A5070641886- Quality and Supply Management
- Quality and Management Systems
- Customer Service Quality and Loyalty
- Business Process Modeling and Analysis
- Operations Management Techniques
- Accounting and Organizational Management
- Business Strategy and Innovation
- Digital Transformation in Industry
Universidade Portucalense
2022-2023
Institute for Systems and Technologies of Information, Control and Communication
2022
University of Minho
2022
Iscte – Instituto Universitário de Lisboa
2015-2020
Grounded theory is an inductive research methodology aiming at the construction of new concepts or theories able to explain emerging phenomena. The objective this paper provide insights on usage grounded in management research. We showcase how can bring light development modes Portuguese small and medium-sized enterprises (SME) specific reality footwear industry, where a changing unpredictable environment threatens constant loss competitive advantage. An interpretive–epistemological...
Applying lean approaches in office areas can lead to performance improvements and other benefits as achieved traditional manufacturing environments. The intangibility of operations may appear a major difficulty for implementations but fact the achievable are important ones This paper reports successful case implementation public sector organization giving emphasis its improvements. Lead times were greatly reduced most processes well achieving good productivity. Starting with process mapping...
Continuous Improvement (CI) is a principle being adopted in many organizations around the world. It present relevant excellence models such as Toyota Way, Shingo Model, and Lean Thinking. CI was implemented some years ago Public Company (Lipor) based Porto, dedicated to municipal waste treatment, but Covid-19 pandemic created important challenges. The forced adoption of new technologies associated with I4.0 required changes existing routines. This paper aims assess influence gender,...