Considering the importance of increasingly rapid industrial development, business people must be aware orientation towards product quality. The manufacturing industry has an important role in development. It is hoped that it will able to grow and have advantages therefore necessary improve increase company continues strive maintain quality productivity so customers are satisfied with products produced. One way needs done reduce number defective production process. This effort one continuous...

Abstract This study aims to determine the mediating role of customer satisfaction in relationship between trust and experience on loyalty Grab transportation Pekanbaru. The variables this include trust, experience, satisfaction, loyalty. research was conducted Pekanbaru City. Data were collected through a questionnaire method which filled independently 400 respondents using census / then analyzed by Structural Equation Modeling (SEM) with help SPSS 26.0 Smart PLS 3.2.9. results analysis...

Kualitas pelayanan pada umumnya akan selalu mendapat perhatian besar dari perusahaan penyedia layanan/ jasa sebab mempunyai hubungan langsung dengan kemampuan bersaing dan tingkat keuntungan perusahaan. Pada penelitian ini dibahas kualiatas ekspedisi wilayah Kota Pekanbaru yang bergerak di bidang pengiriman barang/ paket tujuan Pekanbaru, Provinsi Riau, Kota-Kota Besar Indonesia. Penelitian masih berupa usulan penggunaan metode/ pendekatan pengukuran kualitas diharapkan adalah untuk...

The purpose of this study was to use the SWOT approach assess LPP TVRI Riau's marketing strategy. focus research is figure out internal and external factors in analysis. This used descriptive quantitative method. Sampling performed by using probability sampling method with a total 400 respondents from 6,394,087 populations Riau Province. questionnaire designed determining level importance assessing current conditions. Based on results compilation, there are 5 strengths, weaknesses, 4...

Untuk mengurangi interaksi dan penyebaran Covid-19, sistem pelayanan di Akademik Fakultas Sains Teknologi, Universitas Islam Negeri Sultan Syarif Kasim Riau wajib dilakukan secara online. Kualitas Pelayanan yang diberikan oleh akademik Teknologi belum berjalan efektif efisian sehingga perlunya pengkajian untuk melihat kepuasan mahasiswa terhadap pelayaan online atribut layanan apa perlu mendapat prioritas perbaikan dalam upaya rekomendasi kedepannya. Pengkajian penelitan ini menggunkan...

212 Mart is a retail that sells basic needs with guaranteed quality products, prices and comfortable atmosphere.But over time, new competitors emerged.Therefore, strategies are needed to maintain the Retail business.There problems in inventory management, namely occurrence of vacancies or running out goods which can cause consumers turn look for similar will have an impact on decreasing sales.ECLAT EOQ be applied this problem.ECLAT aims find most frequently purchased product combinations...

This study aims to determine the factors that influence marketing strategies using Strength Opportunity Aspiration Result (SOAR) matrix analysis and Analytical Hierarchy Process (AHP).This method would apply Mie Rajawali Business, one type of business produces various types noodles.The problem in this is decline sales presence competitors.It due several uncontrollable factors, such as Covid-19 pandemic has occurred globally, which shaken Indonesia's economic stability many businesses have...

Penelitian ini dilatarbelakangi adanya Studio MuAD TV di salah satu instansi pendidikan dan dakwah yang ada Kota Metro. merupakan Official Youtube Channel SMP Muhammadiyah Ahmad Dahlan Metro diresmikan pada Kamis, 12 Agustus 2021. memuat berbagai informasi berkaitan dengan pendidikan, ilmu pengetahuan seputar serta Islam. Konten terdapat channel sendiri berupa, webinar keislaman, kultum atau kajian singkat, murottal lain sebagainya. Dengan demikian, maka tentunya menggunakan teknik program...

Coal is the main fuel in production process at PT PJB UBJ O&M Tenayan. As a raw material, coal needs to be considered terms of supply prevent losses (depreciation caloric content) case oversupply. This study aimed compare four forecasting methods for material supply. The time series are moving average method, weighted average, single exponential smoothing, and linear regression. Forecasting error calculations used smallest MAD, MSE, MAPE parameters, whereas tracking signal was monitor...

Data mining merupakan salah satu cara untuk mendapatkan informasi yang tersimpan pada dabased berjumlah besar. transaksi penjualan sebuah swalayan sering kali hanya digunakan sebagai laporan saja. Dalam kenyataannya, data tersebut dapat memberikan lebioh dari sekedar Salah kita ambil adalah hubungan antar item. Kita mengetahui kelompok item cenderung dibeli bersamaan oleh pelanggan dalam pembelian.. Market Basket Analysis (MBA) metode menentukan waktu atau pembelian. Informasi keterkaitan...

Lillah Hijab adalah sebuah industri rumahan yang memproduksi berbagai produk fashion seperti hijab. Penelitian ini dilakukan untuk menganalisis strategi pemasaran dengan menggunakan metode BCG Matrix dan Analisis SWOT. Hasil dari penelitian matriks menghitung tingkat pertumbuhan pasar bahwa terletak pada posisi Question Mark sebesar 14,2 % perhitungan pangsa relatif hijab menghadapi rendah terjadi kondisi tinggi nilai 0,85. analisis SWOT terdapat beberapa bagian yaitu Faktor Internal,...

The study is a case of PT Yamaha Indonesia. This company one the companies engaged in production pianos. One example piano cabinet that exported Fall Board cabinet. made wood and has function as top cover. To produce cabinet, there are eight processes goes through. focused on how able to control strive reduce rate process failure occurs so corrective action taken by determining improvement priorities. effort determine types failures can arise during use fuzzy logic algorithm approach which...

PT. Semen Padang is the first cement company in Indonesia, established on March 18, 1910.To produce raw materials into finished materials, PT.Semen uses three main machines: mill, kiln and mill.To achieve production target, must have a machine that qualified operation.Therefore, proper maintenance of critical machinery Padang.One machines need mill machine.If damaged causes termination operating process, other will also not be able to operate.Therefore, carried out components 4R1 indarung IV...

PT. Pertamina Fuel Terminal Meulaboh is a business unit of (Persero) under the function Supply Distribution has main task carrying out activities receiving, stockpiling, and distributing fuel oil. In distribution operation processes carried out, 8 risks may occur. Based on Gray FMEA method, priority risk that occurs delay tanker which smallest gray relationship, 0.435 interconnection information system support between functions still problematic 0.452. Through Root Cause Analysis method...

In the era of globalization which is laden with competition, good service quality a concern for companies that want to continue exist, especially in sector such as banks Indonesia. Institutions low will be less desirable or even abandoned by customers. Therefore, identification characteristics needed an effort improve quality. One them teller who plays most important role customer service. Of course selection best tellers must done well possible. Based on these problems, PSI method used this...

The Company IM is a manufacturing company that produces two-wheeled automotive spare parts. One of the products currently being supplied to several customers disc brake, rear sprocket, and drive sprocket. opportunity increase production output adjusted high customer demand can be done by reducing waste activities. Therefore, an approach with lean six sigma needed using integration method DMAIC (Define, Measure, Analyze, Improve, Control), VSM (Value Stream Mapping), VALSAT. This study aims...

This Case Study was conducted on an e-commerce site, Nordhenbasic. business is one of the names startups engaged in custom specialists and sales finished products such as t-shirts, hats, hoodies, others who actively sell social media or Instagram, Shopee, Tokopedia. study aims to establish relative importance criteria sub-criteria that affect determine marketing strategy designed alternatives. uses two-method approaches. The first method used Analytic Network Process (ANP). ANP identify...

Let G=(V, E) be a graph. An L(3,2,1) labeling of G is function such that for every , and if . where all labels are not greater than ) number denoted by the smallest non-negative integer has labeling. In this paper, we determine banana graphs.

This study aims to analyze the decision purchase Welltraf t-shirts in Cianjur. The research approach uses a qualitative-descriptive approach. Informants or respondents amounted 32 people. Research data obtained through collection of questionnaires. results showed that all dimensions purchasing decisions, namely product choice, brand dealer time and number purchases, payment methods received very high responses from respondents. t-shirt sellers must pay attention these dimensions, maintain...

Info ArtikelABSTRAKPenelitian ini bertujuan untuk mengetahui strategi integrated marketing dan communication quality terhadap target penjualan sepeda motor roda dua merek Honda, sampel dalam penelitian 100 responden, data dikumpulkan dengan kuesioner, analisis menggunakan regresi linier berganda. Hasil diperoleh nilai koefisien korelsi (R) sebesar 74,9% dapat memberikan pengertian ada hubungan antara penjualan. Semakin tingginya yang maka semakin erat pula variabel independen yaitu dependen,...

Biomass is a naturally abundant substance that contains lignin, cellulose, and hemicellulose, which have the potential to be utilized as bio-oil. Agriculture-derived corn husk waste possible raw material for biofuel production. Currently, not optimally utilized. This research proposes utilize maize feedstock using fast pyrolysis process. Bio-oil was produced at 450 °C 30, 60, 90, 120 minutes while nitrogen gas present. Using FT-IR GC-MS techniques, characteristics of bio-oil were determined....

Product quality is a characteristic of product or service that depends on its ability to satisfy customer needs, whether stated directly implied. influences purchasing decisions. Encouragement has become need must be met by companies, if consumers do not want it, they switch other competing products which are considered have better quality, the higher have. This research aims analyze influence electronic word mouth, and lifestyle decision purchase iPhone brand cellphones in generation Z. The...

This research aims to examine the construction of values in Manyanda tradition. The type used this is a qualitative method with case study approach. data collection techniques are through observation, interviews and documentation. results obtained from field as follows: tradition valuable lives people Nagari Talang, Solok District one part traditional death procession. It has existed for long time social structure society, still survives today. However, based on findings field, there number...