A5082857973- AI in Service Interactions
- Child Development and Digital Technology
- Innovative Human-Technology Interaction
- Privacy, Security, and Data Protection
- Cybercrime and Law Enforcement Studies
- Crime Patterns and Interventions
- Autism Spectrum Disorder Research
University of Washington
2022-2023
Deceptive design patterns (known as dark patterns) are interface characteristics which modify users' choice architecture to gain attention, data, and money. have yet be documented in safety technologies despite evidence that designers of make decisions can powerfully influence user behavior. To address this gap, we conduct a case study the Citizen app, commercially available technology notifies users about local incidents. We bound our Atlanta triangulate interview data with an analysis...
Socioemotional competencies are fundamental for children's growth and success, prior work shows that in some instances, technology can support children acquiring these skills. Here, we examine whether learn to use a socioemotional strategy known as "self-talk" from conversational agent (CA). To investigate this question, designed built "Self-Talk with Superhero Zip," an interactive CA experience, deployed it one week ten family homes pairs of siblings between the ages five (N = 20). We found...
Social emotional skills are foundational competencies upon which children draw throughout their lives. This work investigates current, commercially available experiences for social learning (SEL) through conversational agents (CAs). Specifically, we reviewed 3,767 Skills in the "Kids" category of Alexa Marketplace and found 42 working with connections to SEL. We that most common scenarios these sought support were: active listening, wellbeing, conversation other people, politeness. The...