- Usability and User Interface Design
- Information Systems Theories and Implementation
- Language, Discourse, Communication Strategies
- Innovative Human-Technology Interaction
- Museums and Cultural Heritage
- Interactive and Immersive Displays
- Multimedia Communication and Technology
- Language, Metaphor, and Cognition
- Digital Communication and Language
- Virtual Reality Applications and Impacts
- Team Dynamics and Performance
- Digital Games and Media
- Management and Organizational Studies
- Personal Information Management and User Behavior
- Augmented Reality Applications
- Cultural Industries and Urban Development
- Hearing Impairment and Communication
- Art History and Market Analysis
- Speech and dialogue systems
- Participatory Visual Research Methods
- Innovative Education and Learning Practices
- Design Education and Practice
- Focus Groups and Qualitative Methods
- Primary Care and Health Outcomes
- Social Robot Interaction and HRI
King's College London
2013-2023
King's College School
2009-2023
European Patent Organisation
2006-2018
The King's College
2007-2017
Stamford Hospital
2012
University of London
1995-2006
University of Cambridge
2004
King's College Hospital
2001-2003
Max Planck Society
2003
University of Surrey
1982-2002
Article Free Access Share on Mobility in collaboration Authors: Paul Luff WIT Research Group, King's College, Campden Hill Road, London, W8 7AH, UK UKView Profile , Christian Heath Authors Info & Claims CSCW '98: Proceedings of the 1998 ACM conference Computer supported cooperative workNovember Pages 305–314https://doi.org/10.1145/289444.289505Published:01 November 1998Publication History 311citation4,323DownloadsMetricsTotal Citations311Total Downloads4,323Last 12 Months174Last 6 weeks35...
This article explores how individuals, both alone and together, examine exhibits in museums galleries. Drawing on ethnomethodology conversation analysis, it focuses the ways which visitors encounter experience their activities are organized, at least part, with intimate regard to actions of others domain, companions “strangers.” study contributes long‐standing concerns symbolic interactionism (mutual) attention involvement, materiality social relations, interpersonal communication. The data...
Article Free Access Share on Disembodied conduct: communication through video in a multi-media office environment Authors: Christian Heath Department of Sociology, University Surrey, Guildford GU2 5XH, United Kingdom and Cambridge EuroPARC, 61, Regent Street, CB2 1AB, KingdomView Profile , Paul Luff Authors Info & Claims CHI '91: Proceedings the SIGCHI Conference Human Factors Computing SystemsApril 1991 Pages 99–103https://doi.org/10.1145/108844.108859Online:01 March 1991Publication History...
Article Documents and professional practice: "bad" organisational reasons for "good" clinical records Share on Authors: Christian Heath Centre Work, Interaction Technology, School of Social Studies, University Nottingham, United Kingdom KingdomView Profile , Paul Luff Authors Info & Claims CSCW '96: Proceedings the 1996 ACM conference Computer supported cooperative workNovember Pages 354–363https://doi.org/10.1145/240080.240342Online:16 November 1996Publication History...
It is increasingly recognized that social interaction and collaboration rely on the participants' abilities to access use a range of resources including objects artifacts from within immediate environment. In recent years, system support for remote has begun address this issue, we have witnessed emergence number technologies designed provide participants with (features of) each others' article examine one such system, an innovative mixed media environment enable refer point at other's The...
Media spaces support collaboration, but the limited access they provide to remote colleagues' activities can undermine their utility. To address this limitation, we built an experimental system in which four switchable cameras were deployed each of two offices, and observed participants using collaborate on tasks. The new views allowed increased task-related artifacts; indeed, users preferred these more typical “face-to-face” ones. However, problems establishing a joint frame reference...
Article Free Access Share on Fragmented interaction: establishing mutual orientation in virtual environments Authors: Jon Hindmarsh Work, Interaction & Technology Research Group, The Management Centre, King's College London, London W8 7AH, UK UKView Profile , Mike Fraser Communications Department of Computer Science, University Nottingham, Nottingham NG7 2RD, Christian Heath Steve Benford Chris Greenhalgh Authors Info Claims CSCW '98: Proceedings the 1998 ACM conference supported cooperative...
Abstract Despite the growing interest in using audio-visual technologies to support communication and collaborative work among individuals different locations, we still have relatively little understanding of organization video-mediated interaction. In following article, discuss some findings recent research concerning interpersonal a sophisticated multimedia office environment. Based on detailed naturalistic analysis collaborating various tasks during their day-to-day working lives, explore...
Despite the long-standing interest in emotion and bodily conduct, there remains relatively little research concerned with how gestures are used talk within interaction to reveal emotional personal experience. In this article, author considers medical consultation and, particular, ways which patients attempt their experience of illness doctor. The paper examines gesture other forms conduct transform symptoms into suffering; display, enact, (re)embody problems difficulties. analysis is based...
<b>Objective:</b> To investigate how doctors engage with patients psychotic illness in routine consultations. <b>Design:</b> Conversation analysis of 32 consultations between psychiatrists and schizophrenia or schizoaffective disorder. <b>Setting:</b> Two psychiatric outpatient clinics east London south west London. <b>Participants:</b> 7 <b>Main outcome measure:</b> Mutual engagement communication during the consultation. <b>Results:</b> Patients actively attempted to talk about content...
Article Free Access Share on Tasks-in-interaction: paper and screen based documentation in collaborative activity Authors: Paul Luff View Profile , Christian Heath David Greatbatch Authors Info & Claims CSCW '92: Proceedings of the 1992 ACM conference Computer-supported cooperative workDecember Pages 163–170https://doi.org/10.1145/143457.143475Online:01 December 1992Publication History 94citation1,648DownloadsMetricsTotal Citations94Total Downloads1,648Last 12 Months35Last 6 weeks9 Get...