Dark patterns are increasingly ubiquitous in digital services and regulation, describing instances where designers use deceptive, manipulative, or coercive tactics to encourage end users make decisions that not their best interest. Research regarding dark has also increased significantly over the past several years. In this systematic review, we evaluate literature (n=79) from 2014 2022 empirically described order identify presence, impact, user experience of these as they appear systems....

Designers’ use of deceptive and manipulative design practices have become increasingly ubiquitous, impacting users’ ability to make choices that respect their agency autonomy. These been popularly defined through the term “dark patterns” which has gained attention from designers, privacy scholars, more recently, legal scholars regulators. The increased interest in concept dark patterns across a range practitioners users motivated us study evolution highlight future trajectory conversations...

Numerous methods and tools have been proposed to motivate or support ethical awareness in design practice. However, many existing resources are not easily discoverable by practitioners. One reason being that they framed using language is immediately accessible resonant with the felt complexity of everyday In this paper, we propose a set empirically-supported "intentions" frame practitioners' selection relevant ethics-focused based on interviews practitioners from range technology...

We examined the relationship between political affiliation, perceptual (percentage, slope) estimates, and subjective judgements of disease prevalence mortality across three chart types. An online survey (N = 787) exposed separate groups participants to charts displaying (a) COVID-19 data or (b) labeled 'Influenza (Flu)'. Block 1 responses cross-sectional (bar graphs, treemaps); results revealed that estimates comparing in two countries were similar affiliations types (all

Introduction: Telehealth is increasing rapidly as a health care delivery platform, but we lack empirical evidence regarding how telehealth environments can affect patient experiences. The present research determined physician's backgrounds various outcomes. Methods: Participants viewed 30-s video of physician with one six different virtual and reported socioemotional cognitive responses to the mock experience. Results: Although background manipulation did not impact participants' or...

Designers' use of deceptive and manipulative design practices have become increasingly ubiquitous, impacting users' ability to make choices that respect their agency autonomy. These been popularly defined through the term "dark patterns" which has gained attention from designers, privacy scholars, more recently, even legal scholars regulators. The increased interest in underpinnings dark patterns across a range sociotechnical practitioners intrigued us study evolution concept, potentially...

New regulations and legal frameworks are rapidly reshaping the technology landscape, it is unclear how might impact design practices. UX as a discipline has previously been defined by its complexity volatility, utilizing multiple forms of knowledge that often in tension or conflict. In this work-in-progress paper, we ask practitioners address regulatory part their everyday work We present three short case studies with differing levels educational professional experience worked different...

The developing research area of digital nudges has garnered increasing attention over the past decade. However, with acceleration technological change, there is a need to identify how are evolving changing environments. For example, choice architectures can be personalised algorithms, dark nudges, and real-time data. This paper presents systematic narrative literature review on evolution nudges. investigation for this uncovered several themes, including subsets such as AI-powered well calls...

E-commerce experiences have seen a rise in consumer usage since the beginning of COVID. These websites and their design come under scrutiny over past decade for use cognitive biases heuristics to influence behavior manner that maximizes shareholder value. Researchers been examining who should be held accountable processes may cause consumers harm. This paper explores role e-commerce website designer understand better if they are best positioned adopt ethical nudges within design. pilot study...

COVID-19 has accelerated the adoption of telehealth.With this shift comes a need for empirically based research regarding effect telehealth on patient experience.The present study employed an online survey (N = 996) examining whether patient's perceptions visit predicts (a) likelihood that they will schedule future visit, and (b) their recall clinical information.Participants viewed video real clinician delivering information antibody test, responded to demographic, socioemotional, cognitive...

Numerous methods and tools have been proposed to motivate or support ethical awareness in design practice. However, many existing resources are not easily discoverable by practitioners. One reason being that they framed using language is immediately accessible resonant with the felt complexity of everyday In this paper, we propose a set empirically-supported "intentions" frame practitioners' selection relevant ethics-focused based on interviews practitioners from range technology...

In this paper, drawing on past IS research how IT affects power dynamics in organization and networks, we focus blockchain technologies. After describing analyzing two mini-cases of creation use, critically discuss the all actors involved: code, creators, developers, maintainers, institutional forces users. We therefore contribute to literature governance use organizations networks. do so by exploring among key socio-technical involved significant decision-making processes early lifecycle...