- Social Robot Interaction and HRI
- Virtual Reality Applications and Impacts
- Innovative Human-Technology Interaction
- AI in Service Interactions
- Human-Automation Interaction and Safety
- Ethics and Social Impacts of AI
- Context-Aware Activity Recognition Systems
- Robot Manipulation and Learning
- Action Observation and Synchronization
- Speech and dialogue systems
- Traffic and Road Safety
- Personal Information Management and User Behavior
- Robotics and Automated Systems
- Psychology of Moral and Emotional Judgment
- Reinforcement Learning in Robotics
- Safety Warnings and Signage
- Team Dynamics and Performance
- Teleoperation and Haptic Systems
- Human Pose and Action Recognition
- Usability and User Interface Design
- Evacuation and Crowd Dynamics
- Interactive and Immersive Displays
- Child and Animal Learning Development
- Persona Design and Applications
- Tactile and Sensory Interactions
University of California, Santa Cruz
2017-2024
Google (United States)
2014-2016
Willow Wood (United States)
2001-2015
Yale University
2012
University of Illinois Urbana-Champaign
2011
Menlo School
2010
Stanford University
2004-2009
Nokia (Netherlands)
2009
IBM Research - Almaden
2004
University of California, Berkeley
2002-2003
Our physical bodies play a central role in shaping human experience the world, understandingof and interactions world. This paper draws on theories of embodiment - from psychology, sociology, philosophy synthesizing five themes we believe are particularly salient for interaction design: thinking through doing, performance, visibility, risk, thick practice. We intro-duce aspects embodied engagement world with goal inspiring new design ap-proaches evaluations that better integrate computational worlds.
As robots enter the everyday physical world of people, it is important that they abide by society's unspoken social rules such as respecting people's personal spaces. In this paper, we explore issues related to human space around robots, beginning with a review existing literature in human-robot interaction regarding dimensions and contexts influence interactions. We then present several research hypotheses which tested controlled experiment (N = 30). Using 2 (robotics experience vs. none:...
The animation techniques of anticipation and reaction can help create robot behaviors that are human readable such people figure out what the is doing, reasonably predict will do next, ultimately interact with in an effective way. By showing forethought before action expressing a to task outcome (success or failure), we prototyped set human-robot interaction behaviors. In 2 (forethought vs. none: between) x (reaction failure outcome: within) experiment, tested influences upon people's...
As geographically distributed teams become increasingly common, there are more pressing demands for communication work practices and technologies that support collaboration. One set of emerging on the commercial market is mobile remote presence (MRP) systems, physically embodied videoconferencing systems workers use to drive through a workplace, communicating with locals there. Our interviews, observations, survey results from people, who had 2-18 months MRP use, showed how...
Interface designs are currently tested in a mixture of fidelities and media. So far, there is insufficient research to indicate what level fidelity media will produce the best feedback from users. This experiment compared user testing with low- high-fidelity prototypes both computer paper Task-based tests sketched (low-fidelity) HTML (high-fidelity) website were conducted each medium, separating medium other factors prototype fidelity. We found that equally good at uncovering usability...
This study examines whether characteristics of a car voice can affect driver performance and affect. In 2 (driver emotion: happy or upset) x (car energetic vs. subdued) experimental study, participants (N=40) had emotion induced through watching one two sets 5-minute video clips. Participants then spent 20 minutes in driving simulator where the spoke 36 questions (e.g., "How do you think that is performing?") comments ("My favorite part this drive lighthouse.") either an subdued voice. were...
While much of human-robot interaction research focuses upon people interacting with autonomous robots, there is also to be gained from exploring human interpersonal through robots. The current study on mobile remote presence (MRP) systems as used by a population who could potentially benefit more social connectivity and communication - older adults. Communication technologies are important for ensuring safety, independence, support adults, thereby improving their quality life maintaining...
Computer system administrators are the unsung heroes of information age, working behind scenes to configure, maintain, and troubleshoot computer infrastructure that underlies much modern life. However, little can be found in literature about practices problems these highly specialized users. We conducted a series field studies large corporate data centers, observing organizations, work practices, tools, problem-solving strategies administrators. operate within large-scale, complex...
We present a study of people's attitudes toward robot workers, identifying the characteristics occupations for which people believe robots are qualified and desired. deployed web-based public-opinion survey that asked respondents (n=250) about their regarding robots' suitability variety jobs (n=812) from U.S. Department Labor's O*NET occupational information database. found public opinion favors require memorization, keen perceptual abilities, service-orientation. People preferred artistry,...
Human-in-the loop robotic systems have the potential to handle complex tasks in unstructured environments, by combining cognitive skills of a human operator with autonomous tools and behaviors. Along these lines, we present system for remote human-in-the-loop grasp execution. An uses computer interface visualize physical robot its surroundings, point-and-click mouse command robot. We implemented analyzed four different strategies performing grasping tasks, ranging from direct, real-time...
Assistive mobile manipulators (AMMs) have the potential to one day serve as surrogates and helpers for people with disabilities, giving them freedom perform tasks such scratching an itch, picking up a cup, or socializing their families.
Robots that can leverage help from people could accomplish much more than robots cannot. We present the results of two experiments examine how effectively request people. Study 1 is a video prototype experiment (N=354), investigating effectiveness four linguistic politeness strategies as well effects social status (equal, low), size (large, small), and robot familiarity (high, low) on people's willingness to robot. The this study largely support Politeness Theory Computers Social Actors...
Large language models (LLMs) exhibit a wide range of promising capabilities -- from step-by-step planning to commonsense reasoning that may provide utility for robots, but remain prone confidently hallucinated predictions. In this work, we present KnowNo, which is framework measuring and aligning the uncertainty LLM-based planners such they know when don't ask help needed. KnowNo builds on theory conformal prediction statistical guarantees task completion while minimizing human in complex...
People employ expressive behaviors to effectively communicate and coordinate their actions with others, such as nodding acknowledge a person glancing at them or saying "excuse me" pass people in busy corridor. We would like robots also demonstrate human-robot interaction. Prior work proposes rule-based methods that struggle scale new communication modalities social situations, while data-driven require specialized datasets for each situation the robot is used in. propose leverage rich...
Home and automation are not natural partners--one homey the other cold. Most current in home is packaged form of appliances. To better understand reality possible future living with types domestic technology, we went out into field to conduct need finding interviews among people who have already introduced their homes kept it there--home automators. We present lessons learned from these automators as frameworks implications for values that technology should support. In particular, focus on...
As mobile remote presence (MRP) systems become more pervasive in everyday environments such as office spaces, it is important for operators to navigate through locations without running into obstacles. Human-populated frequently change (e.g., doors open and close, furniture moved around) must be able adapt changes avoid such, we implemented an assisted teleoperation feature a MRP system evaluated its effectiveness with controlled user study, focusing on both the system-oriented dimensions...
Robotic telepresence systems - videoconferencing that allow a remote user to drive around in another location provide an alternative video-mediated communications as way of interacting over distances. These systems, which are seeing increasing use business and medical settings, unique their ability grant the maneuver distant location. While this mobility promises increased feelings "being there" for users thus greater support task collaboration, whether these borne out, providing benefits...
Communication technologies are becoming increasingly diverse in form and functionality, making it important to identify which aspects of these actually improve geographically distributed communication. Our study examines two potentially communication appear robot-mediated - physical embodiment control this embodiment. We studied the impact upon interpersonal trust a controlled laboratory experiment using three different videoconferencing settings: (1) handheld tablet by local user, (2) an...
In this paper, we demonstrate how field studies, interviews, and low-fidelity prototypes can be used to inform the design of ubiquitous computing systems for firefighters. We describe artifacts processes by firefighters assess, plan, communicate during emergency situations, showing accountability affects these decisions, their current Incident Command System supports tasks, some drawbacks existing solutions. These factors informed a large electronic display supporting incident commander,...
A system for tracking driver facial features aims to enhance the predictive accuracy of driver-assistance systems. The authors identify key at varying pre-accident intervals and use them predict minor major accidents.
A large body of research in human communication has shown that a person's height plays key role how persuasive, attractive, and dominant others judge the person to be. Robotic telepresence systems - combine video-conferencing capabilities with robotic navigation allow geographically dispersed people maneuver remote locations represent users, operators, local locals, through use an alternate physical representation. In this representation, characteristics such as are dictated by manufacturer...
Robotic telepresence systems-videoconferencing systems that allow a remote user to drive around in another location-are an emerging technology for supporting geographically-distributed teams. Thus far, many of these rely on affordances designed stationary systems, such as single, narrow-view camera provide vision the user. Teleoperation has offered some solutions this via augmented field-of-view, but how support task outcomes collaborative mobile tasks yet be understood. To investigate this,...
A large body of research in human communication has shown that a person's height plays key role how persuasive, attractive, and dominant others judge the person to be. Robotic telepresence systems - combine video-conferencing capabilities with robotic navigation allow geographically dispersed people maneuver remote locations represent users, operators, local locals, through use an alternate physical representation. In this representation, characteristics such as are dictated by manufacturer...