Jagdish N. Sheth

ORCID: 0000-0002-1163-5760
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About
Contact & Profiles
Research Areas
  • Customer Service Quality and Loyalty
  • Consumer Behavior in Brand Consumption and Identification
  • Digital Marketing and Social Media
  • Marketing and Advertising Strategies
  • Consumer Retail Behavior Studies
  • Management and Marketing Education
  • Business Strategy and Innovation
  • Service and Product Innovation
  • Consumer Market Behavior and Pricing
  • Innovation and Socioeconomic Development
  • Global Trade and Competitiveness
  • Business Strategies and Innovation
  • Quality and Supply Management
  • Education Systems and Policy
  • Management, Economics, and Public Policy
  • Entrepreneurship Studies and Influences
  • Management and Organizational Studies
  • International Business and FDI
  • Leadership and Management in Organizations
  • Survey Methodology and Nonresponse
  • Indian Economic and Social Development
  • Big Data and Business Intelligence
  • Customer churn and segmentation
  • Outsourcing and Supply Chain Management
  • Innovation and Knowledge Management

Emory University
2015-2024

Lexmark (United States)
2019

Indian Institute of Management Ahmedabad
2019

University of Kentucky
2019

Emerald Group Publishing (United Kingdom)
2018-2019

University of Illinois Urbana-Champaign
1973-2018

Indian Institute of Management Calcutta
2018

Dayalbagh Educational Institute
2018

RMIT University
2018

Universidad Torcuato Di Tella
2018

10.1177/009207039502300405 article EN Journal of the Academy of Marketing Science 1995-09-01

10.1016/j.jbusres.2020.05.059 article EN Journal of Business Research 2020-06-04

Considers why customers resist innovations even though they are considered necessary and desirable. Identifies functional barriers such as usage, value, risk, psychological tradition image. Concludes that successful innovation lies not in bowing down to consumer resistance, but understanding the causes developing a marketing strategy attack them.

10.1108/eum0000000002542 article EN Journal of Consumer Marketing 1989-02-01

10.1007/s11747-010-0216-3 article EN Journal of the Academy of Marketing Science 2010-08-16

10.2307/2285414 article EN Journal of the American Statistical Association 1975-03-01

10.1016/0969-5931(95)00018-6 article EN International Business Review 1995-01-01

The core idea of this article is that five key characteristics—market heterogeneity, sociopolitical governance, chronic shortage resources, unbranded competition, and inadequate infrastructure—of emerging markets are radically different from the traditional industrialized capitalist society, they will require us to rethink assumptions marketing, such as market orientation, segmentation, differential advantage. To accommodate these characteristics, we must marketing perspective (e.g.,...

10.1509/jmkg.75.4.166 article EN Journal of Marketing 2011-06-15

10.1177/0092070300281006 article EN Journal of the Academy of Marketing Science 2000-01-01

Although industrial market research has generated large data banks on organizational buyers, very little from the existing seems helpful to management. What is needed before more collected a realistic conceptualization and understanding of process buying decisions. This article integrates knowledge into descriptive model aid in research.

10.1177/002224297303700408 article EN Journal of Marketing 1973-10-01

Resurgence of Interest in Marketing Theory. The Era Turbulent Transition. Framework for the Book. Metatheory Criteria Evaluation Theories. NONINTERACTIVE--ECONOMIC SCHOOLS OF MARKETING. Commodity School Thought. Functional Regional INTERACTIVE--ECONOMIC Institutional Functionalist Managerial NONINTERACTIVE--NONECONOMIC Buyer Behavior Activist Macromarketing INTERACTIVE--NONECONOMIC Organizational Dynamics Systems Social Exchange WHAT WE HAVE LEARNED. Is a Science or, at Best, Standardized...

10.2307/1252180 article EN Journal of Marketing 1990-01-01

This text presents a comprehensive theory of consumer behaviour that is operational and has been tested in more than 200 separate investigations involving wide variety products. The applicable to industrial products; durable nondurable goods services. Theoretical discussions explain choice also illustrate prediction control. Step-by-step guidance provided for implementing theory. Also included are sample questionnaires instructions various techniques data analysis, which have drawn from...

10.2307/3172719 article EN Journal of Marketing Research 1992-11-01

Although industrial market research has generated large data banks on organizational buyers, very little from the existing seems helpful to management. What is needed before more collected a realistic conceptualization and understanding of process buying decisions. This article integrates knowledge into descriptive model aid in research.

10.2307/1250358 article EN Journal of Marketing 1973-10-01

There is evidence that relationships are very important in effective marketing strategies. This article focuses on the relationship firms need to develop with their suppliers. We propose suppliers will provide next-generational competitive advantage. Toward this purpose, discusses reasons for emergence of and future academic research needed area. The concludes organizational buying dramatically shifting from transaction oriented relational philosophy, shift a process supplier process. toward...

10.1016/s0019-8501(96)00153-8 article EN cc-by-nc-nd Industrial Marketing Management 1997-03-01

The distinctive difference between the 1985 and 2004 American Marketing Association definitions of marketing is lack exchange. In new definition, a focus on creating delivering value through customer relationships replaces historical exchange paradigm. authors welcome this change discuss its implications, limits paradigm, merits creation, future paradigm for marketing.

10.1509/jppm.26.2.302 article EN Journal of Public Policy & Marketing 2007-09-01

Love, Joy, Authenticity, and Soul:Building Winning Businesses in theNew Age of Transcendence· Why today's most humane companies are blowing away the SP It's Share Hearti? i? 1Chapter 2i? New Age, Rules, Capitalismi? 23Chapter 3i? The Chaotic Interregnum 49Chapter 4i? Employees-The Decline Fall Human Resourcesi? 65Chapter 5i? Customers-The Power Love 97Chapter 6i? Investors-Reaping What FoEs Sowi? 125Chapter 7i? Partners-Elegant Harmoniesi? 145Chapter 8i? Society-The Ultimate Stakeholderi?...

10.5860/choice.44-6931 article EN Choice Reviews Online 2007-08-01

Sustainability has emerged as a critical macromarketing perspective over the last five decades. Starting with early concerns in 1960s about world’s finite resources that would limit economic growth, sustainability thinking expanded to encompass societal issues and ecological environmental considerations governance activities. Governments businesses need act tandem address myriad world problems associated climate change, pollution, degradation, depleting resources, socio-economic disparities...

10.1177/0276146720961836 article EN Journal of Macromarketing 2020-09-25

10.1016/j.indmarman.2020.05.028 article EN Industrial Marketing Management 2020-05-26

In the last fifty years, marketing theory and practice has made significant advances toward becoming more scientific rigorous. This paper reviews past developments in strategy, consumer behavior, analytics. The second half of articulates new areas research past, techniques were search data; future data will be including video

10.1080/10696679.2020.1860679 article EN The Journal of Marketing Theory and Practice 2021-01-02
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