Purpose This study investigates whether and how the service quality of artificial intelligence (AI) chatbots affects customer loyalty to an organization. Design/methodology/approach Based on sequential chain model loyalty, this first classifies AI chatbot into nine attributes then develops a research explore internal mechanism loyalty. The analysis survey data from 459 respondents provided insights interrelationships among attributes, perceived value, cognitive affective trust, satisfaction...

Emerging Internet of things (IoT) technologies are enhancing the value traceability information in reshaping organic food consumption behaviours. However, best ways to measure consumers' perceptions quality remains uninvestigated. This paper explores perceived through available literature on quality, principal-agency theory, and cue utilisation theory. Specifically, we examine how influences purchase intentions foods. We conducted an online survey collected 361 valid samples from milk...

Abstract Innovation scholars highlight the economic benefits to firms, while research findings on relationship between innovation output and returns remain mixed. In this study, we develop profiting from (PFI) framework address crucial role of financial constraints in performance. We argue that liability newness differentiates firms’ performance during commercialization innovation, leading a U-shaped further document moderating impact individual (IFC) market-based (MFC) curvilinear...

Abstract Smoking and alcohol consumption are associated with bladder cancer risk in observational studies. We conducted a two‐sample univariable multivariable Mendelian randomization (MR) analysis to determine whether those associations causal. used 21, 126, 360, 39 single nucleotide polymorphisms (SNPs) as instrumental variables for number of cigarettes per day, lifetime smoking index, initiation, drinks week, respectively. A total 1115 cases 174 006 noncases from FinnGen consortium 2883...

Distinct perceptions of the global climate is one factors preventing society from achieving consensus or taking collaborative actions on this issue. The public has not even reached an agreement naming concern, showing preference for either "climate change" "global warming", and few previous studies have addressed these two competing discourses resulting distinct concerns by differently linking numerous concepts. Based 6,662,478 tweets containing #climatechange #globalwarming generated...

This paper analyzes the impact of internet use on entrepreneurship activities. is based 2014 survey data from China Family Panel Studies (CFPS). The results show that promotes entrepreneurial tendency Chinese entrepreneurs and affects their income levels. Moreover, such influences are moderated by location individuals; higher for levels rural residents than urban ones. In addition, this also finds stimulates promoting social networks. Furthermore, networks bring more salient impacts to as...

In high-resolution remote sensing images (RSIs), complex composite object detection (e.g., coal-fired power plant and harbor detection) is challenging due to multiple discrete parts with variable layouts leading weak inter-relationship blurred boundaries, instead of a clearly defined single object. To address this issue, article proposes an end-to-end framework, i.e., relational part-aware network (REPAN), explore the semantic correlation extract discriminative features among parts....

Abstract We examine heterogeneous consumer preferences in Chinese milk markets. Using a discrete choice experiment, we how the brand, quality certification, traceability label and price influence consumers' choices. identify four segments using latent class model: conscious (9.8%), balanced thinking (19.8%), health (57.5%), environment (12.9%) consumers. These have distinct preferences: consumers prefer green certification; highest willingness to pay for labels; strong brand awareness;...

Previous literature has explored the positive effects of socially responsible human resource management (SRHRM) on employees, leaving potential dark sides largely ignored. By integrating situational-strength theory and motivation literature, this study investigates double-edged SRHRM employee performance. Based a sample 314 employee–supervisor dyads from three companies, we found that could increase employees’ organizational citizenship behavior (OCB) while decreasing their task performance...

Objectives: The aim of this study was to investigate the relationship between periodontitis and heart failure using Third National Health Nutrition Examination Survey (NHANES III). Methods: Participants who had received a periodontal examination were included investigated for occurrence failure. participants divided into no/mild moderate/severe groups according their status. Weighted prevalence calculated, weighted logistic regressions models used explore association Possible influencing...

Abstract This study explores the effects of government subsidies on company labour productivity in strategic emerging industries under conditions market power downstream and upstream markets. A sample 1392 listed companies from China 2006 to 2019 is used. Labour will be lower with high seller power. The positive effect enhanced when firms possess higher power, whereas weakened buyer Heterogeneity analysis shows that role more evident for domestic enterprises compared foreign investment...

Grandchild caregiving is suggested to improve the elderly’s cognitive function, but specific relationship remains under-investigated. Considering gender disparity, this study aimed understand between grandchild and cognition. In total, 7236 Chinese residents (≥45 years old) were selected from 2015 China Health Retirement Longitudinal Study (CHARLS). The Harmonized Cognitive Assessment Protocol (CHARLS-HCAP) was used measure Grandparenting measured three dimensions: frequency, intensity,...

We analyse how the COVID-19 pandemic crisis created window of opportunity (WOP) in digital industry and applications. These led to leapfrogging transformation China. This was considered a major contribution recovery early mid-2020. By exploring this phenomenon, we examine alternatives for sustainable development during such turbulent circumstances mediating destruction arisen from crisis. unveil mechanisms that reveal large-scale digitalisation emerged as part response managing find China,...

The established literature demonstrates the critical role of policy mix in formulation and implementation government policies for industrial upgrading. However, existing studies mainly examine from either a horizontal or vertical coordination perspective; very few both dimensions. To gain further insights, current study involves an analysis how China's central manages to pursue upgrading manufacturing industries on basis ambidextrous perspective thorough examination external attributes...