Food is essential to our survival, yet the and Agriculture Organization of United Nations (FAO) estimates that about 820 million people were undernourished in 2018. In this context, food waste generation a particularly salient issue. Wasting means missing opportunities feed growing world population consuming scarce resources, such as land, water energy used production, processing, distribution consumption food. Firms HORECA (hospitality, restaurant catering) represent considerable share...

Purpose The purpose of this paper is to develop and illustrate a comprehensive framework for how hospitality firms can overcome the broad vs narrow dilemma in sustainable management. authors break down United Nations development goals (SDGs) into actionable context-specific subsets select individual sustainability initiatives with maximum impact. Design/methodology/approach focuses on innovation management issue-focused stakeholder perspective. theoretical selection impactful industry. In...

Foodservice businesses influence the sustainability of their natural environment by producing significant amounts waste. Yet, research has, thus far, been dominated studies that limit scope to food waste alone. Few have taken a broader look at sustainable initiatives, including innovative processing techniques, with view constructing management indicators for foodservices. This study combines innovation practices related resource management, prevention, and disposal stakeholder involvement...

This article explores knowledge search strategies of technology-based small firms (TBSFs) and the role that informal proximate relationships play in development networks, through which exchange occurs. Drawing on interfirm relationship social network theory, we contend TBSFs participate networks to technology, market managerial knowledge, extent these configurations facilitate acquisition external critical for their learning processes by TBSFs. Results indicate a firm’s engagement various...

The magnitude of food waste is currently a matter public concern, particularly in the service sector. This research seeks to examine influence employee training policies on and its management, with focus restaurant practices. A total 300 questionnaires were collected from managers owners three coastal cities Ecuador, CHAID segmentation algorithm was applied categorize restaurants based their investments training. Differences sustainable practices among these segments then compared. Three...

This article examines the long‐term strategic adaptation activities top service firms use to respond economic crisis. Based on a longitudinal dataset of 97 leading European firms, it empirically conceptualizes three clusters or types organizational response overcome financial strain experienced during 2008–2011, tests survivability their orientation and assesses relationship with performance crisis (2008–2011) in post‐crisis period (2014–2016). Leading E.U. that attempt maximize by...

Accommodation businesses are increasingly dependent on a limited number of reservation platforms. A significant feature these platforms is guest evaluations, which transformed into ratings and rankings. As the positioning business in comparison to competitors determines customer demand, accommodation managers have considerable interest maintaining or improving their online reputation. One response may be engage manipulation strategies. This paper presents results survey including 270 hotel...

Purpose Co-creation as a collaborative process between organizations and customers generates unique value for both internal external stakeholders the company. Research generally examines portrays customer-company co-creation balanced harmonious relationship. However, successful strategy involves understanding shared interests of parties resolving tensions to avoid co-destruction. This study aims draw on intersection organizational behavior marketing literature examine conflicting involved in...

Tipping is a social norm in many countries and has important functions as source of income, with significant welfare effects. can also represent form lost tax revenue, service workers restaurants may not declare all cash tips. These interrelationships remain generally insufficiently understood. This paper presents the results comparative survey resident tipping patterns Spain, France, Germany, Switzerland, Sweden, Norway, Netherlands. ANOVA ANCOVA analyses confirm variation norms between...

Keg wine technology that allows for more sustainable packaging and distribution of is an innovation launched in the otherwise conservative industry. Yet, study keg through lenses offering services daunted by challenges around sustainability service providers. Drawing on sustainability-oriented (SOSI) tool (Calabrese et al., 2018a, 2018b), this paper uses as a case forces drive or hinder adoption activities like foodservice. Data from owners general managers Swiss foodservices provides...

In the context of economic turmoil, firms in creative industries ( CIs ) must make fast decisions as to when break through with innovations. This paper discusses non‐technological, organizational innovation early‐adopters, first movers and early followers order overcome persistent decline, implication different strategies for success. The strategic principle pioneer's advantage rests on pre‐emption – premise that ‘the bird gets worm’ this often applies business model BMI ). ‘But second mouse...

In this article, we discuss how hospitality students can leverage new technology and HRM metrics from a combination of traditional format case study innovative data spreadsheets. We offer teaching that combines the strategic dimensions with practice-driven analysis anchored in HR analytics big mining. argue helps identify, develop, promote appropriate managerial skills among students.

For innovative SMEs, acquiring knowledge resources may serve as an important source to enhance their base of management practices. In line with the resource interaction approach, essential way do this is participate in informal interfirm networks. Yet, researchers have only given cursory attention exchange cooperative This study examines structural, relational, and motivational drivers that lead firms establish networks relationships find, exchange, combine resources. Following a mixed...

Research questions: Downward managerial knowledge flow is essential for teamwork to function, yet the capabilities that coaches utilize transmit their players remain understudied. Drawing on contingency theory and tacit–explicit distinction, paper explores how why are used in two different sport teams, organized with tall flat structures.Research methods: Case studies presented of Division I (National Collegiate Athletic Association, NCAA) teams a major university located northeastern USA,...

This teaching case addresses sustainable hospitality in Asia-Pacific, specifically practices to reduce food waste. Hospitality and foodservice firms often require a third party manage the introduction of practices. KITRO is Swiss start-up developing waste management systems. In this notional case, plans enter Asia-Pacific market expand their business. The offers opportunities address growing importance sustainability steps towards introducing Asia. can be used undergraduate postgraduate...

Scant research has examined the role of information and communication technologies (ICTs) for team learning across time. Drawing on theories learning, group development, technological affordances, we provide a multi-method case analysis emails interviews that explores how when occurs. We analyze 468 20 collected from in large Swedish insurance company over course 44-week project, start to completion. The reveals affordances email (asynchronicity, editability, persistence, replicability)...