- Customer Service Quality and Loyalty
- Diverse Aspects of Tourism Research
- Digital Marketing and Social Media
- Consumer Behavior in Brand Consumption and Identification
- Culinary Culture and Tourism
- Corporate Identity and Reputation
- Sustainable Urban and Rural Development
- Halal products and consumer behavior
- Recreation, Leisure, Wilderness Management
- Tourism, Volunteerism, and Development
- Sport and Mega-Event Impacts
- Hospitality and Tourism Education
- Cruise Tourism Development and Management
- Urbanization and City Planning
- Consumer Retail Behavior Studies
- Cultural and Sociopolitical Studies
- Agricultural and Rural Development Research
- Organizational Strategy and Culture
- Organizational Leadership and Management Strategies
- Corporate Social Responsibility Reporting
- Digital Communication and Language
- Technology Adoption and User Behaviour
- Strategic Planning and Analysis
- Cultural Heritage Management and Preservation
- Employer Branding and e-HRM
Akdeniz University
2018-2024
Izmir Kâtip Çelebi University
2022-2023
Ankara Sosyal Bilimler Üniversitesi
2022-2023
Dicle University
2022-2023
Muğla University
2014-2020
Necmettin Erbakan University
2020
Akdeniz University Hospital
2019
Çanakkale Onsekiz Mart Üniversitesi
2009
Many studies have modeled several different concepts to explain destination loyalty; however, none integrated place-oriented (e.g., image, place attachment) and people-oriented cultural distance, social emotional solidarity) for their relative influences on loyalty. The current study tested the influence of image (place-oriented) perceived distances (people-oriented) as antecedents attachment solidarity Survey data collected from both domestic ( n=260) international n=250) visitors a city in...
Despite the widespread adoption of chatbots in tourism, there is limited research on their role digital storytelling from residents' perspectives. Drawing Social Presence Theory, primary objective this study was to examine impact a chatbot's anthropomorphic conversation style (emotional vs. neutral) perceived components destination marketing. Additionally, explored how through influenced place attachment and, consequently, engagement value co-creation. To address these objectives, adopted...
The purpose of this research is to determine the socio-cultural, economic, and environmental effects tourism perceived by local community living in Manavgat/Turkey on satisfaction with development, identify effect ascertain moderator role demographic variables relationship. population Manavgat/Turkey. EFA, CFA, path analyzes, Slope difference tests have been performed through 384 surveys collected from community. As a result, it has determined that positive negative an impact development....
This research tested a value-attitude-behaviour (VAB) derived model considering three forms of residents' support (i.e. attitudinal, intentional, and behavioural) for tourism amidst the COVID-19 pandemic. The VAB was formulated based on merger emotional solidarity theory reasoned action constructs. Data were collected from 545 Manavgat residents between June-October 2021. SEM revealed that each eight proposed hypotheses significant; 67% variance in attitudes towards (AT) accounted by...
The aim of this research is to test the relationship between service quality restaurants and electronic word-of-mouth (eWOM) communication, satisfaction, behavioural intention analyse moderating effect restaurant atmosphere in eWOM. population consists local tourists who come located city centre Diyarbakır. Questionnaires were used obtain data research. analysed using 385 surveys collected from customers package programs (SPSS AMOS). As a result explanatory factor analysis, 4 dimensions...
This study investigates the influence of desire for continuous learning, fear missing out (FOMO), involvement, and enjoyment from virtual travel experience (VTE), on museum visit intentions. The direct impacts FOMO, consumer attitudes, subjective norms intentions were examined within a conceptual research model that combines theory reasoned action (TRA) self-determination (SDT). Survey data obtained 385 potential tourists analyzed by PLS-SEM. Findings revealed learning positively influences...
Abstract This study aimed to examine value co‐creation as a predictor of customer satisfaction and emotional well‐being using comprehensive research model. It investigated the personal (customer extraversion agreeableness) situational (customer–employee rapport) variables that influence participation citizenship behaviors) and, consequently, lead well‐being. The tourism sector was selected for because co‐creation, satisfaction, are crucial hotel managers academic researchers in dynamic...
This study seeks to provide a nuanced understanding of how residents’ views on tourism impacts and their awareness the pandemic’s effects shape attitudes and, consequently, influence involvement support for by integrating emotional solidarity, knowledge–attitude–practices theory, social exchange theory. Furthermore, explores potential moderating factors such as gender professional ties tourism. Data were gathered from 545 residents Manavgat, Turkey, following cluster sampling scheme,...
International online peer-reviewed open-access journal offers a possibility for the international community of professionals working in fields regional and rural development or tourism to exchange their ideas research results practical achievements as it publishes both theoretical applied these fields.
This research explores the impact of authenticity and involvement on destination image, aiming to comprehend visitor satisfaction, experience quality, re-patronage intentions, willingness pay more, word-of-mouth. Structural equation modelling was employed for analysis using data from 394 visitors Side, Turkey. According findings, positively influence image. The findings demonstrate that developing word-of-mouth recommendations, more can be facilitated through quality satisfaction. Also, it...
With the rise of environmental awareness, trends avoiding food waste and reducing carbon emissions have generated green business opportunities for beverage industry. In this industry, competitive advantage provided by high service quality is an important factor. context, effects perceived on restaurants’ image customers’ revisit intentions were investigated. Moreover, intention discussed. The GRSERV scale was used to measure restaurants in İstanbul; a total 356 questionnaires collected....
The purpose of this study is to examine the extent which residents’ perceptions their place image can predict impacts tourism, and ultimately, elucidate support for sustainable tourism development in Midyat, Turkey. This city currently faces a range negative associated with such as inflation, high leakage, threats family structures, environmental degradation, pollution, crowding. At same time, Midyat seeks maximize positive including job creation employment, protection, cultural educational...
COVID-19 has affected travel and will undoubtedly impact how people view future intentions to as we adjust life moving forward. Understanding arrive at these be paramount for managers planners in determining best reactively proactively plan tourism, especially considering perceived risk uncertainty related COVID-19. By extending the theory of planned behavior, this study aims examine relationship between risk, uncertainty, subjective norms, attitudes about travel, behavioral control...
Purpose – This study aims at investigating the effect of corporate social responsibility perceptions local people living in Diyarbakır on bank loyalty terms banking services and mediator roles trust satisfaction this effect. Research methodology Cronbach’s Alpha coefficients, reliability, convergent discriminant validity multicollinearity were examined before testing hypotheses research. The measurement model for variables that are included was by confirmatory factor analysis. Partial least...
Turizm sektöründe her geçen yıl artan rekabet ortamında; hem mevcut müşterilerin korunması ve yeni elde edilmesinde, de destinasyon pazarlama faaliyetlerinin geliştirilmesinde turistlerin tercihlerini etkileyen faktörlerin bilinmesi son derece önem arz etmektedir. Bu çalışmanın amacı İngiliz Fethiye seçimini faktörleri belirleyerek, seçiminde etkili olan genel memnuniyetleri üzerindeki etkilerini tespit etmek demografik özellikleri ile seçim arasındaki farklılıkları ortaya koymaktır....
In the current conjuncture, when competitive environment is getting ever fiercer, importance of creating brand value and effect wom in all processes before/after a purchase have been grasped.Along with this, service sector, where customer-employee relationship dense, applications regarding perception creation started to be used an increasing manner.For this reason, aim study determine equity foreign tourists on whether there moderator Perception Value Co-Creation effect.The population...
Bu araştırmanın amacı, yerel halkın sürdürülebilir turizme yönelik tutumlarının tespit edilmesidir. kapsamda 2017 yılı Mart-Haziran ayları arasında Fethiye’de yaşayan 278 kişiye anket uygulanmıştır. Araştırmada veri toplama aracı olarak Sırakaya-Türk vd., (2008) tarafından geliştirilen Sürdürülebilir Turizm Tutum Ölçeğinden yararlanılmıştır. halk turizm gelişimine algılanan ekonomik faydalar faktörüne en yüksek düzeyde, sosyal maliyetler ise düşük düzeyde katılım göstermiştir. Yerel turizmin...
In the hospitality sector, while close and high quality of relationships between customers employees may develop a long-lasting bilateral bond, opposite create customer loss. By following customer-oriented approach, this study aims to examine influence customer– employee bond on hotel customers' satisfaction, perceived value, behavioral intention. For achieving purpose, survey was conducted with participation British tourists staying in hotels located Fethiye, Turkey. Results structural...
Bu araştırmada müşteri-çalışan bağı boyutlarından birisi olan uyumun müşteri memnuniyeti ve davranışsal niyet üzerine etkisi irdelenmiştir.Bu amaçla bir araştırma modeli geliştirilmiştir.Modelde yer alan üç adet hipotezin test edilmesi amacıyla tesadüfi olmayan örnekleme yöntemlerinden kolayda yöntemi
Analysing the sentiments in text files, movie website's user comment is an important research fields both for companies and academics due to challenges opportunities it possesses. In this study, we applied lexicon based method Machine learning algorithms that are support vector machine, naive bayes, logistic regression decision tree methods various sized Turkish datasets. As a result, observed Logistic Regression algorithm gave best result with accuracy of %77.35.
Bu çalışmada destinasyon imajının; destinasyonun algılanan kalitesi ve memnuniyetine, kalitesinin de memnuniyetine etkileri araştırılmıştır. Aynı zamanda imajı ile memnuniyeti arasındaki ilişkide aracılık rolüne bakılmıştır. araştırmanın evreni Manavgat’a gelen yabancı turistlerdir. Anket uygulaması 1 Nisan- 31 Mayıs 2019 tarihleri arasında kolayda örnekleme tekniği gerçekleştirilmiş toplamda 290 anket toplanmıştır. Araştırma modelinin analiz edilmesinde ise kısmi en küçük kareler...
The purpose of this research is to determine the relationship between dimensions destination image, curiosity and loyalty, as well analyze moderating effect demographic variables on loyalty.The survey technique has been used in research.EFA, CFA, Path Slope analyzes have conducted through 397 surveys collected from foreign tourists coming Antalya, Turkey.As a result study, It determined that there are significant relationships loyalty.In addition, it marital status loyalty.
The purpose of this research is to evaluate the effect international relations on tourism demand in context aircraft crisis between Turkey and Russia that occurred November 24, 2015. For purpose, a document analysis has been carried out tourist count revenue before, during after crisis. It determined Russian (2016=866.256 tourists, 76.26% decrease compared 2015) remained significantly below years before (2014=4.479.049 tourists $3.471.263 - 2015=3.649.003 $2.609.037 revenue). In aftermath...
Bu çalışmanın amacı ortaöğretim ve lisans düzeyinde turizm eğitimi alan öğrencilerin staj sürecinde karşılaştıkları sorunları belirlemek çözüm önerileri sunmaktır. Araştırma için nicel araştırma yöntemlerinden anket tekniğinden yararlanılmıştır. sonucunda; öncesi bilgilerin verilmesi, sürecindeki uyum sorunları, hizmet içi eğitim almaları, rotasyon sonucu diğer departmanlarda çalışmaları, barınma imkânları, haftalık izinler, çalışanlar arası ilişkiler okulda verilen uygulama imkânları gibi...