Social capital has been considered a cause and consequence of various uses new information communication technologies (ICTs). However, there is growing divergence between how social commonly measured in the study ICTs it other fields. This departure raises questions about validity some most widely cited studies ICTs. We compare Internet Capital Scales (ISCS) developed by Williams [2006. On off 'net: scales for an online era. Journal Computer-Mediated Communication, 11(2), 593–628. doi:...

This article examines how search engines and social‐networking sites enable constrain the identity‐related information practices of lesbian, gay, bisexual, transgender, queer (LGBTQ+) millennials in United States. I employ affordances as a process concept to understand recursive relationship between individuals technologies envision an outcome this relationship. Guided by conceptual framework, conducted 30 semistructured interviews with LGBTQ+ ages 18 38. Data analysis identified 3 key that...

Drag storytimes are one type of programming that public libraries offer to address the marginalization LGBTQIA+ children and families in library spaces. The books read during these often feature characters themes. In this work progress, we will compare subject metadata assigned within Library Congress Catalog social cataloging platform LibraryThing a corpus picture drag storytimes. We consider limitations using traditional headings capturing diversity themes if application user-generated...

Abstract This paper reports on findings from 15 semi‐structured interviews with LGBTQIA+ individuals within the United States who have experienced loss of one or more information spaces. The specifically focuses how such losses occurred and transitions by participants in response to this loss. Findings show that affective embodied elements both individually communally inform informs one's desire transition new also reveal sociocultural contexts occurs, while highlighting creation as a common...

Online question‐answering ( Q&A ) services are becoming increasingly popular among information seekers. We divide them into two categories, social SQA and virtual reference VR ), examine how experts (librarians) end users (students) evaluate within both categories. To accomplish this, we first performed an extensive literature review compiled a list of the aspects found to contribute “good” answer. These were divided three high‐level concepts: relevance, quality, satisfaction. then...

Abstract Although online Q&A services have increased in popularity, the field lacks a comprehensive typology to classify different kinds of into model types. This poster categorizes four types – community‐based, collaborative, expert‐based, and social. Drawing such distinction between models provides an overview for how these differ from each other suggests implications mitigating weaknesses bolstering strengths based on questions that are addressed within each. To demonstrate...

This qualitative research examines how transgender and gender nonbinary (T/GNB) persons from South Carolina navigate informational barriers within healthcare systems. navigation can be described through the lens of information practices, or T/GNB participants create, seek, use, share to achieve desired outcomes. Special focus is given roles Information Communication Technologies (ICTs) in shaping these practices.The utilizes participant data semistructured interviews groups conducted with 26...

With the advent of ubiquitous connectivity and a constant flux user-generated content, people’s online information-seeking behaviours are rapidly changing, one o f which includes seeking information from peers through questioning. Ways to understand this new behaviour can be broken down into three aspects, also referred as M’s – modalities (sources strategies) that people use when asking their questions online, motivations behind these choosing specific services, types quality materials...

ABSTRACT Although there are millions of transgender people in the world, a lack information exists about their health issues. This issue has consequences for medical field, which only nascent understanding how to identify and meet this population's health‐related needs. Social media sites like Twitter provide new opportunities overcome these barriers by sharing personal experiences. Our research employs computational framework collect tweets from self‐identified users, detect those that...

Abstract This conceptual paper identifies future directions for information practices theoretical discourses addressing marginality, community, and embodiment. We extend arguments from critical research identifying how existing fail to capture the nuanced, lived experiences of people communities confronting marginalization, predominantly via their reinforcement deficit narratives. then connect a series qualitative projects examining lesbian, gay, bisexual, transgender, queer, intersex,...

This study investigates the information and participatory political practices of marginalized youth via four focus groups with 23 teens (aged 13–17 years) from two geographically distinct regions United States to address this limited understanding. The findings indicate that encounter news members their social networks digital media more than legacy outlets, because it enables them assert agency over issues which they feel connected. Furthermore, identify a tension between viewing adults,...

Abstract Online question‐answering (Q&A) services are becoming increasingly popular among information seekers. While online Q&A encompass both virtual reference service (VRS) and social (SQA), SQA services, such as Yahoo! Answers WikiAnswers, have experienced more success in reaching out to the masses leveraging subsequent participation. However, large volume of content on some sites renders participants unable answer posted questions adequately or even at all. To reduce this latter...

In this multi-platform study, I analyze interviews with 30 lesbian, gay, bisexual, transgender, and queer (LGBTQ+) individuals in the United States (U.S.) to demonstrate how social networking sites (SNS) search engines afford constrain their identity work. Data analysis identifies three key affordances constraints for participants create, negotiate, sustain LGBTQ+ identities: expression, visibility, anonymity. explore each using a tripartite analytical frame of stigma, tactics, authenticity....

ABSTRACT This exploratory study examines the strategies of social bots on Twitter that were retweeted following a mass shooting event. Using case method to frame our work, we collected over seven million tweets during one‐month period in Parkland, Florida. From this dataset, selected retweets content generated by 400 bot accounts determine what these using and effectiveness as indicated number retweets. We employed qualitative quantitative methods capture both macro‐ micro‐level...

Abstract While there are calls for new paradigms within the profession, also existing subgenres that fit this bill if they would be fully acknowledged. This essay argues underrepresented and otherwise marginalized scholars have already produced significant work social, cultural, community‐oriented paradigms; social justice advocacy; and, diversity, equity, inclusion. has not been sufficiently valued or promoted. Furthermore, surrounding structural conditions resulted in dismissal, violently...

Navigating healthcare infrastructures is particularly challenging for queer-identifying individuals, with significant barriers emerging around stigma and practitioner ignorance. Further intersecting, historically marginalised identities such as one’s race, age or ability exacerbate engagement healthcare, the access to use of reliable appropriate health information. We explore salience queer identity relative other embodied when navigating information care themselves their communities. Thirty...

In this paper, we investigate question quality among questions posted in Yahoo! Answers to assess what factors contribute the goodness of a and determine if can flag poor questions. Using human assessments whether is good or bad extracted textual features from questions, built an SVM classifier that performed with relatively classification accuracy for both We then enhanced performance by using additional type as well first separate classify them. This two-step improved original identifying...

This exploratory research investigates how American public libraries have addressed the issue of media literacy in their communities from 2016 to 2018, including programs, partnerships, and other initiatives. The authors selected this period because events, such as U.S. presidential election, contributed an increased national concern about literacy. study fills a gap by providing broader assessment library responses issue, most published literature thus far stems academic libraries. An...

Purpose This qualitative study explores how discursive power shapes South Carolina lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQIA+) communities' health information practices participants resist this power. Design/methodology/approach In total, 28 LGBTQIA+ community leaders from engaged in semi-structured interviews world mapping–a participatory arts-based elicitation technique–to capture the context underlying they their communities create, seek, use share...

Abstract Social question‐answering (SQA) allows people to ask questions in natural language and receive answers from others. While research on SQA has focused the quality of provided with implications for system‐based interventions, few studies have examined whether asked elicit these accurately depict an asker's information need. To address this gap, current study explores viability system based interventions improve by comparing human, non‐textual assessments question automatic, textual...

Online question-answering (Q&A) services are becoming increasingly popular among information seekers. We divide them in two domains: social Q&A (SQA) and virtual referencing (VR) ask what the demands expectations for both satisfying seeking needs. Using more than 30 interviews their qualitative analysis of experts (librarians) end users (students), we present our findings that indicate mismatch experts' end-users' understanding how when each service should be used. More importantly, show SQA...