A5039768316- Digital Marketing and Social Media
- Diverse Aspects of Tourism Research
- Consumer Behavior in Brand Consumption and Identification
- Customer Service Quality and Loyalty
- Consumer Retail Behavior Studies
- Big Data and Business Intelligence
- Sport and Mega-Event Impacts
- Religious Tourism and Spaces
- Sharing Economy and Platforms
- Technology Adoption and User Behaviour
- Tourism, Volunteerism, and Development
- Blockchain Technology Applications and Security
- Energy and Environment Impacts
- Cruise Tourism Development and Management
- Environmental Impact and Sustainability
- AI in Service Interactions
- Environmental Sustainability in Business
- Marketing and Advertising Strategies
- Service and Product Innovation
- E-commerce and Technology Innovations
- Organizational and Employee Performance
- Recreation, Leisure, Wilderness Management
- Halal products and consumer behavior
- Photovoltaic Systems and Sustainability
- Integrated Energy Systems Optimization
University of Bristol
2017-2024
Cabot (United States)
2013-2021
Tainan University of Technology
2021
University of Macedonia
2012-2018
Middlesex University
2018
Zayed University
2018
University of Wolverhampton
2014-2017
National Technical University of Athens
2013
Aristotle University of Thessaloniki
2004
Retailing is witnessing a transformation due to rapid technological developments. Retailers are using smart technologies improve consumer shopping experiences and stay competitive. The biggest future challenge for marketing consequently retailing seems be generation Z, since members of this seem behave differently as consumers more focused on innovation. aim paper explore Generation Z consumers' current perceptions, expectations recommendations in terms their interactions contexts. To do so,...
Purpose This paper aims to investigate customers’ perceptions of the service quality facets Airbnb accommodation using social exchange theory as a suitable conceptual framework explain aspects interactivity between guests and hosts.
Purpose Dynamic, volatile, and time-sensitive industries, such as tourism, travel hospitality require agility market intelligence to create value achieve competitive advantage. The aim of the current study is examine influence big data (BD) on performance service organizations probe for a deeper understanding implementing BD, based available technologies. Design/methodology/approach An ethnographic was conducted following an abductive approach. A primary qualitative research scheme used with...
Generative AI technology is evoking both excitement and fear about its potential impact across a host of industries including advertising where it expected to have significant disruptive effect. This article utilizes the paradox lens explore implications text-to-text generative in form ChatGPT for industry. Drawing on 48 interviews with professionals, we identify three operational paradoxes which are associated conducting research, creativity, efficiency, one psychological related work...
Abstract This paper investigates service quality, customer satisfaction, and loyalty in Airbnb accommodation. A self‐administered questionnaire was distributed to a nonprobability sample of 202 international tourists Phuket, Thailand, which is one the top tourist destinations worldwide. The results verify that positive relationship among exists satisfaction partially mediates between quality loyalty. Furthermore, suggests key steps managers could take enhance experience way would benefit...
The increasing amount of user-generated content spread via social networking services such as reviews, comments, and past experiences, has made a great deal information available. Tourists can access this to support their decision making process. This is freely accessible online generates so-called “open data”. While many studies have investigated the effect reviews on tourists' decisions, none directly extent which open data analyses might predict response certain destination. To end, our...
Abstract Past literature argued that the purchase of luxury goods is driven by people's motivation to conform or fit into our economic and social system. In this study, authors focus on a new aspect consumption, is, renting instead purchasing goods, backed emerging opportunities sharing economy platforms. Drawing upon analysis spontaneous consumers' online communications (in form tweets), study aims investigate motivations engage with garment within collaborative consumption context. To end,...
Abstract This study draws upon Behavioral Reasoning Theory and the Technology Acceptance Model to investigate consumer engagement with AI‐powered voice assistants. The creates a theoretical model examine effects of reasons for against using research exemplifies attitudes towards assistants willingness provide personal information as key constructs. current tests data from 491 assistant users via mTurk, we utilize multimethod analysis scheme including partial least squares technique fuzzy set...
Purpose The purpose of this study synthesises the body research revolving around blockchain technology (BCT) whilst drawing on technology-organization-environment framework, resource-based theory and constraints, to conceptualize capabilities (enablers) constraints (barriers) BCT in hospitality tourism (H&T) industry. Design/methodology/approach A systematic literature review hotel industry has been achieved through two databases, i.e. Scopus Web Science. From 544 articles selected...
Although there are a wealth of publications about sustainability in tourism destination management literature, the concept has only recently started coming under examination within area hospitality management. This article's main focus is on capturing perceptions and practices hotel respect to three-dimensional sustainability. A literature-based self-administered questionnaire was used 423 hotels participated study. Logistic regression employed order examine four research hypotheses extract...
Literature in tourism marketing has focused on understanding tourists’ revisit patterns, mostly through its proxies (i.e., destination loyalty, past visitation, intention to revisit). Interestingly, however, consensus not been reached yet, regarding only the distinctiveness of these but also their interrelationships. This study hypothesizes impact along with holistic image and subjective norms, directly, via expecting place attachment serve as key moderator. Additionally, since research...
In light of recently increased e-commerce, also a result the COVID-19 pandemic, this study examines how additive manufacturing (AM) can contribute to e-commerce supply chain network resilience, profitability and competitiveness. With recent competitive challenges, companies aim decrease cost performance metrics increase responsiveness. work, we establish utilisation policies for AM in so that simultaneously improve their total response time metrics. We propose three different policies, i.e....
This study aims to explore the effect of tourists' mindfulness on perceived value travel experience (PVTE) through destination images (cognitive, affective, and conative) tourist experiences. Data (n = 370) were gathered using a self-administered structured questionnaire distributed travellers departing from Lisbon International airport towards Spain in July 2017. The results show important role shaping all dimensions image. Tourist acts as mediator between PVTE. However, authenticity does...