A5016491693- Service and Product Innovation
- Information Systems Theories and Implementation
- Innovative Approaches in Technology and Social Development
- Customer Service Quality and Loyalty
- Advanced Software Engineering Methodologies
- Service-Oriented Architecture and Web Services
- Business Process Modeling and Analysis
- Electronic Health Records Systems
- Innovation and Knowledge Management
- Telemedicine and Telehealth Implementation
- Software Engineering Techniques and Practices
- Clinical Laboratory Practices and Quality Control
- Knowledge Management and Sharing
- Model-Driven Software Engineering Techniques
- Mobile Health and mHealth Applications
- Digital Mental Health Interventions
- Access Control and Trust
- Software Engineering Research
- Primary Care and Health Outcomes
- Technology Use by Older Adults
- Health Policy Implementation Science
- Persona Design and Applications
- Context-Aware Activity Recognition Systems
- Systems Engineering Methodologies and Applications
- Healthcare Technology and Patient Monitoring
University of Ottawa
2014-2024
Institut du Savoir Montfort
2019-2023
Wilfrid Laurier University
2015-2019
Montfort Hospital
2016
University of Toronto
2009-2012
Université TÉLUQ
2006-2007
Université du Québec à Montréal
2007
The emergence of large language models and conversational front-ends such as ChatGPT is revolutionizing many software engineering activities. extent to which technologies can help with requirements activities, especially the ones surrounding modeling, however, remains be seen. This paper reports on early experimental results potential use GPT-4 in latter context, a focus development goal-oriented models. We first explore GPT-4's current knowledge mastering specific modeling language, namely...
The vision of transforming health systems into learning (LHSs) that rapidly and continuously transform knowledge improved outcomes at lower cost is generating increased interest in government agencies, organizations, research communities. While existing initiatives demonstrate different approaches can succeed making the LHS a reality, they are too varied their goals, focus, scale to be reproduced without undue effort. Indeed, structures necessary effectively design implement LHSs on larger...
One of the most difficult problems that humanity currently faces is sustainable development our society, i.e. how to meet needs present without compromising ability future generations their own needs. Solving this challenge requires a multidisciplinary approach where researchers with different backgrounds combine efforts. As software engineers, we can contribute these efforts by offering existing requirements modeling and analysis techniques as means integrate sustainability in...
Knowledge-intensive business services (KIBS) are a distinct category of business-to-business services, with unique implications for current understandings value within the field service science. KIBS engagements often involve multiple stakeholders sometimes differing assessments value. Moreover, stakeholders’ assessment is not based solely on an engagement’s deliverables; it also takes into account collaborative process producing these deliverables and indirect outcomes resulting from...
The Systems Modeling Language (SysML) is a popular and standardized UML profile for systems engineering applications. In addition to seven conventional diagram types, SysML supports requirement diagrams tables that can be used capture requirements, their attributes, relationships. However, several important concepts such as goals contributions are not predefined in SysML, hindering the reasoning about tradeoffs adaptation, especially emerging socio-cyber-physical smart cities. this paper, we...
Well-Being, Aging, and Health (WBAH) are important aspects of life that affect us all. The requirements for WBAH systems have also become a topic common interest researchers from different disciplines. This is unsurprising, given health-related expenses often represent about 10% country's gross domestic product, according to the World Organization.
The Eastern Ontario Regional Laboratory Association (EORLA) is a newly established association of all the laboratory and pathology departments that currently includes facilities from eight hospitals. All surgical specimens for EORLA are processed in one central location, Department Pathology Medicine (DPLM) at Ottawa Hospital (TOH), where rapid growth influx cytology has created many challenges ensuring timely processing cases reports. Although entire process maintained tracked clinical...
IntroductionThere has been a surge in research on the nature of services (Delaunay & Gadrey, 1992) as well their design, management, and engineering over past twenty years or so (e.g., Bullinger et al., 2003; Johns, 1999; Miles, 1993; Shostack, 1984; Solomon, 1985). The growing importance service sectors industrialized economies, activities
Health care aides (HCAs) are the backbone of home system and provide a range services to people who, for various reasons related chronic conditions aging, not able take themselves independently. The demand HCA will increase current supply likely keep up with this increasing without fundamental changes in environment. Information communication technology (ICT) can address some workflow challenges HCAs face. In project, we conducted an ethnographic study document analyse HCAs' workflows team...
Abstract This article proposes to conceptualize service system entities as intentional agents in order account for the high‐level interests and expected benefits that drive their interactions. Such a conceptualization offers useful ground design of systems through agent‐oriented modeling, particular i * (short distributed intentionality). could provide an improved support interactions by focusing on why actors engage relationships how they evaluate value engagement. approach goes beyond...
Knowledge-intensive business services (KIBS) such as management consulting, research and development, IT outsourcing, have become a key component of most industrialized economies. As such, there has been growing number empirical studies investigating the way in which KIBS providers, clients, partners collaboratively create value. These provide an important opportunity to improve our understanding how value cocreation unfolds specific context engagements. However, their results remain...
IntroductionThere has been a surge in research on the nature of services (Delaunay & Gadrey, 1992) as well their design, management, and engineering over past twenty years or so (e.g., Bullinger et al., 2003; Johns, 1999; Miles, 1993; Shostack, 1984; Solomon, 1985). The growing importance service sectors industrialized economies, activities
Adhering to preventive behaviours, like social distancing and wearing a mask, can help reduce the spread of some transmissible diseases; however, doing so be challenge as it requires people break established habits. This will most evident for organisations they need ensure that all stakeholders adhere behaviours resume in-person business operations. While various information systems (IS) have emerged address this challenge, remain limited in scope fall short helping users navigate evolving...
There has been much interest in the design of social websites and an increasing use tools for group work organizations. Recommendations guidelines have developed that guide designers building certain aspects network media sites from scratch. However, there little investigation into transforming existing information systems socially-oriented ones. We address this gap by first identifying key features literature on sites. then present S-FIT, a integration technique, which can be applied to...
Knowledge-intensive business services (KIBS) play an important role in industrialized economies, yet little research has focused on how best to support their design. The emerging understanding of service as a process value cocreation could provide relevant framework for KIBS However, we first need better understand is actually cocreated KIBS; this then needs be made operational design tools that can help create successful outcomes all parties engaged relationship. Our work aims identify key...