A5053872557- Business Process Modeling and Analysis
- Data Quality and Management
- E-Government and Public Services
- Service-Oriented Architecture and Web Services
- Innovative Approaches in Technology and Social Development
- Semantic Web and Ontologies
- Geographic Information Systems Studies
- Persona Design and Applications
- Information Technology Governance and Strategy
- AI in Service Interactions
- LGBTQ Health, Identity, and Policy
- Information Systems Theories and Implementation
- Access Control and Trust
- Service and Product Innovation
- Technology Use by Older Adults
- Psychotherapy Techniques and Applications
- Body Image and Dysmorphia Studies
- Healthcare innovation and challenges
University of Macedonia
2018-2022
General Hospital of Attica
2015
During the last decades, public authorities worldwide have invested heavily in electronic services (PSs). This includes efforts for publishing information about PSs and providing online PSs. Each of these is based on an underlying PS Model, i.e., a data model developed describing and/or developing Although many models exist, none has been universally accepted. resulted fragmented landscape where resources are wasted, economies scale cannot be achieved, interoperability hampered. Recently,...
A main objective of eGovernment is the provision user-centric public services (PS) in a personalized and user-friendly way. Life events (LE) have been proposed as an intuitive method for personalised integrated PS provision. technology that could be employed providing LE information chatbots, which however currently unexploited. The aim this paper twofold: (a) to present architecture integration chatbot better (b) implement proof-of-concept prototype exploits available at Greek portal ERMIS....
The provision of public services (PS) is at the heart authority operations as it directly affects citizens’ lives and prosperity society. Part PS publishing descriptions in an online catalogue to inform citizens promote transparency. European Commission has developed Core Public Service Vocabulary Application Profile (CPSV-AP), a standard data model facilitate creation semantic interoperability. However, CPSV-AP not sufficient complex with different versions based on rules circumstances...
This study aims to confirm and explore the clinical observation that homosexuality is a male, whereas sexual immorality female theme of psychosis. The case histories 174 psychotic inpatients both sexes were examined in retrospective cross-sectional study. Using Fisher exact test for analysis, it was found significantly more men (18.3%) than women (1.4%) exhibited symptoms whose being accused of/ forced homosexuality, (15.7%) (0%) of/forced immorality. Among all demographic characteristics,...
A large number of public authorities worldwide publish descriptions their administrative procedures (public services) in service catalogues. These services are often based on a national or an ad hoc description template (also referred to as model). Moreover, usually they not provided machine-readable format. At the end 2016, European Commission released CPSV-AP 2.0 (Core Public Sector Vocabulary-Application Profile) which is Core Vocabulary for modeling and publishing, incorporating Linked...
The provision of public services is at the heart authorities operations as it directly affects citizens' lives and prosperity society a whole. opening promotes transparency could potentially facilitate participation in co-creation. can be fostered by using service model for structuring descriptions. Additionally, use standard also semantic interoperability between catalogues or eGovernment information systems. European Commission has developed core vocabulary, namely Core Public Service...
Interoperability is considered a key enabler for integrated public service provisioning. Moreover, lot of experts claim that interoperability prerequisite the reengineering organizational procedures in order to improve provisioning citizens and businesses. In eGovernment we have first assess it. this environment, assessing information systems organisations becoming increasingly important. multilateral issue incorporate technical, semantic, managerial, social, economic legal aspects....
The provision of high-quality Public Services (PSs) constitutes a core activity the public sector. Consequently, PS modeling has received considerable attention. Business Process Model and Notation (BPMN) is standard often employed in modeling. BPMN diagrams are clear understandable case simple PSs. However, this not true when complex PSs i.e., those including large number versions. Different versions exist since, for example, different groups citizens may have to submit supporting documents...
Today, citizens demand personalised and integrated electronic public services that match their exact needs circumstances regardless of the number actual authorities involved. This can be realised by combining research practice in fields service co-creation. The aim this paper is to understand stakeholders' views towards providing a co-created, Greek Region. More specifically, Getting Transport Card was analysed. available low-income, disabled them with free or reduced-price transportation....
Public Authorities increasingly provide Integrated Services (IPS) using co-creation approaches and new technologies. To further support public authorities, the European Union is funding, within Horizon 2020 (H2020) Programme, inGov project aiming to advance work on IPS service by employing technologies, particularly mobile chatbots. The results will be deployed evaluated authorities in four EU Member States these need properly evaluated. aim of this paper present evaluation strategy methods...