Purpose The purpose of this paper is to review key research contributions that may be useful for rethinking service innovation. Service innovation not a monolithic construct; therefore, the opportunities further are multidimensional and interdisciplinary. Design/methodology/approach A summary analysis extant literature identifies valuable fundamental methodological issues from various perspectives. proposed directions future entail where innovate, how what innovate in services. Findings...

Purpose – The research fields of service innovation and social have, until now, been largely disconnected. At the most basic level, a great many innovations are services, often public sector services with entrepreneurs organizing delivering innovations. As well as this overlap in focus research, scholars both address socio-economic concerns using multidisciplinary perspectives. purpose paper is to provide framework that can bridge two fields. Design/methodology/approach Inter-linkages...

Public value co-creation has become one of the most relevant topics in economic and social sciences recent years. However, literature on theme seems quite fragmented; we deem part explanation for why there not to be consensus definition nature processes could should sought by querying what underlying ontology human being, philosophical anthropology political philosophy underpin entire intellectual endeavour. We argue strand known as Personalism – developed intellectuals such Jacques...

Organizational innovations are often neglected in innovation theory. However, organizational change does have an impact on firm output, first directly and second, through its interrelationship with technical innovation. This article focuses the second aspect. By means of a multidimensional approach, results show that is particular relevance case small firms. New empirical evidence provided at European level: data taken from 18 countries CIS4. The suggest that, contrast large enterprises,...

This paper puts forward a framework for understanding the relationship between service industries and social innovation. These are two, previously disconnected research areas. The explores ways in which innovation services is increasingly becoming one of (in terms goals, means, roles multi-agent provision) how can be understood from perspective. A taxonomy proposed based on mix nature locus co-production. additionally theoretical services, where co-creation result an interaction competences...

This paper reviews and analyses the rationale for an innovation policy in services. It focuses on relevance of various categories market system failures, basis economic arguments some empirical evidence at EU level. Results show that failures affect service innovation, so there are no reasons supporting any discrimination actions against activities. Moreover, may be even more relevant field services than goods, although differences between should also taken into consideration.

The paper investigates the direction of knowledge flows and, more generally, pattern open innovation that is taking place within services across Europe. Using Eurostat Fourth Community Innovation Survey (CIS4) dataset, on 17 service sectors 18 countries, we find significant differences between leaders and followers. Key findings are a concentration radical to be found mainly in knowledge-intensive research development sectors; leading innovators all tend use intellectual property rights...

Financial technology-based firms (FinTech) are crucial to promoting new technologies and advances in innovations related the financial field, sustainable development, inclusion. This paper aims assess Sustainable Development Goals (SDGs) open innovation integrated within public discourse social media of FinTech firms, using machine-learning-based analysis (SMA). Accordingly, we tracked behavior 21 based on empirical material 32,716 posts Twitter. The outcomes showed dissimilar discourses...

This paper revisits the recent debate and evidence on productivity in services. Firstly, it discusses main works analysing developments impacts of services growth overall productivity. Secondly, new data is presented concerning Baumol's 'cost disease' evolution by service branches. Decomposition trends cycles also addressed to capture structural isolation. Results confirm continuing validity such disease at aggregate level a certain extent, but different subsectors show uneven patterns....

Foreword W.J. Baumol Introduction H.Kox& L.Rubalcaba PART I: BUSINESS SERVICES AND ECONOMIC GROWTH The Growth of European Business Services L.Rubalcaba& H.Kox and their Users I.Miles Productivity in D.Pilat Contribution to Economic II: INNOVATION SPILL-OVER FROM Impact use on Client Industries: Evidence from Input-Output Data P.Baker IT Industries F.Crespi Integration Diffusion KIS for Industry Performance J.A.Camacho& M.Rodriguez Innovation Services: Technological Adoption Multiple...

Purpose The purpose of this study is to identify the factors leading adoption social networking sites (SNS) by librarians entrepreneurial libraries provide support business community in their market research. Identification these will help design SNS way that led seamless diffusion university libraries, making them capable providing reliable and useful knowledge community. Design/methodology/approach To meet research objectives, based on technology model (TAM). survey was conducted with 50...

This paper conducts an exploration of services innovation specificities with respect to in goods. It focuses primarily on disparities between the innovative behaviours two economic sectors, and also tests explanatory elements behind business impacts Europe (twelve countries), using data collected third EU Community Innovation Survey (CIS3). Results confirm some specific behaviour processes these aggregated industries, although existent among heterogeneous sector are recognised. Moreover,...

Cities of Europe tend to be thought in hierarchical terms. Although interesting results have been achieved, it seems clear that there is no single hierarchy. The process European integration generating numerous changes different fields. One these the need for capitals and cities a certain size upscale their position from national continental. A system competing with one another attract activities facilities gain international influence formation. Fairs exhibitions are an example. paper...