- E-Government and Public Services
- Social Media and Politics
- Internet Traffic Analysis and Secure E-voting
- Local Government Finance and Decentralization
- Public Policy and Administration Research
- ICT Impact and Policies
- Privacy, Security, and Data Protection
- Corruption and Economic Development
- Smart Cities and Technologies
- Corporate Taxation and Avoidance
- Public Relations and Crisis Communication
- Accounting and Organizational Management
- Technology Adoption and User Behaviour
- Digital Marketing and Social Media
- Economic Growth and Development
- Management and Organizational Studies
- Evaluation and Performance Assessment
- Taxation and Compliance Studies
- Information Technology Governance and Strategy
- Political Systems and Governance
- Political Influence and Corporate Strategies
- Artificial Intelligence in Healthcare and Education
- COVID-19 Digital Contact Tracing
- Corporate Identity and Reputation
- Ethics and Social Impacts of AI
Boston University
2015-2024
Suffolk University
2022-2024
University of Massachusetts System
2023
University of Massachusetts Boston
2015-2022
Kent State University
2010-2014
Rutgers, The State University of New Jersey
2008-2009
Over the past two decades, governments have used information and communication technologies (ICTs) to integrate their internal functions improve delivery of services. Scholars practitioners conceptualized these various ICT trends referred them collectively as e-government. As number citizens using Internet mobile increases, public sector is constantly innovating keep pace with changing citizens’ expectations. This essay reviews academic literature on e-government among local explores issues...
:Global e-government innovations are at the forefront of municipal efforts to be better organized and more efficient in delivering services improving outcomes for public. Scholars have argued that such embedded institutional environmental factors, growth evolves through stages as a result effects these factors. However, existing studies rarely model distinct success factors different stages. This article addresses shortcoming with data from largest cities world’s top 100 “most wired”...
As governments rapidly adopt information and communication technologies to improve their service delivery, the study of e-government has emerged as an important area research in public administration. Researchers have studied various aspects e-government, including factors associated with its adoption at state municipals levels. Literature provides limited related specifically counties’ United States, although some researchers effect institutional contextual particular states, none influence...
Over the past decades, digital technologies have become ubiquitous, impacting and changing ways society operates. Immense public economic value is being created by improving access to information resources. Hence, many administration units around globe continue focus on transformation. Although mostly associated with digitizing services workflow via software platforms, India's efforts taken a "Lego building block approach" toward technology which can be repurposed recombined deliver...
As the rate of global technological change becomes ever more visible, development e-governance is sometimes taken for granted as a path-dependent process. E-governance evolution models assume that quality online government information, services, and transactions, will trend upward. This article tests this claim through analysis different patterns growth maturation. The delves into six best practice cases analyzes world-wide trends. Best practices city governments are described in five...
As the use of social media technologies becomes ever more ingrained in day-to-day functions public organizations, it is important to develop relevant policies guide their effective and enable increasingly transparent engagement with citizens. Analyzing content such can inform scholars about intended purpose government's media. Hence, build foundation for a research agenda focused on role policy ability effectively engage citizens, this exploratory study first identified 156 US cities...
As more U.S. citizens utilize mobile capabilities, government is increasingly seen as a way for cities to provide services and opportunities citizen participation. M-government also accessible than are typical e-government platforms, which require Internet connectivity or wireless network. Utilizing public value theory framework, this paper discusses capacity it relates the digital divide. This study examines readiness of 200 most populous cities, particularly extent these have adopted...
The research determines the status of counties’ e-government in three dimensions and factors influencing their success, based on a combination county survey content analysis websites. Despite technological growth among governments, existing studies have little information dealing specifically with local governments’ use technology. This synthesizes various models to develop conceptual framework distinct dimensions—e-information, e-transaction, e-participation. dimension e-information refers...
Within the past two decades, globalization has led to increased literature on comparative public administration (CPA) research, and it enhanced analyses of administrative systems in various societies. Our paper examines CPA education among Master Public Administration Policy programs United States. The findings highlight select topics interest from these courses, as well emphasizing an immediate need for internationalize their curricula, order prepare next generation administrators policy analysts.
Cities globally consider public branding to be an important governance strategy. This study investigates the use of websites for by U.S. cities, and examines influence a city’s socioeconomic composition on its digital strategies. Data was collected through content analysis municipal analyze trends in practices. The cities were then ranked based identity, communication, engagement, operations, top further studied. Multivariate revealed that education levels diversity associated with selected...
Observers of digitized government suggest that governments around the world are using Internet to increase effectiveness and transparency administrative functions while engaging citizens transforming nature democracy. The current research examines digital by analyzing data from worldwide municipal websites reviewed in 2003 2007. findings bifurcated. suggests performance cities is increasing over time. However, also demonstrate volatility levels city initiatives. In other words, early...
New technologies such as artificial intelligence (AI), the Internet of Things (IoT), and blockchain are changing how public sector serves constituents. Academic programs in administration policy must adapt their coursework to best serve students an increasingly technology-based world. This qualitative research analyzed 84 Asian graduate determine degree which information technology was taught throughout region. Our findings indicate that considerable variation existed between number classes...
E-procurement is a rapidly growing area of e-government implementation. Nevertheless, scholarly research on e-procurement implementation limited, especially at the municipal level. This study presents empirical evidence city level in United States, based data set 191 largest cities. focuses two questions – 1) Does progress staged manner as suggested about by stages theory? 2) What factors contribute to progression systems through stages? We find not only that more prevalent information or...
Governments have long faced traditional bureaucratic problems and developed a set of mechanisms to handle them, but few studies examined the government's underlying characteristics in addressing such problems. Wicked – those with unclear definitions, causal complexity conflicting goals are increasingly emerging frequently observed highly turbulent environments where variables behave unpredictable ways. We study relevance range governmental during COVID-19 pandemic find that, while all...
Much of the public administration literature over last 50 years has focused on perceived gap between theory and practice, recent studies examine implications such a for implementing engaging in e-government initiatives. To identify solutions to gap, however, one must first establish that it exists. This qualitative study analyzes syllabi 57 Master Public Administration Policy (MPA/MPP) programs assess their emphasis information technology (IT) competencies. Our findings indicate MPA/MPP...
In the fall of 2009, city Prague set out to conduct a critical analysis its overall performance by closely examining city's districts. conjunction with E-Governance Institute at Rutgers University, Newark, New Jersey, and Public Technology in Washington D.C., quantitative survey all 22 administrative districts' e-governance online presence was conducted. Guided results, qualitative case studies top five performing districts were carried January 2010. The underlying goal this research project...
While the praxis of public administration in India is documented literature, its pedagogy, and formal dissemination knowledge, relatively unexamined. This study determines status pedagogy through a review academic programs at accredited state, central, deemed universities. After reviewing sample syllabi programs, context field, areas key emphasis, this paper explores conceptualization as an independent discipline India. makes significant contribution to global comparative administration,...
Using a panel dataset gathered from 57 countries over the period 2003 to 2014, this paper examines impact of cultural factors on relationship between e-government development and corruption. The analysis reveals that have weak positive corruption levels across all but varied according different factors. Based typology GLOBE project, authors found was more effective in reducing with certain characteristics. Cultures put less emphasis controlling uncertainty shared power equally among members,...
In 2010 a series of case studies were conducted in Prague, Czech Republic, examining the implementation and management digital governance. These best practice chosen from among Prague's twenty-two administrative districts through those findings this article discusses critical success factors barriers to successful government initiatives. A qualitative review both is discussed at individual, organizational, strategic levels paper concludes by highlighting strategies managers can take increase...
Emerging democracies are handicapped by systemic weaknesses such as inadequate healthcare safety nets, weak administrative capacities, and rigidly hierarchical bureaucracies conflicts between levels of political leadership. The COVID-19 pandemic creates the urgent need for governments to overcome these structural limitations facilitate responsive governance. This article uses lens communicative governance describe how respond emerging health emergency its challenges. It case state Delhi in...