A5093403593- AI in Service Interactions
- Social Robot Interaction and HRI
- Speech and dialogue systems
- Psychology of Moral and Emotional Judgment
- Modular Robots and Swarm Intelligence
- Robotics and Automated Systems
- Topic Modeling
Vrije Universiteit Amsterdam
2023-2024
As social robots see increasing deployment within the general public, improving interaction with those is essential. Spoken language offers an intuitive interface for human–robot (HRI), dialogue management (DM) being a key component in interactive systems. Yet, to overcome current challenges and manage smooth, informative, engaging interaction, more structural approach combining HRI DM needed. In this systematic review, we analyze use of focus on type manager used, its capabilities,...
When encountering a robot in the wild, it is not inherently clear to human users what robot's capabilities are. misunderstandings or problems spoken interaction, robots often just apologize and move on, without additional effort make sure user understands happened. We set out compare effect of two speech based capability communication strategies (proactive, reactive) such strategy, regard user's rating their behavior during interaction. For this, we conducted an in-person study with 120...
In order to improve human-agent interaction, it is essential have good measures of interaction quality. We define quality based on multiple aspects, including usability, likability and perceived conversation as subjective measures, length, completion rate frequency unrecognized utterances objective measures. Determining necessary improvements a conversational agent non-trivial task, because difficult infer from an evaluation the whole, which aspects need be improved raise this paper, we...