Abstract Mass customization is a paradox‐breaking manufacturing reality that combines the unique products of craft with cost‐efficient methods mass production. Although this phenomenon known to exist in practice, academic research has not adequately investigated new form competition. In research, we develop configurational model for classifying customizers based on customer involvement design and product modularity. We validate typology through an empirical analysis classification 126...

Abstract Considering manufacturing strategy in its larger strategic context has been thematic conceptual literature operations but relatively neglected empirical studies, thus leaving predominant models of largely untested. This research develops a model from the and tests using data sample manufacturers three industries United States. contributes to four ways. First, it supports empirically that is literature. Second, demonstrates linkages businesses are clearer among good performers than...

Abstract Consideration of the task environment, those forces which are out short‐run control management, has been relatively neglected in operations strategy research. The neglect environmental factors research is surprising when one considers that fit between environment and organizational capabilities resources a central tenet major stretegic management paradigms. We use path analytic framework to study effects on selection performance (self‐reported change profits) for sample Singapore...

This article compares courses in two web-based MBA programs on student perceptions of learning and satisfaction. The primary difference between the is that one conducts entirely on-line while other primarily combined with or on-site class meetings. results study showed larger sizes were negatively associated course satisfaction perceived flexibility delivery medium was significantly also indicate more experienced students satisfied their medium. These findings have significant implications...

Mass customization presents a paradox to traditional manufacturing practices. Historically, companies chose produce either customized, crafted products or mass‐produced, standardized products. Thus, mass by combining and production, offering unique in low cost, high volume production environment. If is truly combination of craft manufacturer, how does manufacturer become customizer? Are the key principles rooted customized product knowledge techniques? Does path impact financial...

This research examines computer-supported collaborative learning. Master’s of business administration (MBA) students in an online program were surveyed to examine the extent which orientation toward teamwork and development group cohesiveness affect overall student learning that results specifically from team interactions (team-source learning). The indicate both predict learning, with mediating relationship between Teamwork appear be equally important predictors team-source implications...

Purpose Serving the public sector, emergency response organizations operate in uncertain environments. This study aims to understand impact of effective coordination and collaboration volunteers career responders on time performance considering complexity their task environments measured as population density. The operations strategy models designed for manufacturing services private sector provide overarching theoretical insights explore role organizational design characterized by mix...

Mass customisation (MC) is considered to be an important competitive tool increase the performance of manufacturers. Due importance MC as part manufacturing process, there increasing amount research devoted exploring nature and how effectively implement processes. Based on theory complementary assets, this study investigates relationships between different practices effects these firm's financial performance. In study, simultaneous equation modelling hierarchical regression analysis are...

Mass customization typologies based on modularity and customer involvement can be used to identify classify mass customizers. This classification determines the initial choice of process design competitive capabilities manufacturing plant. However, impact details production system have not been adequately addressed. paper takes a tactical look at implementation by exploring effects planning, channel materials management practices plants producing customized products. study uses data gathered...

Purpose – Prior research has argued that business practices within English football clubs are amateurish and outdated due to the comparatively small size of restrictive nature cartel-like industry they compete in. But is this true for large EPL (i.e. those with high market valuation number employees)? Do these have ability pursue alternative strategies, if so, do their organizational structures, cultures, behavioral norms support strategic directions chosen pursue? The paper aims discuss...

Public institutions, such as emergency services, face unique operational challenges because they do not have a clear profit motive, operate in political system opposed to market system, and fragmented authority structure. This study applies traditional operations service strategy theory the not-for-profit, public sector context. Synthesizing research from these theoretical domains, contingency framework is developed determine effect of environmental uncertainty strategic choices on...

This paper reports on one of the first multi-institution studies web-based graduate business education courses. The study examines and compares two on-line MBA programs with respect to course instructor characteristics student perceptions learning satisfaction. primary difference between is that program conducts their courses entirely while other primarily blended typically or on-site class meetings. results showed perceived flexibility delivery medium prior experience were strongly...

Researchers illustrate many theoretical concepts of mass customisation with case examples. Although examples provide interesting stories, these have not been thoroughly tested and limited generalisability. Few studies broader rigorous tests concepts. This study addresses from a perspective using 126 customising companies to test the tactical requirements strategy. paper focuses on competitive capabilities quality flexibility, links workforce management practices customisers financial...

This paper provides substantive understanding of how routine emergency service performance is affected by diversion resources to a disaster occurring concurrently in surrounding area. Based on operations strategy models, this study identifies crucial infrastructural and integration components necessary develop dynamic capabilities for the primary responsibility responding effectively emergencies during disaster. A database from local fire district used explore impact wildfire operational...