A5049773102- Customer Service Quality and Loyalty
- Job Satisfaction and Organizational Behavior
- Sulfur-Based Synthesis Techniques
- Global Educational Reforms and Inequalities
- Workaholism, burnout, and well-being
- Chemical Synthesis and Reactions
- Emotional Labor in Professions
- Higher Education Learning Practices
- Attachment and Relationship Dynamics
- Islamic Finance and Banking Studies
- Global Education and Multiculturalism
- Synthesis and Biological Evaluation
- Labor Market and Education
- Catalytic C–H Functionalization Methods
- Global Educational Policies and Reforms
- Higher Education Governance and Development
- Digital Marketing and Social Media
- Diverse Aspects of Tourism Research
Vietnam National University Ho Chi Minh City
2024
University of Economics Ho Chi Minh City
2014-2022
Purpose This study aims to examine the direct and indirect relationship between self-congruity destination brand loyalty (DBL) based on conceptual linkages of cognition, affect conation. A multiple-step, multiple mediator model is investigated explain effect DBL through perceived quality (PDQ) tourist satisfaction (TS). The moderating impact visit frequency in these relationships also proposed empirically evaluated. Design/methodology/approach research hypotheses were assessed by applying...
Purpose Drawing upon the conservation of resources (COR) theory, this paper investigates moderated mediation model linking benevolent leadership to organizational citizenship behaviors towards organization (OCBO) and individuals (OCBI) in context higher education. The mediating roles leader-member exchange affective commitment as well moderating two attachment styles—attachment anxiety avoidance—are also examined. Design/methodology/approach Data were collected from a sample 333 university...
Purpose This study examines employee emotional exhaustion and turnover intention as the consequences of problematic customer behaviors tests role perceived organizational justice job satisfaction in mitigating these consequences. Design/methodology/approach A four-hypothesis model was tested using partial least squares structural equation modeling (PLS-SEM) based on a two-phase survey 369 frontline services employees Vietnam with three-month time lag. Findings The shows that abusive...
The first use of nitroarenes for annulation with aryl isothiocyanates to afford 2-aminobenzothiazoles is reported. Reactions occurred in the presence catalytic copper ferrite nanoparticles.
Abstract Methods to afford 2‐aminobenzothiazoles often involve the use of o ‐aminothiophenols or aniline‐typed precursors. Herein we describe a method furnish through cyclization ‐chloronitrobenzenes and aryl isothiocyanates with assistance elemental sulfur. From perspective step economy, our strategy allows for direct nitroarene precursors without further reduction anilines. The scope reaction respect both substrates was investigated, it found that electronic properties isothiocyanate...
The purpose of this mixed methods paper is to focus on exploring and analysing the influencing factors development marketing consulting services in Vietnam thus proposing some practical solutions promoting service. qualitative methodology used explore, adjust provide observation variables for measuring factors. quantitative test research model determine relationship between that affect services. Using correlations multiple regressions statistical analysis, study found recognition need,...
The purpose of this mixed methods paper is to focus on exploring and analysing the influencing factors development marketing consulting services in Vietnam thus proposing some practical solutions promoting service. qualitative methodology used explore, adjust provide observation variables for measuring factors. quantitative test research model determine relationship between that affect services. Using correlations multiple regressions statistical analysis, study found recognition need,...