Abstract This paper looks at creative or smart city experiments around the world that are aimed nurturing a economy through investment in quality of life which turn attracts knowledge workers to live and work cities. It highlights need for broad nature human resource/talent development initiatives intermediate level, is regional as opposed organizational national level. Using literature on economic geography, it provides useful theoretical framework cross boundaries look factors influence...

The purpose of this paper is to trace the evolution HR-Technology interface leading up incorporation digital world in Human Resource Development's design thinking, strategizing and execution. Drawing from related empirical studies, critically analyzes Digital HR terms where it now (degree alignment between external demands internal capabilities), should be (future-focused technology strategy), how can reach there (implementation road map). presents a comprehensive framework that encompasses...

With knowledge management as the strategic intent and learning to learn weapon, current focus is on how leverage faster better than competitors. Research demonstrates that it cultural mindset of people in organisation primarily defines success intensive organisations. This article highlights importance economy, explores major challenges human resource (HRM) managing workers, identifies some key HR strategies for effective people‐centric partnership management, namely, trusting philosophy,...

Abstract As corporate globalization is restricted through changes in macro‐environments, firms traditionally reliant on global talent pools are suffering. This particularly true for high‐tech firms' seeking to source high‐skilled STEM (science, technology, engineering, and mathematics) talent. The aim of this study, line with the special issue, explore impact macro‐level trends national government policy political climates By applying coevolutionary reasoning, we develop propositions that...

The rapid growth of emerging markets’ multinational companies ( MNCs ) is a recent phenomenon and, as such, their nature and structure key management processes, functions, roles need further examination. While an abundance low‐cost labor often the starting point competitive advantage for many , it optimum configuration people, technology that defines how they leverage intangible resources. Based on case studies four Indian IT services involving 51 in‐depth interviews business human resource...

Purpose The purpose of this paper is to examine the university teaching staff's perception about functions, benefits and barriers human resource information system (HRIS). It also aims explore relevance attitudinal/demographic diversity with focused HRIS dimensions.

This paper explores the nature and importance of leadership in technical projects. It argues that there is a need to develop model incorporating distinguishing personality occupational characteristics professionals. tested applicability Bass Avolio’s transformational an information systems project environment along with scale derived from literature. The results indicated combination behaviours augments effectiveness transactional leading high success. While recognising no one style...

Abstract Expatriates are an integral part of any multinational company's (MNC) staffing strategy. However, the high failure rate expatriates has forced these firms to look at alternate or complementary strategies. This paper focuses on one such strategy, i.e., transferring people host-country ethnic origin from parent-country manage operations. The purpose this exploratory study is ascertain whether and how MNCs have used (EHCO) as a global in context India, extent its success both for...

This paper explores the burgeoning Indian software services industry by focusing on one of its critical challenges: human resource management. Using in-depth interviews various stakeholders from a representative range organisations, authors investigate characteristics professionals and some key human-resource related issues challenges in industry: namely, voluntary attrition, reluctance to make transition technical management positions, lack managerial skills, difficulties with teamwork,...

Today’s boundary‐less and knowledge‐based economy with its focus on learning organization delivers a contradictory message to employees in managing their careers. On the one hand, contemporary organizations expect demand that adopt lifelong approach, be global‐oriented, successfully manage dynamics of diversity work marketplace, self‐directed teams, develop feel for rapid response fast changing customer expectations so on. other are silent question who is going bear enormous cost ongoing...

The literature on call centers often highlights the centrality of HR in stemming employee attrition but is mainly grounded realities in-house western economies. In this empirical study four large Indian we examine specific aspects practice for their effect retention very different context labor markets. relationship between practices and call-centre processes operating within a buoyant market that offers plentiful job alternatives are explored. findings suggest contribution to necessary not...

Increasing offshoring of customer contact services to destinations such as India is underpinned by the availability low cost and high quality workforce. But this competitive advantage under threat with talent shortages, wage increases, and, most importantly, employee attrition. Based on empirical studies person-organization fit literature, paper identifies addresses some key issues challenges in retaining Indian business process outsourcing sector, pay satisfaction, work organization,...

A firm's orientation to ethics is influenced largely by its national and organizational culture. Research shows that a growing number of Indian firms place distinct emphasis on long-term business strategy with social mission, underpinned firm commitment core values, employee development welfare. Through case study large multinational conglomerate, this article provides preliminary evidence how some emerging economy are successfully mixing matching indigenous people management strategies the...

Purpose Despite ongoing reports of insider-driven leakage confidential data, both academic scholars and practitioners tend to focus on external threats favour information technology (IT)-centric solutions secure strengthen their security ecosystem. Unfortunately, they pay little attention human resource management (HRM) solutions. This paper aims address this gap proposes an actionable (HR)-centric artificial intelligence (AI)-driven framework. Design/methodology/approach The highlights the...

Using a comparative work force survey of Australian and Indian call centre workers, the question whether outsourcing info-service portends new division labour is addressed. Evidence presented that conducted in both centres semi-skilled nature. Work India managed more tightly but also offers greater variety, while terms required skills employment comparable to which `in-house' Australia.The differences exist are mainly be found forces perform work. Labour profiles business process give rise...

Purpose With the increasing prevalence of social media in everyday life, scholars have argued need exploring enterprise (ESM) for workplace outcomes. This study investigates relationship between ESM use and organizational learning capability (OLC) by focusing on mediating role informal (INFL) moderating capital (SC). Design/methodology/approach The paper developed tested a mediated moderated model explaining impact OLC. used temporally separated data 281 respondents collected two waves from...

We examine the employee perception of work organisation in four large Indian call centres to investigate causes dissatisfaction and turnover. find that profound mismatch between offshored labour market process pose fundamental challenges may not be susceptible easy HR fixes.

With the growing importance of emerging economies, researchers call for need to pay attention non-Western management models with a view developing an integrated approach. Using case study Indian multinational firm in IT industry, this article highlights key ingredients its success managing global workforce, such as diffused and empowered leadership, metrics value driven performance reward strategic mindset human resource (HR) function. It recommends adaptive approach HR practice that...