A5074928683- Information Technology Governance and Strategy
- ERP Systems Implementation and Impact
- Information Systems Theories and Implementation
- Outsourcing and Supply Chain Management
- Technology Adoption and User Behaviour
- Big Data and Business Intelligence
- Knowledge Management and Sharing
- Business Process Modeling and Analysis
- Innovation and Knowledge Management
- Customer Service Quality and Loyalty
- Service and Product Innovation
- Service-Oriented Architecture and Web Services
- Information Systems Education and Curriculum Development
- Online and Blended Learning
- Software Engineering Techniques and Practices
- Complex Systems and Decision Making
- Open Source Software Innovations
- Social Capital and Networks
- Software Engineering Research
- Collaboration in agile enterprises
- Accounting and Organizational Management
- Information and Cyber Security
- E-Government and Public Services
- Organizational Strategy and Culture
- Digital Marketing and Social Media
Queensland University of Technology
2014-2023
University of South Florida
2022
University of St. Gallen
2022
Okanagan University College
2022
University of British Columbia
2022
University of Technology Sydney
2022
University of Göttingen
2022
UNSW Sydney
2022
University of Pretoria
2022
Karlsruhe Institute of Technology
2022
This paper re-conceptualizes ¡°information system success¡± as a formative, multidimensional index. Such validated and widely accepted index would facilitate cumulative research on the impacts of IS, while at same time provide benchmark for organizations to track their IS performance. The proposed IS-Impact measurement model represents stream net benefits from an Information System (IS), date anticipated, perceived by all key user groups. Model measures are formulated be robust, economical,...
A Delphi survey of ERP life cycle management issues was conducted within five agencies the Queensland government. The each implemented SAP Financials at around same time using services a common implementation partner. Responses were elicited from project participants, managers agencies, and users financial systems. Valid questionnaires returned 61respondents in first round (response rate = 55%) yielded 274 perceived issues. Through two rounds survey, these have been summarized categorized...
Too often the relationship between clients and external consultants is perceived as one of protagonist versus antagonist. Stories on dramatic, failed consultancies abound, do related anecdotal quips. A contributing factor to many “apparently” a poor appreciation by both client consultant client's true goals for project how assess progress toward these goals. This paper presents analyses measurement model assessing success when engaging an consultant. Three main areas assessment are...
For many organizations, maintaining and upgrading enterprise resource planning (ERP) systems (large packaged application software) is often far more costly than the initial implementation. Systematic knowledge of fundamental maintenance processes maintenance-related management data are required in order to effectively efficiently administer activities. This paper reports a revelatory case study Government Services Provider (GSP), high-performing ERP service provider government agencies...
Information systems (IS) research usually investigates phenomena at one level of analysis a time. However, complex IS may be difficult to address from such single-level perspective. A multilevel perspective offers an alternative means examine by simultaneously accounting for multiple levels analysis. Although useful guidelines theory development are widely available, they give little specific attention developing that is conceptualized and analyzed levels. Multilevel theorizing or more...