Purpose Because of the COVID-19, digital transformation global hospitality and tourism speeds up. This paper aims to provide comprehensive frame for further research. Design/methodology/approach Through conducting a critical review impact current situation about application technology in travel, this study used qualitative approach present viewpoints. Findings research presents theoretical framework transformation, including possible directions, contexts methods. It highlights importance...

The rapid popularity of live streaming promotes the emergence a new business model known as commerce. Due to high interactivity and rich-sensory stimuli, easily leads consumers' impulse buying. However, knowledge on buying in commerce is considerably limited. Drawing social presence theory cognitive-affective framework, our study proposes theoretical framework with which examine how affects urge buy impulsively. In an online survey, 267 valid responses were obtained. Results indicate that...

ABSTRACT The IT‐enabled sharing economy has enabled the taxi to become an Internet product, forming a popular new phenomenon in people's daily lives and creating roles for employees. How drivers’ work engagement is influenced context of interesting area IS researchers explore. Although monetary rewards are important employees’ behavior performance, extant studies primarily emphasize crowding‐out crowding‐in effects financial incentives, rather than influencing mechanism. This article...

Purpose Metaverse is a virtual application spawned by digital technology that becoming increasingly relevant to our lives. However, for the opportunities created and challenges posed metaverse, its important elements future evolution trend remain largely unknown. Thus, this paper aims understand current status of metaverse research directions. Design/methodology/approach Based on analysis literature data both in English Chinese using Latent Dirichlet allocation (LDA) topic modeling...

Finance and insurance are being transformed by Artificial Intelligence (AI). Nevertheless, the consumer is not passive in this process there some inhibition to trust. This research models trust Fintech Insurtech. The two then compared evaluate if both similar. Multigroup Structural Equation Modelling used model equally valid for presented here shows that Insurtech formed (1) Individuals psychological disposition trust, (2) Sociological factors influencing (3) Trust either financial...

While short videos bring a lot of information and happiness to users, they also occupy users' time gradually change people's living habits. This paper studies the negative effects emotions users caused by using video platforms, as well intention continue platform when have emotions. Therefore, this study uses flow theory illusion control construct research hypothesis model preliminarily confirms six influencing factors, sequential mixed method conduct quantitative qualitative research. The...

As a typical application of fintech, the robo-advisor has increasingly gained attention over last decade. However, most research regarding focused on its development issues such as performance improvement and regulation, while limited paid to trust. This extends literature by investigating trust influencing mechanism robo-advisors mixed method approach. Specifically, we identified six salient factors qualitative interviews proposed model based transfer theory. was tested via survey 230...

Purpose The sale of NFTs and the interest in them has “exploded” recently. While there is a lot information on them, it not clear what final form they will take. There are several reasons to be uneasy, such as prevalence scams, but also for optimism confidence NFTs. First, solve problem how own digital assets. Additionally, some more reliable proven cryptoasset exchanges offering them. However, this innovation have difficulties reaching wider audience until clarity achieved two main issues....

Information technology-mediated interruptions have become widespread and ubiquitous in the workplace. However, our understanding of how these individuals' interruption processing mechanism impact performance, especially psychological is still limited. Leveraging Conservation Resources Theory, this study focused on two types IT-mediated information (congruent incongruent) examined moderating effects different process mechanisms relationship between overload. A multi-methods research design...

Ride-hailing platforms such as Didi, Uber, and Lyft have changed the travel industry. Promoting passengers' trust in platform customer citizenship behaviour (CCB) is both challenging important. This study employed a mixed-methods design, consisting of 21 interviews 351 online surveys, to develop examine trust-CCB model ride-hailing context. Our findings reveal that can foster by sending service-related signals (i.e., service quality structure assurance) firm-related signal reputation)....

Social networking services (SNS) providers around the world, and those localized SNS in particular, face imminent challenges of maintaining user base, sustaining active usage, achieving long-term viability. In order to understand users' continuance intention using SNS, a conceptual model is proposed, which adapted from expectation-confirmation theory IS integrates SNS-relevant constructs. The tested by survey dataset collected users major Chinese website. Findings show that directly...

The COVID-19 pandemic has posed a challenge to the development of global tourism. Metaverse tour, as an emerging travel pattern that combines metaverse characteristics, can bring positive implications for digital transformation However, there are few studies integrate time and space analyze public's intentions tour in-person calling comprehensive research framework. Based on coping theory, mixed-methods approach was proposed incorporate several constructs investigate factors influence public...