The purposes of this study were to investigate students' perception on importance and performance service quality university foodservice, examine Importance-Performance Analysis(IPA) foodservice for male female students. A total 500 students in Daejeon surveyed 432 responses returned. Excluding with significant missing data, 412 used data analysis. In terms attributes, 'sanitation(4.74)' category received the highest score, followed by 'food(4.36)', 'service(4.22)', 'convenience(4.01)',...

본 연구에서는 중국유학생이 인식하는 서비스 품질이 고객가치 및 고객만족에 미치는 영향을 파악하고, 품질과 고객만족 관계에서 매개역할을 수행하는지에 대해 실증적으로 분석하고자 하였다. 대전지역 중국유학생을 대상으로 설문조사를 실시하였으며, 회수된 설문지 중 불완전하게 응답된 설문지를 제외한 196부를 실무분석에 이용하였다. 조사 대상자는 남자가 51.5%이고, 한국에서의 거주 기간은 6개월 미만이 26.0%, 이상 12개월 37.8%였다. 급식의 이용 빈도는 하루에 두 끼를 이용하는 학생이 51.5%로 가장 많았고 급식소를 이유는 '의무식 규정'이 37.8%로 많았다. 급식을 이용하지 않는 '맛이 없어서'가 33.2%, '제한적 메뉴 선택'이 27.6%를 차지하였다. 대학급식소의 품질은 정(+)의 주는 것으로 조사되었다. 품질 속성인 '음식', '서비스', '위생', '편의성' 순으로 인식이 높을수록 더욱 높은 영향력을 나타났다. 고객가치에도 '편의성', '위생' 대학급식소에...

본 연구는 한식 상품화를 위한 내・외국인들의 식생활라이프 스타일을 기초로 시장을 세분화하고, 세분시장의 특성과 즉석편의식품 개발 대상을 규명하였다. 2009년 6월부터 9월에 걸쳐 국내외 거주 또는 방문 내국인과 외국인을 대상으로 편의표본추출 방식으로 설문지를 이용하여 자료를 수집하였고, 총 478명(한국인 266명, 외국인 212명) 분석하였다. 식생활라이프스타일 17개 항목은 요인분석에 의해 맛추구, 건강추구, 편의추구, 경제추구의 4요인으로 분류한 후 조사대상자의 유형을 군집 내국인의 세분시장은 건강추구형, 무관심형, 합리추구형, 가격민감형으로 분류되었고, 외국인은 맛추구형, 편의추구형으로 세분화되었다. 각 세분시장별로 인구통계학적 변수는 서로 차이가 있었고 인지도와 기호도에 있었다. 외국인의 상품화 시 구매하고자 하는 제품을 평가한 결과 내국인 중 가격민감형은 비빔밥을, 맛추구형은 불고기를, 합리추구형과 무관심형은 비빔밥을 상품화가 필요한 제품이라고 응답하였다....

Our society is aging rapidly, and the number of elderly people who are in charge purchasing preparing foods at home increasing. However, most have difficulty managing nutrition food safety by themselves. The purpose this study was to develop necessary knowledge, through focus group interview Delphi technique establish a education program. diet educational needs were surveyed FGI. topics decided technique. program consisted five week program, taught ‘Dietary Change for Healthy Life’,...

This study was performed to develop a children’s dietary life safety index required by the Special Act on Safety Management of Children’s Dietary Life enacted in 2009. An analytical hierarchy process used obtain initial weights evaluation indicators. The Delphi method applied along with 98 food and nutrition professionals. Three representative policy indicators, nine strategy 11 main 20 detailed indicators were selected for assessment. following: indicator (support level children’ safety,...

Objectives: This study examined the characteristics and nutritional risk of elderly who receive home delivery services.We then analyzed effects home-delivery meal service on their risk.Methods: A total 220 respondents in Seoul participated survey.The survey consisted (health status, tooth condition, physical activity, social participation depression relationship with neighbors), assessment other general matters.The data was by using SPSS program.Cross-tabulation analysis, t-test, correlation...

Purpose: The purposes of this study were to identify the segments Home Meal Replacement (HMR) market according food-related lifestyle Japanese consumers, and investigate its demographic characteristics, HMR purchase status needs new product development. Methods: A total 2,720 domestic consumers living in Japan surveyed using a self-administered questionnaire 488 responses returned. Excluding with significant missing data, 467 used for data analysis. Results: As result cluster analysis, three...

As the Korean society is aging rapidly, issues on physical, social, economic, and mental disabilities of single-person households aged 65 years or older has also increased. This study aimed to investigate nutrition-related dietary conditions elderly people living alone determine their behavior by calculating nutrition quotient for (NQ-E). One hundred three who were basic recipients recruited from six senior welfare centers in Seoul, data collected using a questionnaire 19 July 2016 17 August...

This study examined the effects of self-management on Nutrition Quotient (NQ) college athletes. The survey was administered to 243 athletes at eight universities in Seoul, Daegu, and Busan regions. respondents were divided into two groups based average score their (high group: ≥ 4.04 low < 4.04). interpersonal relationship, mental, training management scores high group significantly higher than (p<0.001). As a result, there significant difference NQ between (57.0) (51.8). mean factors...

The purpose of this study was to compare the effects service failure magnitude on perceived justice, positive emotion, and revisit intention at restaurants between a collectivist culture(Korea) an individualistic culture(United States). results showed that higher customer's perception magnitude, lower recovery justices in both cultures. distributive, procedural, interactional had favorable effect emotions Other findings revealed justice best predictor Korea, while distributive determinant...

This study was conducted to investigate the current use and demand for processed rice food products by full-time working housewives in a metropolitan area. Out of 330 questionnaires distributed, 300 were analyzed(90.9% response rate). It revealed that more than half respondents(54.0%) had used products, regardless their occupation. Most respondents stated they because variety digestibility taste. The development necessity analyzed, showing cake(3.86), sauce(3.64), cookie(3.89) highest score...

This study evaluated the food safety knowledge and practices of employees volunteers involved in production, packaging, holding, delivery stages home-delivered meal services for elderly.A total 135 were surveyed at 27 senior welfare centers nationwide.A statistical data analysis was completed using SPSS program descriptive t-test.Of respondents, comprised 57.0%, 43.0%, respectively.The score 11.02 out 15 points.In area, scored 11.44 10.76 points, respectively, showing no significant...

The purpose of this study was to investigate the effects service quality food delivery apps on reuse intention, as well mediating perceived value relationship between and intention. An online survey conducted among Seoul residents who had utilized in past two weeks, with 250 responses analyzed. Slightly over half respondents were male, they evenly distributed across age groups ranging from 20s 50s. primary reason cited for using convenience "searching, ordering, paying all at once,"...

Abstract The purpose of this study was to investigate workers’ perception on the quality improvement Korean restaurants for globa lization food. A total 342 workers at in Seoul and Gyeonggi province were surveyed using a self-administ rated questionnaire. Excluding responses with significant missing data, 250 used data analysis. In terms service attributes, ‘sanitation management (4.51)’ category received highest score, followed by ‘service skill (3.93)’, ‘menu development (3.90)’, ‘serving...

This study analyzes the importance and performance investigates effect of delivery food service quality on customer satisfaction. The subjects enrolled in this were adults their 20s to 50s living Seoul city who had used applications within last two weeks. A convenience sampling method was conducted, data collected via an online survey from August 10 11, 2022. total 250 responses customers. Our revealed that consisted 5 factors 16 items. Based IPA analysis quality, items prioritized for...

The purposes of this study were to evaluate the nutritional status and dietary habits elderly using nutrition quotient for (NQ-E) analyze differences in NQ-E according their levels oral health.The survey was administered 123 people receiving congregate meal services Seoul. questionnaire comprised 3 domains: health status, general characteristics, elderly.The respondents divided into 2 groups based on average score (the group with high scores: 4.42 points low 2.89 points). As a result...