This study explores the influence of digital leadership (DL) on sustainable competitive advantage (SCA) in tourism and hospitality businesses, focusing green absorptive capability (GAC) eco-innovation (EI) as mediators. focused middle-line management travel agencies hotels Saudi Arabia. A total 323 valid responses were collected analyzed using WarpPLS 7.0, a PLS-SEM analysis tool. DL positively affected SCA, GAC, EI. In addition, SCA was impacted by GAC Furthermore, this found that EI...

This study attempts to examine the impact of electronic human resource management (E-HRM) systems on achieving a sustainable competitive advantage (SCA) in tourism and hospitality industry by incorporating innovation (SI) organizational agility (OA) as mediators. To survive, tourist organizations must embrace digital transformation using E-HRM practices such recruiting, online training, performance tools. Organizations may improve their HR departments’ efficiency, effectiveness, decision...

Purpose This study aims to explore how job performance (EJP) is affected by employees’ perception of organizational politics (POP). It also investigates the mediating roles workplace stress (WS) and counterproductive work behavior (CWB). Design/methodology/approach Data was gathered from employees working in category (A) travel agencies five-star hotels Egypt. A partial least squares structural equation modeling analysis conducted using 468 valid responses. Findings The findings indicate...

The tourism and hospitality industry is dynamic, so it demands agility to gain a competitive edge. This paper aims examine the effect of transactional leadership on organizational in industry. It also investigates roles trust ambidexterity as mediators by adopting resource-based view (RBV). study’s data are collected from full-time employees working category (A) travel agencies five-star hotels operating Egypt. PLS-SEM approach was used analyze 532 valid responses using WarpPLS 7.0. findings...

This study aimed to investigate three variables that may interact with internal branding (IB) in the hotel context: employee engagement (EE), workplace friendship (WF), and organizational citizenship behavior (OCB). adopted a survey methodology. 385 valid responses were collected from employees of 20 five-star chain hotels located Greater Cairo region Egypt. The data analyzed using PLS-SEM. results demonstrated there is significant relationship between OCB WF EE, addition OCB, IB. mediating...

This study examines how job engagement (JE) is affected by benevolent leadership (BL). also explores psychological safety (PS) and workplace friendship (WF) as mediators. Data were collected from employees working in Egypt’s five-star hotels category (A) travel agencies. There 320 valid responses that analyzed using PLS-SEM. The findings demonstrated there a positive relationship between engagement. relationships PS/WF. revealed PS/WF In addition, the mediate BL JE. research contributes to...

This study investigates the impact of green HRM (GHRM) on competitive advantage (GCA), examining mediating role eco-innovation and moderating psychological climate (GPC). The surveyed 472 fulltime employees in five-star hotels travel agencies, developing testing a five-hypothesis research model using PLS-SEM. Results revealed that GHRM positively impacts GCA eco-innovation. Eco-innovation GCA. In addition, GPC has positive influence relationship between Furthermore, significantly mediates

Abstract Global corporations face a significant challenge in addressing the lack of green innovation. Thus, this study develops conceptual model to unveil role leader competencies “smart technology, artificial intelligence, robotics, algorithms” (STARA) promoting employees' innovative behaviors. The strives analyze mediating effect crafting behavior on impact STARA behavior. Additionally, tests moderating roles awareness and employee promotion focus relationship between Data were collected...

This paper investigated the impact of intellectual capital (IC) on organisational resilience (OR) in tourism and hospitality businesses, examining mediating roles agility (OA) innovation. A study was conducted at five-star hotels category-A travel agencies operating Egypt. 323 responses gathered from middle-level management using survey methodology. Data analyzed PLS-SEM technique. Results revealed that IC positively affects OR, OA, In addition, OA innovation OR. Moreover, relationship...

This study examines how green perceived value (GPV) and attitude (GA) are affected by environmental corporate social responsibility (ECSR). It also investigates the mediating role of well-being (EWB) on relationship between ECSR GA GPV. A total 910 responses gathered from guests travel agencies 5-star hotels in Egypt were analyzed using PLS-SEM. The results showed positive relationships with GA, EWB, Positive EWB GPV existed. In addition, there was a research provides theoretical...

Purpose This study aimed to investigate the impact of leader STARA competence (LSC) – managing and implementing smart technologies, artificial intelligence, robotics algorithms– on green competitiveness (GC) in tourism hospitality sectors. It also investigated role employee creativity (EGC) as a mediator between LSC GC mediating human capital (GHC) relationship EGC GC. Design/methodology/approach The utilized PLS-SEM analyze 320 responses obtained from middle-level management at five-star...

The integration of AI in hotel enterprises presents both opportunities and challenges. While has the potential to automate tasks, increase efficiency, enhance guest experiences, it may also raise concerns that could negatively impact employees. This paper, grounded Job Demands-Resources Model Technology Acceptance Model, examines effect awareness on emotional exhaustion, with a focus moderating roles job crafting technological self-efficacy context enterprises. To test hypothesized model,...

This study examines the impact of workplace stressors on male hospitality workers’ intention to quit, focusing mediating role psychological distress and moderating flexibility. A cross-sectional survey was conducted among 334 full-time employees from five-star hotels in Egypt. Structural equation modeling applied analyze relationships between stressors, distress, Mediation moderation effects were tested through bootstrapping techniques. Workplace positively associated with quit....

Purpose Despite the extensive literature on abusive leadership's detrimental effects, this paper delves into complex interplay between leadership and two recent related variables. More specifically, sheds light impact of (AL) employee job engagement (JE), as mediated by perceived organizational politics (POP) presenteeism (PR).Design/methodology/approach: Study participants included 408 full-time employees working at five-star hotels in Egypt. The study evaluated responses using PLS-SEM...

This study examines how innovative work behavior (IWB) is affected by job insecurity (JI). The also explores knowledge-hiding (KHB) and team anti-citizenship (TAB) as mediators. Data were collected from employees working in Egypt’s five-star hotels category (A) travel agencies. There 457 valid responses they analyzed using PLS-SEM. findings demonstrated that there a negative relationship between employee behavior. positive relationships with revealed In addition, mediates the JI IWB....

Optimizing the interaction between individuals and their work environment has become increasingly relevant in enhancing employee well-being driving overall success of businesses. The goal this study is to provide information about how ergonomics affects job performance tourism hospitality industry. full-time staff employees Egypt’s category (A) travel agencies five-star hotels were source study’s data. partial least squares structural equation modeling (PLS-SEM) technique analysis was...

This study aims to explore how work disengagement (WD) is affected by employees’ perceptions of distributive injustice (DI). It also investigates the mediating roles workplace negative gossip (WNG) and organizational cynicism (OC). Responses were received from full-time employees category (A) travel agencies five-star hotels operating in Egypt. WarpPLS 7.0 was used run a PLS-SEM analysis on 656 valid responses. The results revealed that there positive relationship between perception level;...

Global environmental concerns necessitate a heightened focus on green practices by businesses to balance sustainability and profitability. Therefore, this study investigates the effects of ambidexterity (GA), organizational identity (GOI), internal marketing (GIM) sustainable competitive advantage (SCA) in travel agencies hotels. The PLS-SEM approach was used test proposed model study. In total, 317 valid responses were gathered from full-time middle- upper-management personnel category A...

This study explores green work engagement in response to the global demand for sustainability businesses and shift toward green-oriented agendas. Specifically, this aims examine how (GWE) is affected by artificial intelligence awareness (AIA) through job stress (JS) as a mediator. It also moderating roles of technological self-efficacy (TSE) AIA→JS relationship trust leadership (TIL) GWE→JS relationship. A PLS-SEM analysis was conducted on 392 valid replies from full-time employees five-star...

The aim of this study is to explore the effect digital leadership (DL) on creative performance (CP) by investigating mediating roles strategic agility (SA) and organizational learning culture (OLC) in tourism hospitality industry. analyzed 320 responses from middle-level management at five-star hotels category-A travel agencies Egypt using PLS-SEM technique WarpPLS statistical software 7.0. Findings reveal that positively affects performance, agility, culture. In addition, CP affected SA...

The global push for green initiatives is in line with advancements smart technology. Therefore, this study aims to investigate the impact of digital dynamic capability “organization's capacity swiftly utilize technologies innovation and adaptation” on competitiveness hotel tourism businesses, considering creativity as a mediator. Using statistical program WarpPLS 7.0, employed PLS-SEM examine 333 replies that were provided by middle-level managers five-star hotels category-A travel agencies...