Cláudia Viviane Viegas

ORCID: 0000-0002-7602-9366
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About
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Research Areas
  • Business and Management Studies
  • Sustainable Supply Chain Management
  • Science and Science Education
  • Environmental Sustainability and Education
  • Environmental Sustainability in Business
  • Environmental and Social Impact Assessments
  • Innovation and Knowledge Management
  • Complex Systems and Decision Making
  • Innovation and Socioeconomic Development
  • Rural Development and Agriculture
  • Mining and Resource Management
  • COVID-19 epidemiological studies
  • Recycling and Waste Management Techniques
  • Wine Industry and Tourism
  • Information Science and Libraries
  • Education and Public Policy
  • Intellectual Capital and Performance Analysis
  • Sustainable Building Design and Assessment
  • Environmental Education and Sustainability
  • Education during COVID-19 pandemic
  • Customer Service Quality and Loyalty
  • Urban Heat Island Mitigation
  • Higher Education and Sustainability
  • Sustainable Development and Environmental Policy
  • Healthcare and Environmental Waste Management

Universidade Federal do Rio Grande do Sul
2004-2024

Universidade Federal de Santa Catarina
2006-2020

Universidade do Vale do Rio dos Sinos
2015-2019

Universidade Feevale
2007-2016

Purpose The purpose of this paper is to propose a model evaluate the degree intellectual capital (IC) maturity into organizations. Design/methodology/approach This qualitative, applied research designed as an exploratory and descriptive investigation. It employs case study apply model, which developed from literature review. Proknow-C method systematic review procedure adopted for in Scopus, Science Direct Web databases. In total, 21 IC constructs were derived such assessed by 18 reviewers...

10.1108/jic-12-2016-0130 article EN Journal of Intellectual Capital 2018-07-16

Eco-design practices are still incipient in Brazilian furniture industries, although some improvement can be identified recent years. This paper describes the performance of an industrial cluster located Southern Brazil regarding such practices. An embedded case study involving four companies — two manufacturers and suppliers was carried out using in-depth interviews. It enabled to depict particularities how these deal with sustainable aspects design their respective business. Critical...

10.1142/s1464333217500016 article EN Journal of Environmental Assessment Policy and Management 2017-03-01

This article discusses Organizational Capabilities as the basic components of business models that emerged under New Product Development Process and Technological Management.In context new Technology Based Companies Development, it adopts a qualitative research in order to identify, analyze underpin organizational capability deployment process technology conversion into product service.The analysis was carried out considering concepts from literature review, based enterprise started by an...

10.4067/s0718-27242013000500012 article EN cc-by Journal of technology management & innovation 2013-01-01

The literature indicates that there are numerous definitions of strategic environmental assessment (SEA), but none which has achieved full recognition on the part researchers and practitioners. This study aims to compile a set represents amplitude subject matter to, this basis, assess conceptual evolution SEA characterise vision scientific community issue. (a total 106) show is an evolving concept. terms 'policies, plans programmes', 'environmental', 'decision' 'assess' may be considered...

10.1504/ijisd.2014.059222 article EN International Journal of Innovation and Sustainable Development 2014-01-01

Purpose The purpose of this paper is to explore top managers’ role in key account management. Design/methodology/approach possible actions that could be performed by a manager were investigated 12 case studies. These grouped into managers and teams, culture, engagement knowledge, organizational structure/conditions customers markets. Findings Top (TMs) informally evaluate teams (KA) managers, stimulate culture favors the information’s prospection, persuade reduce their resistance improve...

10.1108/jbim-08-2018-0243 article EN Journal of Business and Industrial Marketing 2019-06-03

Abstract Populations living in favelas are facing even more vulnerabilities with the sudden escalation of COVID-19 pandemic, as social distancing is challenging such settings. Furthermore, these populations typically lack proper sanitation and hygiene conditions, which requirements to adequately control outbreak. This paper proposes use System Dynamics modeling support public policy-making process order avert negative effects pandemic Brazilian based on measures elicited from movement named...

10.1590/0034-761220200250x article EN cc-by Revista de Administração Pública 2020-08-01

Purpose – The purpose of this paper is to investigate opportunities move benchmarking studies toward a strategic level. authors benchmarked how service prices are defined based on the value added for customer. Design/methodology/approach A multi-case research investigated manufacturers can increase their revenues; corporate reputation be analyzed enhance financial and market performance; customer satisfaction price acceptance related; benchmark more level conjoint analysis price. Findings...

10.1108/bij-07-2013-0073 article EN Benchmarking An International Journal 2016-05-03

El objetivo de este trabajo es desarrollar un medio sencillo para visualizar la evolución del sistema mundial, a partir avance conocimiento.Para lo cual, planteamos que el conocimiento ha sido precursor tecnología y por tanto social conformación mundial largo mayor parte historia.La metodología empleada fue revisión los grandes fenómenos globales representativos situación política internacional, tomando como eje teoría ciclos largos Kondratieff, siguiendo planteamiento Modelski & Thompson...

10.4067/s0718-27242013000500011 article ES cc-by Journal of technology management & innovation 2013-01-01

O Enoturismo emergiu como um rentável setor agroindustrial, responsável por fomentar o desenvolvimento regional especialmente econômico de regiões produtoras vinho. Em virtude do crescimento e desta atividade, novos destinos turísticos estão surgindo e, com isso, meios econômicos emergem para atrair apreciadores, consumidores ou não vinhos, fazendo que patrimônio cultural vinícola seja resgatado mantido. Muitas das pesquisas realizadas acerca enoturismo sugerem os benefícios atividade a...

10.14210/rtva.v19n1.p31-51 article PT cc-by Turismo - Visão e Ação 2016-12-13

The aim of this article is to develop a framework that would support the classification production articles in Business Administration and from which can be offered quality benchmarking sustainability academic research area. Punctually, aims contribute qualification work submitted national Qualis A or B Higher Education Personnel Improvement Coordination (CAPES). Part literature review on state directors under publications seven periodicals area, unranked as B. It then made compilation...

10.5902/1983465916259 article EN cc-by-nc Revista de Administração da UFSM 2019-02-23

Abstract Populations living in favelas are facing even more vulnerabilities with the sudden escalation of COVID-19 pandemic, as social distancing is challenging such settings. Furthermore, these populations typically lack proper sanitation and hygiene conditions, which requirements to adequately control outbreak. This paper proposes use System Dynamics modeling support public policy-making process order avert negative effects pandemic Brazilian based on measures elicited from movement named...

10.1590/0034-761220200250 article EN cc-by Revista de Administração Pública 2020-08-01

Capital Intelectual é um tópico de grande interesse para as organizações que perceberam os limites dos sistemas usuais contabilidade baseados em ativos físicos. Existem diversos conceitos e classificações, assim como métricas mensuração Intelectual. Este artigo traz uma revisão conceitual destes descritores – conceitos, classificações constata que, não obstante avanços teóricos, necessário maior aporte da prática compreensão dinâmica complexa circunda a ideia o motor geração valor gravita...

10.22279/navus.2015.v5n2.p73-92.253 article PT cc-by-nc-nd Navus - Revista de Gestão e Tecnologia 2015-04-14

Water is an abundantly used input in industrial laundry processes. The reuse of water effluent treatment plant reduces costs and brings environmental benefits, that is, eco-efficiency factor. This study aims to analyze the practices laundries on its plants. In this regard it was studied two medium-sized companies field located southern Brazil. research method multiple case study. results show decrease polluting load with recycling process consequent cost reduction. application technologies...

10.5902/2236117019330 article EN cc-by-nc-sa Revista Eletrônica em Gestão Educação e Tecnologia Ambiental 2016-03-01

10.1590/1413-2311.394.138950 article PT cc-by REAd Revista Eletrônica de Administração (Porto Alegre) 2024-01-01
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