Purpose – The purpose of this paper is to examine how Australian academic librarians marketed their services and resources, which marketing approaches were most effective, the factors influencing perceptions used. Design/methodology/approach An online survey was sent 37 in Australia. response rate 54.1 percent. information sheet consent form for phone interview participants e-mailed 17 ten signed forms back researchers. 58.8 qualitative data analysed using content analysis. collected...

Purpose The purpose of this paper is to examine academic library director and graduate student perceptions knowledge management for strategic planning, including its definition potential applications benefits. Design/methodology/approach A multiple‐choice e‐mail survey was sent 40 directors 19 students information science. Respondents were asked define planning answer related questions on could also specify their own views the subject. Findings There are minor differences in how management....

Purpose The purpose of this paper is to examine how Australian academic librarians perceived effective techniques used segment library users into smaller groups and the influencing factors for their perceptions techniques. Design/methodology/approach An online survey was sent 400 in 37 universities 230 (57.5 per cent) respondents completed returned surveys. descriptive inferential statistics content analysis method were analyse collected data. Findings A variety utilised users. Library...

This study examines how American academic library directors evaluate change in the information age and factors influencing approaches used. Bolman Deal’s reframing model provided foundation for this research (Reframing Organizations: Artistry, Choice, Leadership. 1st ed. San Francisco, CA: Jossey- Bass, 1991). An online survey was sent to 1,010 United States. The response rate 59%. qualitative data were analyzed using content analysis. collected quantitative descriptive (frequencies,...

Purpose – This study aims to examine how academic library directors conducted meetings in the change process and factors influencing approaches used.

Purpose The purpose of this study is to examine how academic library directors set goals for change in the information age and factors influencing approaches used. Design/methodology/approach Bolman Deal's reframing model provided foundation research. An online survey was sent 1,010 USA. response rate 59 percent. qualitative data were analysed using content analysis. collected quantitative descriptive (frequencies, percentages, means, standard deviations) inferential statistics (binary...

Purpose The purpose of this paper is to look at organizational culture and knowledge sharing, explore how a leader fosters sharing in an information organization. Design/methodology/approach literature survey used. It indicates that little known about foster from leadership perspective Findings This study finds the main approaches need use are set mission, short-term, middle-term long-term goals objectives fostering master as many styles possible, adjust choose style appropriate given...

This study examined the approaches that academic library directors use to manage change using Bolman and Deal’s reframing model as a guide. In addition, regression analysis was conducted influences of demographics, characteristics human capital variables on used. Data were collected from an online survey descriptive inferential statistics used analyze data. The findings reveal frame-related issues in libraries director managerial actions coincided with confirmed Deal model. Results...

The building of a nation's library and information infrastructure relies upon more than books computers, libraries, other centers. Although literacy technologies have long existed as part China's infrastructure, the social ideal widespread access to is remarkably recent has largely been influenced by collaboration cooperation with nations. Using tripartite model, this article explores role international collaborations played in foundations physical, intellectual, infrastructures libraries...

Purpose – In the digital age, constant changes in libraries inform contemporary building design. An innovative library design is a complicated process and can be viewed as continuous of use tacit explicit knowledge tools approaches. Knowledge management (KM) bring about much needed innovation, transform to knowledge. For successful, it necessary apply KM The purpose this paper look at key change impacts, explore how manage identify principles. Design/methodology/approach This looks explores...

Purpose – The purpose of this paper is to explore the impact public digital services on urban/suburban residents, uncover current usage and levels satisfaction with resources/content in urban libraries (networked computers specific information infrastructure designed free for use).

The building of a nation’s library and information infrastructure relies upon more than books computers, libraries, other centers. Although literacy technologies have long existed as part China’s infrastructure, the social ideal widespread access to is remarkably recent has largely been influenced by collaboration cooperation with nations. Using tripartite model, this article explores role international collaborations played in foundations physical, intellectual, infrastructures libraries...

This study examines how international student library use relates to their information needs and the factors influencing needs. The collected quantitative data were analyzed using descriptive statistics (percentages) inferential (ordinal regression). regression analysis confirms that demographics, human capital, variables play significant roles in predicting Demographic such as age, capital education level, databases, interlibrary loan, e-journals, reserve, ready reference, online subject...