move rotate them relative each other. our study 12...

We are surrounded by technologies that fuel a fast-paced, at-the-moment, connected life. In contrast, GoSlow is mobile application designed to help users slow down, contemplate, and be alone. Through serendipWe serendipitous moments of pause reflection, offers simple ways for cut back relax, provides an outlet contemplation reminiscence, helps them disconnect get away. Our user study reveals encourages introspective slowing can reduce stress with minimal intervention.itous intervention.

Coordinating goals, schedules, and tasks among collaborators is difficult, made even more so when there are disciplinary, geographic institutional boundaries that must be spanned. Designing CSCW tools to support coordination in these settings, however, requires an improved under-standing of the constraints conflicts impede effective collaboration. We present findings from a study distributed collaborations between academic surgeons biomedical engineering researchers. These two groups differ...

Often, attention to "community" focuses on motivating core members or helping newcomers become regulars. However, much of the traffic online communities comes from people who visit only briefly. We hypothesize that their personal characteristics, design elements site, and others' activity all affect contributions these "one-timers" make. present results an experiment asking Amazon Mechanical Turk ("AMT") workers comment AMT participation agreement in a discussion forum. One-timers with...

research-article Share on Slowing down with personal productivity tools Author: Gilly Leshed Cornell University UniversityView Profile Authors Info & Claims InteractionsVolume 19Issue 1January + February 2012 pp 58–63https://doi.org/10.1145/2065327.2065339Online:01 January 2012Publication History 11citation1,133DownloadsMetricsTotal Citations11Total Downloads1,133Last 12 Months161Last 6 weeks12 Get Citation AlertsNew Alert added!This alert has been successfully added and will be sent to:You...