Home health care workers for community-dwelling adults and play an important role in supporting patients with confirmed suspected coronavirus disease 2019 (COVID-19) who remain at home. These are mostly middle-aged women racial/ethnic minorities typically earn low wages. Despite being integral to patient care, these often neglected by the medical community society large; thus, developing a system capable of addressing COVID-19 crisis future pandemics requires better understanding experiences...

Trauma is the physical, emotional, or psychological harm caused by deeply distressing experiences. Research with communities that may experience high rates of trauma has shown digital technologies can create exacerbate traumatic Via three vignettes, we discuss how considering possible effects and stress reactions provides an explanatory lens new insights into people's technology Then, present a framework—trauma-informed computing—in which adapt show to apply six key principles...

Intimate partner abusers use technology to track, monitor, harass, and otherwise harm their victims, prior work reports that victims have few resources for obtaining help with such attacks. This paper presents a qualitative analysis of data from field study an approach helping survivors intimate violence (IPV) abuse. In this approach, called clinical computer security, trained technologist performs face-to-face consultation IPV survivor them understand navigate issues. Findings consultations...

Recent research has explored computational tools to manage workplace stress via personal sensing, a measurement paradigm in which behavioral data streams are collected from technologies including smartphones, wearables, and computers. As these develop, they invite inquiry into how can be appropriately implemented towards improving workers' well-being. In this study, we proposition through formative interviews followed by design provocation centered around measuring burnout U.S. resident...

Survivors of intimate partner violence (IPV) face complex threats to their digital privacy and security. Prior work has established protocols for directly helping them mitigate these harms; however, there remains a need flexible pluralistic systems that can support survivors' long-term needs. This paper describes the design development sociotechnical infrastructure incorporates feminist notions care connect IPV survivors experiencing technology abuse with volunteer computer security...

Augmented reality (AR) and virtual (VR) have increasingly appeared in the medical literature past decade, with AR recently being studied for its potential role remote health care delivery communication. Recent describes AR's implementation real-time telemedicine contexts across multiple specialties settings, emergency services particular using to enhance disaster support simulation education. Despite introduction of shape future services, studies yet investigate perspectives providers...

Growing interest and investment in the capabilities of foundation models has positioned such systems to impact a wide array public services. Alongside these opportunities is risk that reify existing power imbalances cause disproportionate harm marginalized communities. Participatory approaches hold promise instead lend agency decision-making stakeholders. But participatory AI/ML are typically deeply grounded context - how do we apply models, which are, by design, disconnected from context?...

Journalism has emerged as an essential domain for understanding the uses, limitations, and impacts of large language models (LLMs) in workplace. News organizations face divergent financial incentives: LLMs already permeate newswork processes within financially constrained organizations, even ongoing legal challenges assert that AI companies violate their copyright. At stake are key questions about what created to do, by whom: How might a journalist-led LLM work, can participatory design...

The shutdown measures necessary to stop the spread of COVID-19 have amplified role technology in intimate partner violence (IPV). Survivors may be forced endure lockdowns with their abusers, intensifying dangers technology-enabled abuse (e.g. stalking, harassment, monitoring, surveillance). They also rely on potentially compromised devices reach support networks: a dangerous dilemma for digital safety. This qualitative study examines how technologists computer security expertise provided...

Home health aides are paid professionals who provide long-term care to an expanding population of adults need it. However, aides' work is often unrecognized by the broader caregiving team despite being in demand and crucial care---an invisibility reinforced ill-suited technological tools. In order understand invisible perform its relationship technology design, we interviewed 13 employed home agencies New York City. These shared examples that demonstrated intertwined nature both types (i.e.,...

HCI researchers have increasingly studied how technology might improve the lives of marginalized workers. We explored this question through a qualitative study with home health aides in New York City, vulnerable group frontline caregivers whose work patients is poorly paid and highly stressful, often involving life-or-death situations. To elicit perspectives their supervisors on interventions contribute to moving towards better future, we created design provocation that centers aides' needs...

The mass collection and reuse of social data requires a reimagining privacy consent, with particular attention to the (in)equitable distribution benefits burdens between researchers subjects. Instrumenting frontline clinical services collect steward might mitigate exploitation inherent collection---with how subjects can meaningfully participate in stewardship. We explore participatory stewardship context computer security for survivors intimate partner violence (IPV). Via semi-structured...

Although highly involved in heart failure (HF) patients' care, home care workers (HCWs) lack HF training and are poorly integrated into the healthcare team. For its potential to address these challenges, we examined role of technology among HCWs caring for patients. We conducted 38 interviews with key stakeholders. Overall, four themes emerged. Participants reported that is critical but existing systems outdated ineffective. also have limited access electronic resources. Technology,...

Home health aides (HHAs) increasingly being used by adults with heart failure for long-term assistance and post-hospitalization care. Despite heavily involved in numerous aspects of management, most HHAs have not received training. They also struggle to get touch supervising nurses or other members the care team when they clinical questions, which may result unnecessary visits emergency room. In addition, despite serving as a backbone system patients, HHAs, who are mostly women minorities,...

A growing body of research suggests that intimate partner abusers use digital technologies to surveil their partners, including by installing spyware apps, compromising devices and online accounts, employing social engineering tactics. However, date, this form privacy violation, called surveillance (IPS), has primarily been studied from the perspective victim-survivors. We present a qualitative study how potential perpetrators IPS harness emotive power sharing personal narratives validate...

Stressors for health care workers (HCWs) during the COVID-19 pandemic have been manifold, with high levels of depression and anxiety alongside gaps in care. Identifying factors most tied to HCWs' psychological challenges is crucial addressing mental needs effectively, now future large-scale events.

extended-abstract Share on Surfacing Structural Barriers to Community-Collaborative Approaches in Human-Computer Interaction Authors: Calvin Alan Liang University of Washington, United States 0000-0002-3795-3441View Profile , Emily Tseng Cornell Tech, 0000-0003-1087-1101View Akeiylah Dewitt 0000-0002-4534-7273View Yasmine Kotturi Carnegie Mellon University, 0000-0001-6201-7922View Sucheta Ghoshal 0000-0002-9990-7221View Angela D. R. Smith Texas at Austin, 0000-0001-5546-5452View Marisol...

Purpose: Despite a rapidly growing need for home health aides (HHAs), turnover rates are high. While this is driven in large part by the demanding nature of their work and low wages, another factor may be that HHAs often not considered medical team which can leave them feeling unheard other healthcare professionals. We sought to determine whether concept, or HHAs' perceived voice, was associated with job satisfaction. Methods Design: This cross-sectional survey English- Spanish-speaking...

Rapid progress in general-purpose AI has sparked significant interest "red teaming," a practice of adversarial testing originating military and cybersecurity applications. red teaming raises many questions about the human factor, such as how teamers are selected, biases blindspots tests conducted, harmful content's psychological effects on teamers. A growing body HCI CSCW literature examines related practices-including data labeling, content moderation, algorithmic auditing. However, few, if...

Access to reproductive care, shaped by legal, socio-economic, political, and identity-based factors, is unevenly distributed increasingly precarious. This one-day workshop builds on previous CSCW workshops address the pressing need confront issues at intersection of Human-Computer Interaction (HCI), design research, justice in face global conservatism escalating challenges human rights. Through speculative design, invites researchers practitioners this space, such as, but not limited to,...

Rapid progress in general-purpose AI has sparked significant interest "red teaming,'' a practice of adversarial testing originating military and cybersecurity applications. red teaming raises many questions about the human factor, such as how teamers are selected, biases blindspots tests conducted, harmful content's psychological effects on teamers. A growing body HCI CSCW literature examines related practices-including data labeling, content moderation, algorithmic auditing. However, few,...

Researchers increasingly look to understand experiences of pain, harm, and marginalization via qualitative analysis. Such work is needed address social ills, but poses risks researchers' well-being: sifting through volumes data on painful human incurring traumatic exposure in the researcher. In this paper, we explore how principles trauma-informed computing (TIC) can be applied reimagine healthier tools workflows for We apply TIC create a design provocation called TIQA, system coding that...