Consumer-generated product reviews have proliferated online, driven by the notion that consumers' decision to purchase or not a is based on positive negative information about they obtain from fellow consumers. Using research processing as foundation, we suggest in context of an online community, reviewer disclosure identity-descriptive used consumers supplement replace when making decisions and evaluating helpfulness reviews. unique data set both chronologically compiled ratings well...

Our paper shows that the parameters in existing theoretical models of channel substitution such as offline transportation cost, online disutility and prices retailers interact to determine consumer choice channels. In this way, our results provide empirical support for many models. particular, we empirically examine trade-off between benefits buying a local retail store. How does consumer's physical location shape relative from world? We explore problem using data Amazon.com on top-selling...

How did the diffusion of internet affect regional wage inequality? We examine relationship between business investment in advanced technology and local variation US growth 1995 2000. identify a puzzle. The is widespread, but economic payoffs are not. Advanced only associated with substantial 6 percent counties that were already highly wealthy, educated, populated had IT-intensive industry. appear unrelated elsewhere. Overall, explains over half difference well-off all others. JEL: J31, L86,...

The diffusion of Internet technology among firms is widely considered to be one the primary factors behind rapid economic growth 1990s. However, little systematic study has examined variation in firm decisions adopt Internet. I explore sources this by examining adoption a very large sample organizations finance and services sector 1998. show how prior information (IT) investments workplace organization affect returns adopting simple complex technologies. that recent client/server (C/S)...

We examine whether ownership of intellectual property rights (IPR) or downstream capabilities is effective in encouraging entry into markets complementary to a proprietary platform by preventing the owner from expropriating rents start-ups. study this question context software industry, an environment where evidence efficacy IPR as mechanism appropriate returns innovation has been mixed. Entry, our context, measured independent vendor's (ISV's) decision become certified and produce...

The media industry has undergone a fundamental shift over the past decade as new online distribution channels have proliferated in an unprecedented manner. Although mobile devices experienced rapid adoption among consumers, their effect on consumer behavior and subsequent implications for publishers advertisers yet to be understood. authors examine consumers’ news consumption websites response introduction of app. Pseudo-panel analysis based repeated cross-sectional data suggests that app by...

We examine the heterogeneous relationship between adoption of EMR and hospital operating costs at thousands US hospitals 1996 2009. first document a previously-identified puzzle: Adoption is associated with slight cost increase. Drawing on literature IT productivity, we analyze why this average effect arises. find that: (i) initially rise in costs; (ii) IT-intensive locations leads to decrease after three years; (iii) Hospitals other experience an increase even six years. (JEL D24, I11, M15)

How did the diffusion of Internet influence research collaborations within firms? We examine relationship between business use basic technology and size geographic composition industrial teams 1992 1998. find robust empirical evidence that adoption is associated with an increased likelihood collaborative patents from geographically dispersed teams. On contrary, we no such a link within-location patents, nor do any single-inventor patents. interpret these results as significantly reduced...

Consumer-generated product reviews have proliferated online, driven by the notion that consumers' decision to purchase or not a is based on positive negative information about they obtain from fellow consumers. Using research processing (Chaiken 1980) as foundation, we suggest in context of an online community, reviewer disclosure identity-descriptive used consumers supplement replace when making decisions and evaluating helpfulness reviews. unique dataset both chronologically compiled...

The “law of one price” states that if prices for the same or highly similar goods vary across geographic locations by more than cost transport, then traders will shift supply and demand to exploit price differences. However, several frictions prevent from doing this, including lack information about difficulty trading locations. Electronic commerce has potential reduce these increasing visibility lowering transaction costs. We analyze this studying how diffusion an electronic channel...

We examine whether a firm’s intellectual property (IP) strategy in support of the open source software (OSS) community stimulates new OSS product entry by start-up firms. In particular, we analyze impact strategic decisions taken IBM around mid-2000s, such as its announcement that it will not assert patents against and creation patent commons. These formed coherent IP OSS. find IBM’s actions stimulated introductions entrepreneurial firms their is increasing cumulativeness innovation market...

The information systems field started with the expectation that and technology will significantly shape nature of work. topic provides ample scope for significant scholarly inquiry. Work content, process, organization are now different from what they were in 1960s 1970s, which provided a foundation theories understanding. Although investigations about changing work have been made years, this special section recognizes time reckoning has come again. There is growing need deeper understanding...

We document that the Bay Area rose from 4% of all successful US patent applications in 1976 to 16% 2008. This is partly driven by increase prevalence information and communication technology; however, even for patents unrelated technology, we see a disproportionate share Area. interpret this growth as trend coagglomeration invention across technologies, explore different dimensions trend.

Abstract Research Summary We investigate how worker mobility influences the adoption of a new technology using state‐level changes to enforceability noncompete agreements as an exogenous shock mobility. Using data on over 153,000 establishments from 2010 and 2018, we find that facilitate movements are associated with significant decline in likelihood machine learning. Moreover, magnitude depends upon size establishment, extent predictive analytics its industry, number large same...

Advances in information technology (IT) may affect the organizational design of production. Exploiting rapid diffusion internet United States, we assess sensitivity production chain organization to this innovation IT access and use. Extending theories firm that recognize importance downstream transfers (selling as opposed sourcing) plural governance design, predict IT-driven shifts vertical integration. In a detailed panel Census Bureau data for over 5,600 manufacturing plants, observe...

We examine whether there is a trade‐off between employing internal (firm) resources and purchased external (local) in process innovation. draw on rich dataset of Internet investments by 86,879 US establishments to decisions invest advanced technology. show that the marginal contribution greater outside major urban area than inside one. Agglomeration less important for firms with highly capable IT workers. When innovative processes they act as if available cities are partial substitutes both...

Do service provider efforts to educate customers influence customer outcomes? We analyze the outcome of a field experiment executed by major public cloud infrastructure services in 2011. Out 2,673 who adopted during experiment, 366 received intervention: an engagement through which offered initial guidance on how use basic features service. Before execution, it was unclear if this proactive education would have positive or negative effects retention and demand for technology support. show...

As many manufacturers, retailers, distributors, and logistics firms adopt RFID, the technology is becoming pervasive in supply chain. Although its advocates include retail giants such as Wal-Mart, not all companies are enthusiastic about benefits. It clear whether RFID a boon or curse to chain—its market growth may just be an issue of compliance. To establish real benefits we conducted field study with GENCO, third-party company that deployed outbound operations at one return centers. Our...

We examine the productivity implications of external knowledge flows obtained through an internet-mediated discussion forum in which IT professionals help one another solve problems related to implementation and use enterprise software. extend elements absorptive capacity (ACAP) framework that have not previously been studied information systems (IS) literature a new context. Consistent with prior results from IS literature, we first show spillovers—acquired employees’ participation this...