A5023742824- Business Process Modeling and Analysis
- Ethics and Social Impacts of AI
- Service-Oriented Architecture and Web Services
- Information Systems Theories and Implementation
- Healthcare innovation and challenges
- Healthcare Decision-Making and Restraints
- Digital Economy and Work Transformation
- Innovative Human-Technology Interaction
- Software Engineering Techniques and Practices
- Social Work Education and Practice
- Model-Driven Software Engineering Techniques
IT University of Copenhagen
2019-2021
This paper draws attention to new complexities of deploying artificial intelligence (AI) sensitive contexts, such as welfare allocation. AI is increasingly used in public administration with the promise improving decision-making through predictive modelling. To accurately predict, it needs all agreed criteria part decisions, formal and informal. empirically explores informal classifications by caseworkers make unemployed seekers 'fit' into categories applied a Danish job centre. Our findings...
We report on a new approach to co-creating adaptive case management systems jointly with end-users, developed in the context of Effective co-created and compliant Management Systems for Knowledge Workers (EcoKnow.org) research project. The is based knowledge from prior ethnographic field studies declarative Dynamic Condition Response (DCR) technology model-driven design systems. was tested an operational environment danish municipality Syddjurs by conducting service-design project...
When designing artificial intelligence (AI) in politicised contexts, such as the public sector, optimistic promises of what AI can achieve often shape decisions around which problems should address. Different epistemological views carry different understandings is considered problem at hand, and, we show this paper, ethnographic perspectives fail to match AI. This paper reflects on personal experiences from an interdisciplinary research project that aimed take a responsible approach and...