Several theories of relationship marketing propose that customers vary in their relationships with a firm on continuum from transactional to highly relational bonds. Few empirical studies have segmented the customer base an organization into low and high groups assess how evaluations for these groups. Using structural equation analysis, authors analyze satisfaction, trust, commitment component satisfaction attitudes future intentions New York off-Broadway repertory theater company. For...

Several theories of relationship marketing propose that customers vary in their relationships with a firm on continuum from transactional to highly relational bonds. Few empirical studies have segmented the customer base an organization into low and high groups assess how evaluations for these groups. Using structural equation analysis, authors analyze satisfaction, trust, commitment component satisfaction attitudes future intentions New York off-Broadway repertory theater company. For...

We investigated whether abused and neglected children are at risk for negative physical health outcomes in adulthood.

Purpose This paper aims to examine competing models of the directionality influences between customer satisfaction, affective commitment, and customer's perceptions risk associated with a service organization. It also include effects prior experience organization other organizations in category models. Design/methodology/approach Structural equation data from survey customers performing arts (sample size=401) are used test hypotheses. Findings The study suggests that commitment has positive...

OBJECTIVE: The purpose of this study was to examine pediatrician implementation BMI and provider interventions for childhood overweight prevention treatment. METHODS: Data were obtained from the American Academy Pediatrics (AAP) Periodic Survey Fellows No. 65, a nationally representative survey AAP members. Surveys that addressed provision screening management obesity in primary care settings mailed 1622 nonretired US members 2006. RESULTS: One thousand five (62%) surveys returned; 677...

Background. Domestic violence is a public health problem that common across ethnic groups. The utility of validated screening tools to detect abuse in diverse populations remains largely unknown.

Objectives. This study assessed the economic burden of child abuse–related hospitalizations. Methods. We compared inpatient stays coded with a diagnosis abuse or neglect other hospitalized children using 1999 National Inpatient Sample Healthcare Costs and Utilization Project. Results. Children whose hospital were significantly more likely to have died during hospitalization (4.0% vs 0.5%), longer (8.2 4.0 days), twice number diagnoses (6.3 2.8), double total charges ($19 266 $9513) than...

Abstract The subscribing customers of performing arts organisations are an indispensable, but frequently maligned source patronage for the arts. This paper reviews some these criticisms in literature and assesses previous research on subscribers. Audience studies cultural have generally focused usage differences (eg nonusers, frequent users) rather than subscriber/nonsubscriber differences. Based theories relationship marketing, describes how relational subscribers may differ from...

<b>PURPOSE</b> We undertook a study to compare 3 ways of administering brief domestic violence screening questionnaires: self-administered questionnaire, medical staff interview, and physician interview. <b>METHODS</b> conducted randomized trial protocols for in 4 urban family medicine practices with mostly minority patients. randomly assigned 523 female patients, aged 18 years or older currently involved partner, 1 protocols. Each included 2 tools: HITS WAST-Short. Outcome measures were...

<i>Purpose:</i> To examine family physicians’ beliefs and practices about using body mass index (BMI) percentiles to screen for childhood overweight obesity. <i>Methods:</i> Surveys management of were mailed 1800 American Academy Family Physician members in 2006. <i>Results:</i> 729 surveys returned; 445 eligible. Most (71%) familiar with BMI guidelines; 41% recommendations overweight. (78%) had tools available calculate BMI; fewer have enough time screening (55%), only 45% reported...

<i>Purpose:</i> To evaluate the association of intimate partner violence (IPV) with breast and cervical cancer screening rates. <i>Methods:</i> We conducted retrospective chart audits 382 adult women at 4 urban family medicine practices. Inclusion criteria were not being pregnant, no history, having a partner. Victims defined as those who screened positive on least one 2 brief IPV tools: HITS (Hurt, Insult, Threat, Scream) tool or Women Abuse Screening Tool (short). Logistic regression...

Abstract With the use of field data from a live theater company, this article demonstrates that customers' goal orientation affects not only what information is used in assessing overall satisfaction, but also downstream measures level satisfaction and product usage. The study segmented customers into four groups based on their orientations for established arts goals cultural enrichment relaxation, finding different weigh attributes service differentially determining each attribute's ability...

To determine whether medical licensing board application questions about the mental or physical health substance use history of applicant violate Americans with Disabilities Act (ADA) 1990.Content analysis 51 allopathic applications (50 states and District Columbia) was performed at University Medicine Dentistry New Jersey-New Jersey Medical School in 2005. Questions referencing were identified by a team physicians reviewed categorized based on ADA appropriate case law legal counsel.Of...

Purpose: This study describes U.S. hospitalizations with diagnostic codes indicating elder mistreatment (EM). Method: Using the 2003 Nationwide Inpatient Sample (NIS) of Healthcare Costs and Utilization Project (HCUP), inpatient stays coded diagnoses adult abuse and/or neglect are compared other hospitalized adults age 60 older. Results: Few (< 0.02%) were EM in 2003. Compared to older adults, patients twice as likely be women (OR = 2.12, 95% CI 1.63–2.75), significantly more emergency...

Historically, Alaska has had an occupational fatality rate five times greater than that for the United States. This article reports recent surveillance results hospitalized nonfatal work-related injuries in Alaska, using population-based Trauma Registry (ATR) from 1991 through 1995. The fishing, construction, and logging industries led with highest number of reported cases ATR. Workers logging, water transportation, wood product manufacturing injury rates. Cause, severity, type, body region...

Use of home monitoring technologies can enhance care coordination and improve clinical outcomes in patients with diabetes other chronic diseases. This study was designed to explore the feasibility incorporating a telehealth system into an existing telephonic management program utilizing pharmacists.This observational conducted at three Providence Medical Group primary clinics. Adults diagnosis recent hemoglobin A1c (HbA1c) >8% were referred by their provider participate study. Participants...

Recent articles in Marketing Theory have criticized the cumulativeness and diffusion of knowledge emanating from academic journals marketing. The normative social exchange theories citation propose that intellectual influence transfer may be traced by examining relationships between references citations journal articles. Analysis a sample drawn eight marketing suggests exhibits both diffusion. For example, analysis indicates there is significant reciprocating within journal, across journals,...