A5062008887- Team Dynamics and Performance
- Speech and dialogue systems
- Topic Modeling
- Language, Discourse, Communication Strategies
- Cultural Differences and Values
- Knowledge Management and Sharing
- Natural Language Processing Techniques
- Digital Communication and Language
- International Student and Expatriate Challenges
- Usability and User Interface Design
- Personal Information Management and User Behavior
- Innovative Teaching and Learning Methods
- Software Engineering Techniques and Practices
- Online Learning and Analytics
- Digital Marketing and Social Media
- Social and Intergroup Psychology
- Impact of Technology on Adolescents
- Mind wandering and attention
- Phonetics and Phonology Research
- Online and Blended Learning
- BIM and Construction Integration
- Virtual Reality Applications and Impacts
- Facilities and Workplace Management
- Innovative Human-Technology Interaction
- Visual and Cognitive Learning Processes
University of Maryland, College Park
2019-2024
Minzu University of China
2023
Harbin Medical University
2021
University of California, Irvine
2018-2019
Cornell University
2012-2017
NTT (Japan)
2017
Jiangxi Science and Technology Normal University
2014
Qufu Normal University
2012
San Jose State University
1990-2011
California State University, Fullerton
1990
The objective of this study was to test Ting‐Toomey's (1988a) theory on conflict face‐negotiation. More specifically, the examined relationship between face maintenance dimensions and styles in Japan, China, South Korea, Taiwan, United States. results were summarized as follows: (1) Cultural variability individualism‐collectivism influences two dimensions—self‐face concern other‐face concern; (2) styles, with U.S. members using a higher degree dominating style than their Japanese Korean...
The Tesserae project investigates how a suite of sensors can measure workplace performance (e.g., organizational citizenship behavior), psychological traits personality, affect), and physical characteristics sleep, activity) over one year. We enrolled 757 information workers across the U.S. heart rate, activity, social context, other aspects through smartwatches, phone agent, beacons, media. report challenges that we faced with enrollment, privacy, incentive structures while setting up such...
This study examined the influence of individualism-collectivism on communication in ingroup and outgroup relationships. Differences were predicted collectivistic cultures. It was also hypothesized that self-monitoring predicted-outcome value (POV) relationships affect processes these Data collected Hong Kong Japan (collectivistic) Australia United States (individualistic). Results supported prediction regarding cultural variability communication, as well those POV.
Racial and ethnic disparities exist in both incidence stage detection of colorectal cancer (CRC). We hypothesized that cultural practices (i.e., communication norms expectations) influence patients' their physicians' understanding talk about CRC screening. examined 44 videotaped observations clinic visits included a screening recommendation transcripts from semistructured interviews doctors patients separately completed following the visit. found interpersonal relationship themes such as...
Assessing performance in the workplace typically relies on subjective evaluations, such as, peer ratings, supervisor ratings and self assessments, which are manual, burdensome potentially biased. We use objective mobile sensing data from phones, wearables beacons to study offer new insights into behavioral patterns that distinguish higher lower performers when considering roles companies (i.e., supervisors non-supervisors) different types of high tech consultancy). present initial results an...
Social media serves as a platform to share thoughts and connect with others. The ubiquitous use of social also enables researchers study human behavior the data can be collected in an inexpensive unobtrusive way. Not only does provide passive means collect historical at scale, it functions "verbal" sensor, providing rich signals about individual's ecological context. This case introduces infrastructural framework illustrate feasibility passively collecting scale context ongoing multimodal...
Real-time transcripts generated by automated speech recognition (ASR) technologies have the potential to facilitate communication between native speakers (NS) and non-native (NNS). Previous studies of ASR focused on how aid NNS comprehension. In this study, we examine whether benefit multiparty real-time conversation NS NNS. We hypothesized that would be more beneficial when were publicly shared all group members as opposed they seen only To test our hypothesis, conducted a lab experiment in...
The global expansion of the use online communities, including social networking sites, necessitates a better understanding how people self-disclose online, particularly in different cultures. In scenario-based study 1,064 respondents from United States and China, we aimed to understand self-disclosure is affected by communication mode (face-to-face vs. online), type relationship national culture. Our findings show that culture interacts with affect extent self-disclosure. analysis also...
Machine translation (MT) has the potential to allow members of multilingual organizations interact via their own native languages, but issues with quality MT output have made it difficult realize this potential. We hypothesized that highlighting keywords in might make easier for people overlook errors and focus on what was intended by message. To test hypothesis, we conducted a laboratory experiment which English speakers interacted Mandarin-speaking confederate using machine translation....
Conversational grounding, or establishing mutual knowledge that messages have been understood as intended, can be difficult to achieve when some conversational participants are using a non-native language. These difficulties in grounding challenging for native speakers detect. In this paper, we examine the value of signaling potential problems (NS) by displaying how (NNS) use automated transcripts and bilingual dictionaries. We conducted laboratory experiment which NS NNS English...
Workplace environments are characterized by frequent interruptions that can lead to stress. However, measures of stress due typically obtained through self-reports, which be affected memory and emotional biases. In this paper, we use a thermal imaging system obtain objective investigate personality differences in contexts high low interruptions. Since major source workplace is email, studied 63 participants while multitasking controlled office environment with two different email contexts:...
Academic writing in English can be challenging for non-native speakers (NNESs). AI-powered rewriting tools potentially improve NNESs' outcomes at a low cost. However, whether and how NNESs make valid assessments of the revisions provided by these algorithmic recommendations remains unclear. We report study where leverage an tool, Langsmith, to polish their drafted academic essays. examined participants' interactions with tool via user studies interviews. Our data reveal that most...
Machine translation (MT) creates both opportunities and challenges for multilingual collaboration: While MT enables collaborators to communicate via their native languages, it can introduce errors that make communication difficult. In the current paper, we examine whether displaying two alternative translations each message will improve conversational grounding task performance. We conducted a laboratory experiment in which monolingual English speakers collaborated with bilingual Mandarin on...
This study examined the goodness of fit three alternative models self‐monitoring to data collected in five cultures (two individualistic and collectivistic cultures) influence individualism‐collectivism on self‐monitoring. It was predicted that 18‐item unidimensional scale is best among exhibit higher than cultures. Data were from respondents United States, Australia (individualistic Japan, Hong Kong, Taiwan (collectivistic cultures). Results supported predictions. The suggest, however, it...
Traditional communication tools tend to make their presence known, e.g., "when my collaborators and I are using IM discuss our work, how could we not realize the actual of IM?" In case machine translation (MT) mediated collaborations, however, absence or MT is obvious. English sentences with poor grammar can result from both a partner's lack fluency errors in process. We hypothesize that partners' attributions about source affects collaboration experience. To test this hypothesis, conducted...
We propose to improve real-time communication between people who do not share a common language by foregrounding potential problems in machine translation. developed prototype chat tool that displays two parallel translations of each turn, with the thought comparing might both highlight and provide resources for resolving them. conducted user study investigate how use like such an interface compared standard one-translation interface. On balance, users preferred one, using them notice...
Collaboration is important to successful organizations and how coworkers are selected crucial the dynamics of effective collaborations. In this study we explore people use social network information, which increasingly accessible on enterprise systems in organizations, choose with whom collaborate. We conducted a scenario-based 459 respondents global high-tech company. Our data indicate cultural differences information was valued when choosing collaborator. The Chinese, consistent value...
When people communicate, their messages convey affect alongside informational content. The affective dimension of is often unclear and open to multiple interpretations especially in an intercultural context. Thus, interlocutors may or not achieve a state grounding which each person's behaviors are correctly interpreted by his/her partners. current study examines the effects culture on grounding. We conducted laboratory experiment pairs participants, half from America (A) China (C),...