Geographically distributed teams are increasingly prevalent in the workplace, and research on is ever more available. Despite this increased attention, we still know surprisingly little about how dynamics of differ from those their collocated counterparts existing models apply to new form work. For example, although it has been argued that as compared with have severe conflicts fester longer resist resolution, few comparative studies investigate such conflict both teams. In study, examine...

The bulk of our understanding teams is based on traditional in which all members are collocated and communicate face to face. However, geographically distributed teams, whose not must often via technology, growing prevalence. Studies from the field beginning suggest that operate differently experience different outcomes than teams. For example, empirical studies high levels conflict. These offer rich valuable descriptions this conflict, but they do systematically identify mechanisms by...

Educational and national diversity are proposed to influence work teams' information use differently, with educational mainly enhancing invoking social categorization, thus hindering use. As expected, increasing positively influenced the range depth of for all except most diverse teams we studied, but negatively integration. In contrast our expectations, had curvilinear relationships range, depth, integration Both types provided information-processing benefits that outweighed limitations...

editorial Open AccessRobots in the Wild: A Time for More Robust Theories of Human-Robot Interaction Share on Authors: Malte Jung Cornell University, USA, Ithaca, NY NYView Profile , Pamela Hinds Stanford Stanford, CA, USA USAView Authors Info & Affiliations ACM Transactions InteractionVolume 7Issue 1May 2018 Article No.: 2pp 1–5https://doi.org/10.1145/3208975Published:21 May 36citation1,797DownloadsMetricsTotal Citations36Total Downloads1,797Last 12 Months784Last 6 weeks86 Get Citation...

Technologies are changing at a rapid pace and in unpredictable ways. The scale of their impact is also far-reaching. such as artificial intelligence, data analytics, robotics, digital platforms, social media, blockchain, 3-D printing affect many parts the organization simultaneously, enabling new interdependencies within between units with actors that organizations have typically considered to be outside boundaries. Consequently, today’s emerging technologies potential fundamentally shape...

Though geographically distributed teams are rapidly increasing in prevalence, empirical research examining the effect of distance on group process has not kept pace. In a study 24 product development located within five companies, we attempt to bridge gap between and practice by comparing amount affective task conflict reported collocated versus teams. We further examine how is impacted shared team identity, cultural heterogeneity, reliance technology for communication. As hypothesized,...

Recent popular and theoretical literature emphasizes the significance of communication technology for collaboration information sharing across organizational boundaries. We hypothesize that due to collaborative nature their work way they are organized in groups, technical employees, as compared with administrative will communicate laterally, use telephone email this purpose. studied employees seven departments a large telecommunications firm. From logs over two days, we examined vertical...

Experts are often called on to predict the performance of novices, but cognitive heuristics may interfere with experts' ability capitalize their superior knowledge hi predicting novice task performance. In Study 1, experts, intermediate users, and novices predicted time it would take complete a complex task. 2, expertise was experimentally manipulated. both studies, those more were worse predictors times resistant debiasing techniques intended reduce underestimation. Findings from these...

Although experts should be well positioned to convey their superior knowledge and skill novices, the organization of that knowledge, particularly its level abstraction, may make it difficult for them do so. Using an electronic circuit-wiring task, authors found as compared with beginners used more abstract advanced statements fewer concrete when providing task instructions novices. In a 2nd study, beginner-instructed novices performed better than expert-instructed reported problems...

As autonomous robots collaborate with people on tasks, the questions "who deserves credit?" and is to blame?" are no longer simple. Based insights from an observational study of a delivery robot in hospital, this paper deals how robotic autonomy transparency affect attribution credit blame. In study, we conducted 2times2 experiment test effects attributions. We found that when more autonomous, attribute blame less toward themselves other participants. When explains its behavior (e.g....

In a two-year study of collaborative human-robot system, researchers observed science team in Pittsburgh and robot Chile. The system was part project intended to inform planetary exploration while studying terrestrial desert. Over two years, autonomy increased such that the could execute sequences commands and, under certain circumstances, make autonomous decisions about instrument deployment data collection. Analysis observational artifact addressed impact increasing levels on how users...

Scholars have recently argued for flatter, organic organizational structures that enable workers to deal more effectively with dynamic and uncertain environments. In a correlational study of 33 R&D teams, we find although this network form is associated smooth coordination in collocated the opposite true geographically distributed teams. fact, an informal hierarchical structure was These results add scant literature on networks teams provide insight into important differences

Collaboration across national boundaries has become increasingly prevalent over the last decade, yet management literature remains remarkably unhelpful in answering questions about what happens when people nations and cultures work closely together. We review that reports empirical studies of global conclude few these studies, despite their explicit focus on globally distributed work, meaningfully examine intercultural aspects collaborations. assume an lens to understand gets lost by not...

We explore whether robots can positively influence conflict dynamics by repairing interpersonal violations that occur during a team-based problem-solving task. In 2 (negative trigger: task- directed vs. personal attack) x (repair: yes no) between- subjects experiment (N = 57 teams, 114 participants), we studied the effect of robot intervention on affect, perceptions conflict, team members' contributions, and performance Specifically, either intervened task-directed or attack confederate did...

Objectives. To explore current practices and decision making regarding antimicrobial prescribing among emergency department (ED) clinical providers. Methods We conducted a survey of ED providers recruited from 8 sites in 3 cities. Using purposeful sampling, we then 21 for in-depth interviews. Additionally, observed 10 patient-provider interactions at one the sites. SAS 9.3 was used descriptive predictive statistics. Interviews were audio recorded, transcribed, analyzed using thematic,...

This research examines the process through which globally distributed work teams attempt to adapt cross-cultural differences while being constrained by local contexts in they are embedded. We conducted an in-depth field study of nine software development that included 132 ethnographic initial interviews, periods team observation, 19 follow-up and meetings. Inductive analysis data led us develop embedded model cultural adaptation global describe we observed as attempted cope with important...