This empirical study aims to identify the components of destination image and tourist motivation that help explain visit intention during different stages a major public health crisis. It also seeks determine how tourists' information-literacy self-efficacy influences image. The research focuses on two COVID-19 pandemic: 1) behavior before alleviating effect vaccination program is felt among general 2) after has reached most individuals. results show that, in stage 1, shaped by "safe secure"...

ABSTRACT The present study aims to outline the growing importance of culture in field tourism. More specifically, it highlights as a moderating variable pre‐visit tourist destination image formation, through information sources utilized by selection holiday (that is, travel agencies alone vs. together with Internet). For this purpose primary research used multicultural sample 371 tourists from different European countries. results show that formation destination's amongst tourists, based on...

The aim of this work is to understand the moderating effects tourists’ prior experiences a given destination on process image formation (in both its cognitive and affective dimensions) for that influence – together with tourist's satisfaction has their loyalty-driven behaviours as expressed in intention recommend. To achieve aim, sample 512 tourists was used multi-group analysis performed, distinguishing between first-time repeat visitors. findings reveal experience effect overall tourist...

Purpose The purpose of this article is to analyse the impact internet, as a new information channel for consumer, on business results, and in particular, consequences attitude towards web site with regard customer behaviour sponsor brand. Design/methodology/approach A survey instrument was used gather data test relationships research model. Findings paper shows importance internet explaining brand consumer e‐behaviour, identifies hierarchy effects operative among these three concepts...

Purpose The purpose of this paper is to analyse the influence culture on relationship between each dimensions e‐service quality and satisfaction with a web site involving purchase tourism service. Design/methodology/approach A questionnaire was administered 300 international tourists (150 British 150 Spanish) who had purchased product via internet. study employs structural equation model effect cultural online tourist satisfaction. original data were standardised in order allow comparison....

The purpose of this research is to compare the perceptions Spanish and British tourists in formation overall perceived value purchase decision-making process for a hotel stay. Comparison made between two key tourism distribution channels: offline, via travel agency; online, Internet. sample comprised 600 tourists. Of these, 300 (150 150 British) had purchased accommodation their last holiday an offline agency, other (again, done so Given that countries differ cultural dimensions, results...

Purpose The aim of this study is to analyze differences in the overall perceived value a service purchased online, and consequences for international consumer behavior, taking consumers' uncertainty avoidance as moderating variable. Design/methodology/approach A questionnaire was administered 300 consumers (150 British 150 Spanish) who had via internet. SEM chosen effect on formation value. Findings results reveal that – which embraces both online purchase also enjoyment has effect. Research...

Propose This paper aims to measure the relationship between online experiential marketing (during purchasing process involving information search and booking) offline stay) with hotel brand equity. In addition, study attempts determine if there is a significant link experience subsequent stay experience. Desing/methodology/approach A self-report survey was conducted in series of four-star hotels Granada city. The questionnaire focused on measuring experience, For analysis data, structural...

Abstract The present research proposes and validates a model in which tourist motivations self‐congruity with the destination are considered antecedents of perceived value that tourist's previous experience exerts an important moderating effect. This is estimated using partial least squares path modelling, based on sample 503 British tourists visiting Spain. findings show high level between contributes significantly to value; contribute creation; major moderator formation.

Purpose The purpose of this study is to identify the core responsible leadership (RL) practices that are most relevant small- and medium-sized enterprises (SME) restaurants. Furthermore, authors adapt scales measure these conduct a pilot evaluate their impact on business performance in such establishments. Design/methodology/approach Exploratory sequential mixed methods used fulfill research aims. In first phase, set definitions associated with RL derived from systematic literature review....

Purpose The aim of the present study is to provide an insight into effect that satisfaction with information obtained through Internet may have on selected destination. In particular, assuming functions as effective source for tourist, one would expect above relationship be positive and significant. Design/methodology/approach order test proposed hypotheses, a structured questionnaire was administered tourists different nationalities. total number valid cases 279. field work done between...

Purpose The purpose of this paper is to aim identify the antecedents both actual acceptance and future use internet as a tourism information source. In sector, medium growing importance. Nonetheless, very few studies have researched by tourists. Design/methodology/approach This was pursued extending Technology Acceptance Model (TAM) applying it broad sample international Findings main findings concern antecedent role with regard use, well roles usefulness ease drivers an source tourist....

Patients with type 1 and 2 diabetes often find it difficult to control their blood glucose level on a daily basis because of distance or physical incapacity. With the increase in Internet-enabled smartphone use, this problem can be resolved by adopting mobile monitoring system. Most existing studies have focused patients' usability perceptions, whereas little attention has been paid physicians' intentions adopt technology.The aim study was evaluate perceptions user acceptance among Japanese...

Achieving destination appeal and a competitive edge is priority aim of tourist managers. The objective this study to help explain the formation brand equity as strategy for destination. A model proposed, in which complementary variables—internal consumer—are taken antecedents equity, namely, motivation visit self-congruity. In achieving aim, work responds key gaps literature: measurement effectiveness strategy, need greater knowledge regarding broadening application theory self-congruity...

Purpose This study attempts to carry out an approximation both the conceptual delimitation and measuring of customer concern for privacy on electronic market. Design/methodology/approach To complete objective this research, overview literature is made in attempt summarise main proposals as regards dimensions construct analysed. Furthermore, two studies were carried with aim evaluating instruments measure internet which support conclusion concerning construct's dimensionality, reached...

The modelling of usage behaviour New Information Technologies is great utility to managers who need evaluate the probability success in introduction these technologies. present study empirically contrasts capacity Davis's Technology Acceptance Model 1989 help understand determinants intention use Internet search for holiday information. findings show that above theory does explain on part tourist, but it should be expanded take account tourist's satisfaction with previous experiences searching

Today, communication is a key factor of destination competitiveness. The aim the present study to examine effect message consistency between different online tools on formation consumer-based brand equity (CBDBE), within two distinct positioning strategies (single-destination vs. multiple-destination brands). An experimental design applied manipulate (high low) and type strategy implemented by (single multiple results demonstrate that when messages received tourist are highly consistent...

Non-pharmaceutical interventions (NPIs) implemented during the COVID-19 pandemic (and previous health crises) have included measures to restrict interaction between people and minimize non-essential mobility. Therefore, tourism travel is one of main areas affected by restrictions. Even when majority population vaccinated, some risk infection will remain, governments are obliged consider NPI that balance outbreaks against economic social benefits resuming tourist activity. This study analyzes...