Alexander Serenko

ORCID: 0000-0003-4881-2932
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About
Contact & Profiles
Research Areas
  • Knowledge Management and Sharing
  • Technology Adoption and User Behaviour
  • Intellectual Capital and Performance Analysis
  • Digital Marketing and Social Media
  • Customer Service Quality and Loyalty
  • Innovation and Knowledge Management
  • scientometrics and bibliometrics research
  • Big Data and Business Intelligence
  • Library Science and Information Literacy
  • Impact of Technology on Adolescents
  • Information Systems Theories and Implementation
  • Job Satisfaction and Organizational Behavior
  • ICT Impact and Policies
  • Online and Blended Learning
  • Personal Information Management and User Behavior
  • Web and Library Services
  • Cyberloafing and Workplace Behavior
  • Information Technology Governance and Strategy
  • Social Media and Politics
  • AI-based Problem Solving and Planning
  • Manufacturing Process and Optimization
  • Work-Family Balance Challenges
  • Consumer Retail Behavior Studies
  • Management and Marketing Education
  • Digital Platforms and Economics

University of Ontario Institute of Technology
2019-2025

University of Toronto
2018-2024

First Technical University
2019-2024

Institute of Computational Mathematics and Mathematical Geophysics
2018-2020

Sakarya University
2020

University of New Brunswick
2020

Nelson Mandela University
2019

University of Cape Town
2019

University of Johannesburg
2019

University of North Carolina at Greensboro
2019

10.1057/ejis.2012.1 article EN European Journal of Information Systems 2012-02-07

Technology addiction is a relatively new mental condition that has not yet been well integrated into mainstream MIS models. This study bridges this gap and incorporates technology use processes in the context of online auctions. It examines how user cognition ultimately usage intentions toward an information are distorted by to technology. The findings from two empirical studies 132 223 eBay users, using three different operationalizations addiction, indicate level auction distorts way IT...

10.2307/41409972 article EN MIS Quarterly 2011-01-01

Purpose This paper aims to explore antecedents and consequences of intra-organizational knowledge hiding. Design/methodology/approach A model was developed tested with data collected from 691 workers 15 North American credit unions. Findings Knowledge hiding sharing belong unique yet possibly overlapping constructs. Individual employees believe that they engage in a lesser degree than their co-workers. The availability management systems policies has no impact on existence positive...

10.1108/jkm-05-2016-0203 article EN Journal of Knowledge Management 2016-10-10

Purpose The overall purpose of this study was to develop an understanding the mediating effect organizational reputation on service recommendation and customer loyalty. Design/methodology/approach Four models were developed that variations American Customer Satisfaction Model (ACSM). These then tested by using Partial Least Squares (PLS) procedure a data collected from survey yielded 8,098 respondents. Findings It found satisfaction enhances in environment. also discovered partially mediates...

10.1108/00251740710828681 article EN Management Decision 2007-10-23

Abstract Purpose – The purpose of this study is to conduct a scientometric analysis the body literature contained in 11 major knowledge management and intellectual capital (KM/IC) peer‐reviewed journals. Design/methodology/approach A total 2,175 articles published KM/IC journals were carefully reviewed subjected data techniques. Findings number research questions pertaining country, institutional individual productivity, co‐operation patterns, publication frequency, favourite inquiry methods...

10.1108/13673271011015534 article EN Journal of Knowledge Management 2010-02-20

Purpose The purpose of this Real Impact Viewpoint Article is to analyze the phenomenon Great Resignation from knowledge management perspective. Design/methodology/approach It applies knowledge-based view firm notion Resignation, reviews extant literature and relies on secondary data. Findings has created numerous knowledge-related impacts individual, organizational national levels. On individual level, because an accelerating adoption freelancing, future may witness expansion category worker...

10.1108/jkm-12-2021-0920 article EN Journal of Knowledge Management 2022-06-13

Purpose The purpose of this Real Impact Viewpoint Article is to analyze the quiet quitting phenomenon from human capital management perspective. Design/methodology/approach methods comprise analysis 672 TikTok comments, use secondary data and literature review. Findings Quiet a mindset in which employees deliberately limit work activities their job description, meet yet not exceed preestablished expectations, never volunteer for additional tasks do all merely maintain current employment...

10.1108/jkm-10-2022-0792 article EN Journal of Knowledge Management 2023-04-06

Abstract The objective of this study is to conduct a meta‐review analysis the knowledge management and intellectual capital literatures by investigating research productivity conducting citation individuals, institutions, countries. meta‐analysis focuses on three leading peer‐reviewed, refereed journals in area: Journal Intellectual Capital , Knowledge Management Process . Results indicate that exploding there are several authors foundation publications referenced regularly. Copyright © 2004...

10.1002/kpm.203 article EN Knowledge and Process Management 2004-07-01

Purpose The purpose of this paper is to develop a global ranking knowledge management and intellectual capital academic journals. Design/methodology/approach An online questionnaire was completed by 233 active researchers from 41 countries. Two different approaches: journal rank‐order scoring method were utilized produced similar results. Findings It found that the top five journals in field are: Journal Knowledge Management, Intellectual Capital, Management Research Practice, International...

10.1108/13673270910931125 article EN Journal of Knowledge Management 2009-02-14

Purpose The purpose of this study is to update a global ranking knowledge management and intellectual capital (KM/IC) academic journals. Design/methodology/approach Two different approaches were utilized: survey 379 active KM/IC researchers; the journal citation impact method. Scores produced by application these methods combined develop final ranking. Findings Twenty‐five KM/IC‐centric journals identified ranked. top six are: Journal Knowledge Management, Intellectual Capital, Learning...

10.1108/13673271311315231 article EN Journal of Knowledge Management 2013-03-20

Purpose – The purpose of this study is to conduct a meta-analysis prior scientometric research the knowledge management (KM) field. Design/methodology/approach A total 108 studies KM discipline were subjected techniques. Findings overall volume works has been growing, reaching up ten publications per year by 2012, but their key findings are somewhat inconsistent. Most published in non-KM-centric journals. deep historical roots. It suffers from high degree over-differentiation and represented...

10.1108/jkm-05-2013-0166 article EN Journal of Knowledge Management 2013-09-09

Purpose This paper seeks to present a theory clarifying the negative relationship between organizational unit size and knowledge flows referred as Gita's Rule. Design/methodology/approach draws from literature develops grounded theory. Various applications propositions are suggested through this theoretical lens. Findings It is that, of an increases, effectiveness internal dramatically diminishes degree intra‐organizational sharing decreases. Research limitations/implications proposed that...

10.1108/14691930710830783 article EN Journal of Intellectual Capital 2007-10-23

Abstract In recent years, there has been a growing pressure on business schools to make their research more useful practitioners. Consequently, the AASCB International dedicated an entire report subject. order assess relevance of knowledge management/intellectual capital (KM/IC) research, 12 semi‐structured interviews were undertaken with KM/IC professionals. Based findings, framework was constructed and eight implications suggested. Overall, this study is first documented attempt...

10.1002/kpm.314 article EN Knowledge and Process Management 2008-10-01

Purpose Causal models have been used in recent intellectual capital research studies to better understand the various outcomes of antecedent configurations intangible asset components. These conducted industry sectors including insurance, healthcare, banks, and others. The purpose this study is replicate extend prior results within a new financial services sub‐sector. Design/methodology/approach A survey instrument based on was administered 396 employees from ten credit unions across Canada....

10.1108/14691930910922897 article EN Journal of Intellectual Capital 2009-01-16

Abstract Purpose The purpose of this paper is to: investigate the current state intellectual capital (IC) as an academic discipline, and explore impact IC on practice. Design/methodology/approach most influential articles published in Journal Intellectual Capital were identified. Analysis their cited citing works was done. Findings discipline: first, successfully disseminates its knowledge beyond English-language world but ignores research languages other than English; second, has higher...

10.1108/jic-11-2012-0099 article EN Journal of Intellectual Capital 2013-10-08

Purpose – The purpose of this study is to develop a list citation classics published in knowledge management (KM) journals and analyze the key attributes characteristics selected articles understand development KM discipline. Design/methodology/approach This identifies 100 from seven KM-centric based on their impact reported by Google Scholar analyzes attributes. Findings discipline at pre-science stage because influence normative studies espousing practice. However, progressing toward...

10.1108/jkm-06-2014-0220 article EN Journal of Knowledge Management 2015-04-07

Abstract Purpose – The purpose of this paper is to develop a ranking knowledge management and intellectual capital academic journals. Design/methodology/approach A revealed preference, also referred as citation impact, method was utilized. Citation data were obtained from Google Scholar by using Harzing's Publish or Perish tool. h‐index the g‐index employed list. preference compared stated approach, an expert survey. comprehensive journal based on combination both approaches presented....

10.1108/13673270910931134 article EN Journal of Knowledge Management 2009-02-14

Studying the prevalence of mobile email addiction and associated possible implications for organizations.

10.1145/1735223.1735237 article EN Communications of the ACM 2010-04-27

Purpose The purpose of this paper is to suggest and empirically test a model that explains employee capabilities from the knowledge‐based perspective. In model, human capital management practices are employed as moderator variable. Design/methodology/approach A valid research instrument was utilized conduct survey 14,769 current employees major North American financial services institution. tested by using partial least squares (PLS) structural equation modeling technique. thorough analysis...

10.1108/13673270710752090 article EN Journal of Knowledge Management 2007-06-05

This study investigates the merits of employing active learning strategies in delivery information literacy instruction (ILI). Traditional approaches to teaching skills – where students are passive recipients

10.3233/efi-2012-0924 article EN Education for Information 2012-09-25

Purpose The purpose of this paper is two‐fold: to explore the intellectual core knowledge management (KM) academic discipline in order test whether it exhibits signs a reference discipline; and analyze theoretical practical impact discipline. Design/methodology/approach most influential articles published Journal Knowledge Management were selected their cited citing works scientometrically analysed. Findings KM discipline: builds its primarily upon research reports English language;...

10.1108/13673271311300840 article EN Journal of Knowledge Management 2013-02-11
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