- Sentiment Analysis and Opinion Mining
- Text and Document Classification Technologies
- Advanced Text Analysis Techniques
- Stock Market Forecasting Methods
Queen Mary University of London
2024
Sentiment analysis (SA) is a subfield of artificial intelligence that entails natural language processing. This has become increasingly significant because it discerns the emotional tone reviews, categorising them as positive, neutral, or negative. In highly competitive coffee industry, understanding customer sentiment and perception paramount for businesses seeking to optimise their product offerings. Traditional methods market often fall short capturing nuanced views consumers,...
Sentiment Analysis (SA) employing Natural Language Processing (NLP) is pivotal in determining the positivity and negativity of customer feedback.Although significant research SA focused on English texts, there a growing demand for other widely spoken languages, such as Arabic.This predominantly due to global reach social media which enables users express opinions products any language and, turn, necessitates thorough understanding customers' perceptions new based conversations.However,...