A5102025693- Healthcare Education and Workforce Issues
- Customer Service Quality and Loyalty
- Education and Learning Interventions
- Sensory Analysis and Statistical Methods
- Agriculture, Soil, Plant Science
- Ecology and Conservation Studies
- Biochemical Analysis and Sensing Techniques
- Food Quality and Safety Studies
- Diverse Approaches in Healthcare and Education Studies
- Digital Marketing and Social Media
- Job Satisfaction and Organizational Behavior
- Consumer Behavior in Brand Consumption and Identification
- Hospitality and Tourism Education
- Consumer Retail Behavior Studies
- Plant Molecular Biology Research
- Korean Urban and Social Studies
- Diverse Aspects of Tourism Research
- Plant Reproductive Biology
- Sharing Economy and Platforms
- Career Development and Diversity
- Species Distribution and Climate Change
- Plant nutrient uptake and metabolism
- Multisensory perception and integration
- Service and Product Innovation
- Fermentation and Sensory Analysis
Catholic University of Korea
2022-2024
Michigan State University
2013-2023
Korea Food Research Institute
2020-2023
Zero to Three
2023
Purdue University West Lafayette
2022
National Assembly
2022
Ewha Womans University
2017-2020
Konyang University
2014-2019
Ewha Womans University Medical Center
2015
National Academy of Agricultural Science
2012-2013
Customer satisfaction has been a focus of researchers and marketers as an important antecedent customer loyalty. Some recent studies propose that delight possibly produces greater loyalty than satisfaction. Loyalty also become interest to multiphase concept well useful segmentation customers with accompanying targeted strategies. As one few empirical on satisfaction, delight, loyalty, the primary objectives this research is understand how influence framework including cognitive, affective,...
This study aimed to investigate the correlation between composition of volatile compounds, consumer acceptance, and drivers (dis)liking Protaetia brevitarsis larvae fermented using lactic acid bacteria yeast. Volatile compounds were analyzed HS-SPME-Arrow-GC-MS, a sensory evaluation was conducted with 72 consumers. A total 113 detected, principal component analysis indicated that samples could be divided into three groups. The calculated relative odor activity values (ROAV) revealed presence...
Arabidopsis thaliana homeobox 12 (ATHB12) is rapidly induced by ABA and water stress. A T-DNA insertion mutant of ATHB12 with a reduced level expression in stems had longer inflorescence sensitivity to during germination. high transcripts gibberellin 20-oxidase 1 (GA20ox1), key enzyme the synthesis gibberellins, was detected athb12 stems, while transgenic lines overexpressing (A12OX) GA20ox1 stems. Consistent these data, treatment wild-type plants resulted decreased whereas gave rise...
The need for better understanding of Generation Y (Gen Y) employees is becoming vital the success hospitality industry. This study designed to examine relationships employee voice, delight, satisfaction, loyalty, and turnover intent between Gen older within a business environment. Two hotels, independently owned operated in Midwest, were selected this study; survey data collected through self-administered paper survey. findings indicate that showed lower values loyalty than did their...
Fat replacers contribute to obesity prevention; however, they have limitations in fully replicating the texture and flavor of fat. This study aimed determine optimal combination fat that best mimic characteristics butter-based madeleines (control, CON) using a mixture design. Within 50% replacement range, maltodextrin (MD), whey protein isolate (WPI), medium-chain triglycerides (MCT) were incorporated single, binary, ternary combinations. Physicochemical properties, including pH, crust...
Abstract Nodules are formed on legume roots as a result of signaling between symbiotic partners and in response to the activities numerous genes. We cloned fragments differentially expressed genes spot-inoculated soybean (Glycine max) roots. Many induced clones were similar known related oxidative stress, such thioredoxin β-carotene hydroxylase. The deduced amino acid sequences full-length cDNAs for hydroxylase those other species. In situ RNA hybridization revealed that gene is pericycle...
Service innovation has become a critical organizational capability. It is crucial to understand not only what service innovations managers introduce, but also help improve customers' experiences. This study examines the initiatives undertake introduce new services and whether experiences for members. In this study, 300 incidents were reported by private club general managers/chief operating officers, 956 their members in clubs across United States. The findings have both theoretical...
Hair loss, a prevalent condition affecting individuals across various demographics, is associated with hormonal imbalances, oxidative stress, inflammation, and environmental factors. This study evaluated the anti-hair loss potential of water-soluble fraction Rhus semialata gall extract (WRGE) its primary component, Penta-O-Galloyl-β-D-Glucose (PGG), through both in vitro clinical studies. WRGE was obtained using standardized extraction process, PGG identified via HPLC-DAD HRESIMS/MS...
Purpose This study aims to examine the effects of employee voice (EV) and team-member exchange (TMX) on job satisfaction (EJS) affective commitment an organization among Gen Y employees hotel companies in USA China. Design/methodology/approach Using a Qualtrics panel, self-administered online survey was completed by Multiple-group structural equation modeling analysis examined relative moderating proposed framework. Findings The effect EV EJS greater China than USA. However, who experience...
Abstract This study identified economic, emotional, and relational value as outcomes of customer organizational citizenship behaviors (COCBs; Study 1: in‐depth interviews). 2 (filed survey) found that COCBs have the strongest impact on emotional compared with economic value. Economic, also lead to satisfaction. Specifically, findings supported asymmetrically influences satisfaction, whereas symmetrically positively influence 3 demonstrated through has a greater symmetrical satisfaction in...
Goal and objectives of the dissertation GoalThis study is to contribute development body knowledge customer satisfaction, delight, loyalty studies in context tourism hospitality industry.Additionally, this expected provide a deeper understanding for managers more effectively serve customers by better creation retention.
This study examines the relationship between internal marketing (employee delight and voice) employee behavior from a perspective. The response rate of completed 335 surveys was 45%. Structural equation modeling used in order to examine proposed model. Results indicate that practices are positively related job satisfaction, satisfaction negatively turnover intention, commitment customer service. Implications for industry future research offered.
Service innovation positions an organization to create and deliver anticipatory service that exceeds member expectations ultimately strengthens relationships. However, remains one of the most under-researched topics in hospitality. This study begins fill gap by exploring strategies factors drive private club industry. Drawing insights from approximately 700 critical incidents reported general managers/chief operating officers, we examined common assist clubs developing launching new services...
Purpose This study aims to develop and test an integrative model that examines the effects of customization perceived employee authenticity on customer delight, which in turn influences customers’ willingness recommend (WTR) pay a premium (WTPP) as outcomes hotel context. The moderating role online review valence this process is also examined. Design/methodology/approach adopts 2 (customization: low vs high) × (perceived authenticity: (online valence: negative positive) experimental design....
Eight hydroxylated stilbene derivatives including resveratrol, desoxyrhapontigenin and piceatannol as potential radical scavenger tyrosinase inhibitor are synthesized using optimized Wittig-Horner reaction for excellent trans-selectivity in good yields. Antioxidant activity was tested against ABTS inhibitory performed with L-tyrosine the substrate based on previous procedure some modification. In general, catecholic stilbenes showed stronger resorcinolic moiety activity. Synthetic which...
Purpose This study aims to examine the relationships among leader–member exchange (LMX), employee voice, team–member (TMX), job satisfaction and commitment customer service (ECCS) across USA Chinese cultures within hotel context. Design/methodology/approach An online survey was completed by employees ( n = 315) China 363). The data were analyzed using structural equation modeling. Findings findings of this imply that constructs between two nations are very similar, with a few significant...