A5021181827- Innovation and Knowledge Management
- Digital Transformation in Industry
- Blockchain Technology Applications and Security
- Big Data and Business Intelligence
- Knowledge Management and Sharing
- Organizational Leadership and Management Strategies
- AI in Service Interactions
- Digital Marketing and Social Media
- Intellectual Capital and Performance Analysis
- Organizational Learning and Leadership
The University of Adelaide
2022
University of South Australia
2013-2021
The research on chatbots has gained momentum over the past few years. Academics and practitioners investigate how these tools for communication with customers or internal team can be improved in terms of their performance, acceptance, deployment. Although there is a plethora recent studies available, not all them deal digital business transformation implications chatbots. main aim presented this paper was to conduct systematic literature review high-quality journal papers order summarise...
Purpose – This study aims to explore deterrents knowledge-sharing in pharmaceutical manufacturing. Effective is fundamental stimulation of the process knowledge absorption. The limited proximal communication between employees industry stifles their behaviour significantly. Design/methodology/approach A cross-sectional case study, consisting semi-structured interviews with managers and scientists, was conducted a multinational company Australia. Respondents were asked answer questions...
In this era of rapid growth in information and communication technologies organizations are going through melodramatic changes their environments culture. This challenge demands dynamic capabilities to sustain its competitive advantage. One such a capability is the knowledge absorption (i.e. absorptive capacity) that can be described as ability an organization acquire, assimilate, transform exploit gained from external sources. Absorptive capacity operationalization refers functioning...