- Quality and Supply Management
- Sustainable Supply Chain Management
- Digital Transformation in Industry
- Supply Chain Resilience and Risk Management
- Consumer Retail Behavior Studies
- Environmental Sustainability in Business
- Quality and Management Systems
- Manufacturing Process and Optimization
- Innovation and Knowledge Management
- Corporate Social Responsibility Reporting
- Energy Efficiency and Management
- Innovation and Socioeconomic Development
- Outsourcing and Supply Chain Management
- Collaboration in agile enterprises
- Customer Service Quality and Loyalty
- Online and Blended Learning
- Technology Adoption and User Behaviour
- Service and Product Innovation
- Recycling and Waste Management Techniques
- Digital Marketing and Social Media
- Impact of AI and Big Data on Business and Society
- Consumer Behavior in Brand Consumption and Identification
- Consumer Market Behavior and Pricing
- Sustainable Building Design and Assessment
- Building Energy and Comfort Optimization
Management Development Institute
2016-2025
Punjabi University
2009-2022
IILM Institute for Higher Education
2013-2014
Purpose The purpose of this article is to explore the phenomena board gender diversity and its consequences for sustainability performance, as measured by environment, social governance (ESG) disclosure score, in Indian context. Design/methodology/approach positivist paradigm influenced research design study. relationship between firm's ESG performance female participation on corporate boards was explored using panel data regression with a fixed effect approach. A total 712 points covering...
Purpose – The purpose of this paper is to demonstrate the systematic application Six Sigma tools for identification and reduction cost poor quality (COPQ). study examines one chronic problems failure cooling fan assembly at repair division a company dealing in helicopter components. Design/methodology/approach case adopted Define-Measure-Analyze-Improve-Control (DMAIC) methodology achieve goal COPQ. Findings After completing Define, Measure Analyze phase, it was found that use extreme...
The author delved into the results of a flipped classroom pilot conducted for an operations management course module. It assessed students’ perception learning environment after making them experience it in real time. was construed using case research approach and perceptions were studied qualitative quantitative methods. analysis revealed that scores higher than conventional, lecture-oriented setup on following critera: student involvement, task orientation, innovation. study corroborated...
Purpose Digitalised and interconnected production systems in the era of fourth industrial revolution or Industry 4.0 (I4.0) have triggered need reshaping traditional Quality Management (QM) models roles quality professionals. The purpose this paper is to review body literature on QM I4.0 environment (also termed as “Quality 4.0”) identify future research possibilities. Design/methodology/approach morphological analysis (MA) framework used gaps a systematic manner. We present MA based 51...
This study aims to understand consumer behavior in fashion shopping on the Metaverse platforms. It proposes a behavioral model grounded stimulus-organism-response (S-O-R) framework, where platform attributes namely interactivity, personalization, and sociability act as stimuli activate experiential (utilitarian hedonic value) immersive responses, which turn drive purchase intention of digital shoppers. The moderating role shoppers’ personal characteristics is also tested. Survey data 327...
Organisations implement various Continuous Improvement (CI) practices such as Total Quality Management, Lean, Six Sigma and Lean (LSS) for improving their processes. Drawing from the success failure stories of these structured CI practices, scholars enumerated Critical Success Factors Failure (CFFs). This study empirically examines occurrence CFFs across different stages deployment. Further, a contingency theoretic perspective, this investigates associations with contextual variables by...
This study aims to examine the adverse environmental impact and potential causes of dubious agricultural practice crop residue (ACR) burning which prevails in northwest region India. It also evaluates alternatives for sustainable management ACR investigates associated policy as well functional challenges against widespread adoption these alternatives. To achieve research purpose, a field was conducted at Panipat district Haryana. As part this three-month-long study, outlook state local...
Purpose Healthcare supply chains (HSCs) have been adopting Industry 4.0 (I4.0) as a means to boost their resilience. The first objective of this study is identify the effect contextual variables HSCs on resilience development and I4.0 adoption. Second, paper examines pervasiveness relationship between across different characteristics. Design/methodology/approach 179 organizations from HSC in Brazil India were surveyed. Responses analyzed using multivariate data techniques. Findings Large...
In this article, we examine the role of organizational learning on Industry 4.0 (I4.0) deployments for enhancing business performance within manufacturing industries developing countries. Based a survey 246 manufacturers from 12 countries recognized by Deloitte's global competitiveness index report, theoretically derived model was verified using structural equation modeling. This study's results show that I4.0 adoption mediates impact awareness learning, and serially mediate toward creating...
Purpose This study examines the moderating role of leadership behaviours on relationship between Industry 4.0 (I4.0) maturity and operational performance in manufacturers. Design/methodology/approach For that, 189 leaders from manufacturing organisations located India Brazil that are undergoing I4.0 implementation were surveyed. The collected data was analysed using multivariate techniques, which allowed to verify validity our research hypotheses. grounded concepts socio-technical systems...
This paper aims at examining the role played by Industry 4.0 (I4.0) on relationship between knowledge management (KM) practices (i.e., acquisition, dissemination, and responsiveness to knowledge) innovation performance (represented process product innovation). For that, 153 practitioners from manufacturing firms in India Brazil were surveyed. The data analysed through multivariate techniques. study was grounded concepts socio-technical systems theory. Our findings indicated that I4.0 design...
Purpose – The purpose of this paper is to address the adoption Lean-Kaizen approach process improvement by largest manufacturer steering systems for passenger car and utility vehicle market in India. company was facing severe liquidity crunch due falling customer demand (25 percent lower than forecasted), rising cost raw material bank borrowing rates. In order survive such stiff scenario, systematically deployed Kaizen events drastically improved their internal efficiency....
Purpose The aim of the study is to develop and apply a continuous improvement (CI) framework by introducing environmental considerations into Six Sigma DMAIC (define–measure–analyze–improve–control) cycle for identification, evaluation implementation promising opportunities enhancing sustainability process-based industries. Design/methodology/approach Action research approach within design single case was used illustrating application proposed improving operational performance in...
Purpose This purpose of the study is to investigate enablers building agility capabilities in healthcare organisations developing countries. The key research questions are: (1) What are for agility? (2) Is there an interdependence among (3) driving and dependence power enabling factors Design/methodology/approach organisational were identified from extant literature. Perceptual responses pair-wise comparison collected 17 clinical non-clinical professionals working Indian hospitals through...
Widespread academic dishonesty among higher education (HE) students has been a concern for institutes (HEIs). Ethics literature reports that unintentional plagiarism is more prevalent HE and the root cause is, limited or no awareness of nuances ethics concerning resulting in poor ethical judgments. This study attempts to examine what students' reasoning how HEIs' efforts impact judgments which ultimately shape their behavior. The also explored whether individual-level factors such as...