A5041312521- AI in Service Interactions
- Online Learning and Analytics
- Educational Games and Gamification
- Innovative Human-Technology Interaction
- Virtual Reality Applications and Impacts
- Privacy, Security, and Data Protection
- Multimedia Communication and Technology
- Visual and Cognitive Learning Processes
- Mental Health via Writing
- Digital Mental Health Interventions
- Topic Modeling
- Online and Blended Learning
- Ethics and Social Impacts of AI
- Digital Marketing and Social Media
- Technology Adoption and User Behaviour
- Behavioral Health and Interventions
- Social Robot Interaction and HRI
University of Kassel
2021-2023
Abstract Conversational agents (CAs) have come a long way from their first appearance in the 1960s to today’s generative models. Continuous technological advancements such as statistical computing and large language models allow for an increasingly natural effortless interaction, well domain-agnostic deployment opportunities. Ultimately, this evolution begs multiple questions: How technical capabilities developed? is nature of work changed through humans’ interaction with conversational...
Zusammenfassung Digitales Lernen ist ein zentraler Bestandteil der heutigen Bildungslandschaft geworden. Insbesondere Lernvideos haben in den letzten Jahren deutlich an Popularität gewonnen und Plattformen wie YouTube sind heute fester von Lernprozessen. Bildungseinrichtungen diese Entwicklung erkannt ihre Lernsysteme integriert. Allerdings die oft nicht sehr ansprechend, weil es Gestaltungswissen mangelt, Interaktionen gamifizierte Elemente Motivation Lernerfolg steigern können. Dieser...
The use of learning videos has grown dramatically in the last decades. However, there is also increasing criticism against concerning harmful effects on process, such as a decrease motivation, engagement, and success. Although interactive can be helpful supporting students' design still challenging for instructional designers. To overcome these challenges, we follow Design Science Research (DSR) approach develop pattern-based process to support development videos. this end, engage multiple...
Today’s servitized and digitalized society has significant implications for the economic system as value creation increasingly shifts towards digital services. Organizations are relying of artificial intelligence, which enables them to operate with novel technological artifacts like conversational agents (CA). These human-like AI-driven open new possibilities channels service providers scale up their business even further create a or make processes more efficient. While we witness results...