- Information Technology Governance and Strategy
- E-Government and Public Services
- Big Data and Business Intelligence
- Technology Adoption and User Behaviour
- Innovation and Knowledge Management
- Information Systems Theories and Implementation
- Business Strategy and Innovation
- Outsourcing and Supply Chain Management
- Knowledge Management and Sharing
- ERP Systems Implementation and Impact
- Digital Platforms and Economics
- Digital Marketing and Social Media
- Service and Product Innovation
- Public Procurement and Policy
- Competitive and Knowledge Intelligence
- ICT Impact and Policies
- Social Media and Politics
- Innovative Approaches in Technology and Social Development
- Online and Blended Learning
- Collaboration in agile enterprises
- Public Policy and Administration Research
- Customer Service Quality and Loyalty
- Open Source Software Innovations
- Business Strategies and Innovation
- Cybercrime and Law Enforcement Studies
Brunel University of London
2012-2021
Manchester Metropolitan University
2000-2014
Universiti Brunei Darussalam
2013
Manchester University
1989
Purpose The emergence of online transactions, enabled through internet media, has led to an increase in the availability electronic payment (e‐payment) systems. This research aims investigate, theoretical constructs (technology acceptance model, theory reasoned action) and empirical analysis, critical factors that may ensure consumer adoption these facilities. Design/methodology/approach study mainly uses deductive approach consider secondary sources primary data, where hypotheses have been...
Abstract. This paper seeks to conceptualize theory and practice of information technology (IT)‐based outsourcing. It uses four conceptual frameworks in this respect – core competencies, transaction cost economics, agency partnership an empirical comparison IT outsourcing the public private sectors within UK. The qualitative research methodology involved interviews with managers both documentary analysis vendors’ literature. findings suggest that practices perceptions found two support basic...
An international association advancing the multidisciplinary study of informing systems. Founded in 1998, Informing Science Institute (ISI) is a global community academics shaping future science.
The lack of knowledge on 1) how Web technologies support the business strategies an organization and 2) enhance organizational performance are gaps in existing literature that may account for inability majority Web-based firms to leverage their investments technologies. To address these gaps, a theoretical lens is constructed from five core logics represent different possible ways enhancing performance. Applying analyze case successful Singaporean dotcom, through which identified....
Abstract Purpose – The purpose of this study is to investigate the key factors that facilitate or inhibit knowledge transfer success from vendors clients in information systems (IS) outsourcing. Design/methodology/approach collection data rested on semi‐structured interviews with IS/IT managers at various levels subject organizations and careful documents analysis. Findings findings suggest IS outsourcing affected by four sets factors: knowledge‐related, client‐related, vendor‐related...
Purpose – To make observations of the need for a radical change in way that public services are delivered, based upon compelling UK evidence.
This article propose a new maturity model with three related dimensions (technological, information quality, and business) provide its empirical analysis within Slovenian organizations. With the use of K-means clustering, naturally present groups are identified. is an attempt to establish clear directions for further business intelligence development in transition economy settings. The findings hold important implications commercial enterprise success.
Backsourcing is motivated by opportunities arising from changes in the business situation, redefinition of character outsourced service declining quality or due to discovery flaws contract. The situation backsourcing clearly has major implications for an organization terms monetary investments, IS infrastructure and employee requirements during after process. paper considers a detailed analysis two case studies reported JP Morgan Chase (USA) Sainsbury (UK). A contribution identify important...
A number of well-documented, fundamental assumptions are associated with strategic information systems planning (SISP). core activity for this domain is the alignment an organisations and technology strategy its business objectives. The difficulty complex diverse nature process itself that renders such a match increasingly problematic. evidence within literature relating to SISP suggests it does not fully mirror contemporary contains some fundamentally incorrect assumptions. This paper...
Every business can be described in terms of flows – both materials and information. Materials flow into the company, between activities within it, form finished goods services from company to its customers. Simultaneously, there are information reverse direction that provide valuable data for system: feedback marketplace customers’ orders, customer reaction, on needs wants; inventory schedules, production etc., orders outside suppliers. In one sense whole market which it operates regarded as...
Employs four conceptual frameworks to assess IT outsourcing arrangements, viz. core competencies, agency theory, transaction cost economics and partnerships. The are related an empirical comparison of the public private sectors within UK, utilizing data from 13 interviews conducted with managers both sectors. study suggest that each theoretical approach has its own relative merits in helping organizations understand strategic practice, particularly consideration some aspects not usually...
Purpose With the emergence of enabling internet technologies and increased competition between UK supermarkets has led “big four” – Tesco, J Sainsbury, ASDA Safeway/Morrisons to develop grocery operations online. The objective this paper is evaluate present best practice strategies employed by major retail organisations concerning these deployments. argues that Tesco's superior performance can be identified through five critical factors. However, continued success using existing models...