Despite an abundance of research conducted on organizational citizenship behavior (OCB) at the individual level analysis, relatively little is known about unit‐level OCB. To investigate antecedents OCB, data were collected from employees 249 grocery store departments. Structural equation modeling techniques used to test a model in which procedural justice climate was hypothesized partially mediate relationship between leadership (servant‐leadership) and Models tested using both employee...

We develop a framework of service-unit behavior that begins with unit's leader's service-focused and progresses through intermediate links (service climate customer-focused organizational citizenship behavior) to customer satisfaction then unit sales. Data from sample 56 supermarket departments provide at least moderate support for our mediational hypotheses. discuss findings particular focus on the relationship between internal organization functioning external effectiveness in service...

Despite public concern about time pressures experienced by working parents, few scholars have explicitly examined the effects of work on work-family conflict. The authors developed and tested a model predictors relationships between time, interference with family (WIF). psychological distress. Survey data came from 513 employees in Fortune 500 company. As predicted, several characteristics were significantly related to time. In addition, was significantly, positively WIF, which turn...

Although the relationship between unit-level organizational citizenship behavior (OCB) and unit outcomes has been well established in recent years, conceptual development of OCB at level analysis not adequately addressed. In an effort to fill this gap spur future research, authors apply literature on group norms concept OCB. The resulting framework suggests a cyclical individual- group-level processes ultimately offers explanation for how are maintained work groups. demonstrate incorporates...

In healthcare and allied settings, leadership that supports effective implementation of evidenced-based practices (EBPs) is a critical concern. However, there are no empirically validated measures to assess leadership. This paper describes the development, factor structure, initial reliability convergent discriminant validity very brief measure leadership: Implementation Leadership Scale (ILS). Participants were 459 mental health clinicians working in 93 different outpatient programs...

Although the importance of organizational environment for implementing evidence-based practices (EBP) has been widely recognized, there are limited options measuring implementation climate in public sector health settings. The goal this research was to develop and test a measure EBP that would both capture broad range issues important effective be practical use researchers managers seeking understand improve EBPs. Participants were 630 clinicians working 128 work groups 32 US-based mental...

There has been a growing impetus to bridge the gap between basic science discovery, development of evidence-based practices (EBPs), and availability delivery EBPs in order improve public health impact such practices. To capitalize on factors that support implementation sustainment EBPs, it is important consider care delivered within outer context systems inner organizations work groups. Leaders play key role determining nature system organizational contexts. This article addresses leadership...

Leadership is important in the implementation of innovation business, health, and allied health care settings. Yet there a need for empirically validated organizational interventions coordinated leadership development strategies to facilitate effective evidence-based practice (EBP) implementation. This paper describes initial feasibility, acceptability, perceived utility Organizational Change Implementation (LOCI) intervention. A transdisciplinary team investigators community stakeholders...

Recent literature has focused on identifying factors that facilitate or impede the implementation of innovation in organizations. Attitudes toward change and transformational leadership are regarded as important determinants success. This study tested a multilevel model leaders’ attitudes being implemented predictors staff Participants were 565 service providers ( n = 478) their supervisors 87) working mental health organizations currently implementing an evidence-based practice (EBP)....

We propose service attributes as boundary conditions of the relationship between climate and customer satisfaction. Drawing on theory research, contact model delivery, typologies attributes, relational coordination theory, we hypothesized that frequency, intangibility, employee interdependence moderate positive link satisfaction so is more when those three variables are at high levels. Using a sample 129 supermarket departments, collected data from unique sources (service employees,...

A substantial literature has established the role of inner organizational setting on implementation evidence-based practices in community contexts, but very little this research been extended to education sector, one most common settings for delivery mental and behavioral health services children adolescents. The current study examined factor structure, psychometric properties, interrelations an adapted set pragmatic instruments measuring key aspects context schools: (1) strategic...

Evidence-based practice (EBP) implementation represents a strategic change in organizations that requires effective leadership and alignment of organizational support across levels. As such, there is need for combining development with strategies to climate conducive EBP implementation. The (LOCI) intervention includes training workgroup leaders, ongoing coaching, 360° assessment, planning top middle management regarding how they can leaders developing positive climate. This test the LOCI...

Objective: The novel coronavirus disease (COVID-19) has drastically impacted the provision of mental health services. Changes required providers were substantial and could lead to increased burnout and, subsequently, turnover intentions. This study examined experienced by services in context COVID-19 through lens job demands-resources (JD-R) model. We effects work changes on subsequent intentions, how personal resources may have buffered extent which due burnout. Methods: Service (n = 93)...

Abstract Background Theory and correlational research indicate organizational leadership climate are important for successful implementation of evidence-based practices (EBPs) in healthcare settings; however, experimental evidence is lacking. We addressed this gap using data from the WISDOM (Working to Implement Sustain Digital Outcome Measures) hybrid type III effectiveness-implementation trial. Primary outcomes indicated Leadership Organizational Change Implementation (LOCI) strategy...