A5077904638- E-Government and Public Services
- Technology Adoption and User Behaviour
- Service-Oriented Architecture and Web Services
- Business Process Modeling and Analysis
- Mobile Agent-Based Network Management
- Multi-Agent Systems and Negotiation
- Digital Marketing and Social Media
- Cognitive Science and Mapping
- Knowledge Management and Sharing
- Green IT and Sustainability
- Public Policy and Administration Research
- Social Media and Politics
- Customer Service Quality and Loyalty
- Smart Cities and Technologies
- Privacy, Security, and Data Protection
- Cloud Computing and Resource Management
- Sentiment Analysis and Opinion Mining
- ICT Impact and Policies
- Maritime Ports and Logistics
- Collaboration in agile enterprises
- Internet Traffic Analysis and Secure E-voting
- Maritime Transport Emissions and Efficiency
- Cognitive Computing and Networks
- Impact of Technology on Adolescents
- Transportation and Mobility Innovations
Brunel University of London
2013-2022
Dongguk University
2009-2020
Yonsei University
2000-2019
Ahlia University
2019
BT Group (United Kingdom)
2004-2007
Suffolk University
2007
Science and Technology Policy Institute
2003
Korea Advanced Institute of Science and Technology
2003
Pai Chai University
2003
Intelligent Systems Research (United States)
2003
This paper examines the conditions under which exploration of a new, incompatible technologyis conducive to firm growth in presence network externalities. In particular, this study is motivated by divergent evolutions PC and workstation markets response new technology: reduced instruction set computing (RISC). market, Intel has developed microprocessors maintaining compatibility with established architecture, whereas it was radically replaced RISC market. History indicates that unlike market...
This paper provides a management perspective of organisational factors that contributes to the reduction food waste through application design science principles explore causal relationships between distribution (organisational) and consumption (societal) factors. Qualitative data were collected with an from commercial consumers along large-scale importers, distributors, retailers. Cause-effect models are built “what-if” simulations conducted development Fuzzy Cognitive Map (FCM) approaches...
Recent studies in maritime shipping have concentrated on environmental and economic impacts of ships. In this regard, fuel is considered as one the important factors for such impacts. particular, sailing speed vessels affects consumption directly. study, we consider a optimization problem liner shipping, which characterized by stochastic port times time windows. The objective to minimize total while maintaining schedule reliability. We develop dynamic programing model discretizing arrival...
Speed optimization of liner vessels has significant economic and environmental impact for reducing fuel cost Green House Gas (GHG) emission as the shipping over maritime logistics takes more than 70% world transportation. While slow steaming is widely used best practices companies, they are also under pressure to maintain service level agreement (SLA) with their cargo clients. Thus, deciding optimal speed that minimizes consumption while maintaining SLA managerial decision problem. Studies...
Citizens' satisfaction is acknowledged as one of the most significant influences for e-government adoption and diffusion. This study examines impact information quality, system trust, cost on user services. Using a survey, this collected 1518 valid responses from service adopters across United Kingdom. Our empirical outcomes show five factors identified in have U.K. citizens' with
The prevalence of big data is starting to spread across the public and private sectors however, an impediment its widespread adoption orientates around a lack appropriate analytics (BDA) resulting skills exploit full potential availability. In this paper, we propose novel BDA contribute towards void, using fuzzy cognitive map (FCM) approach that will enhance decision-making thus prioritising IT service procurement in sector. This achieved through development decision models capture strengths...
Electronic government services (e-services) involve the delivery of information and to stakeholders via Internet, Internet Things other traditional modes. Despite their beneficial values, overall level usage (take-up) remains relatively low compared They are also challenging evaluate due behavioral, economical, political, technical aspects. The literature lacks a methodology framework guide transformation application improve both internal processes e-services institutional advance...
Purpose The purpose of this paper is to analyse the research design, methodologies and approaches utilised in electronic government (e‐government) studies published last decade (2000‐2012). Design/methodology/approach A profiling approach employed 114 (out 3,934 from 2000 2012) e‐government publications (with specific focus on user satisfaction) including examining variables such as country research, sample size, type(s) respondents, data collection methods, statistical tools techniques...
The concept of e-Government was first developed and implemented in industrialised countries.Consequently, it should not be assumed that this is automatically appropriate for developing countries.This study aims to examine the roles perceived support quality satisfaction context government-to-citizen (G2C) transactions towards beh avioural intention usage countries.To test proposed model, official website Kuwait Government Online Services (KGOS) selected.A survey with a total 628 responses...
Sentiment classification has played an important role in various research area including e-commerce applications and a number of advanced Computational Intelligence techniques machine learning computational linguistics have been proposed the literature for improved sentiment results. While such studies focus on improving performance with new or extending existing algorithms based previously used dataset, few provide practitioners insight what are better their datasets that different...
Purpose This paper aims to introduce a European project CEES develop standard for the evaluation of Electronic Government (e‐Government) services from citizen satisfaction perspective. Design/methodology/approach The aim, objectives, methodology, and deliverables are detailed. Furthermore, challenges development reference process model in different countries addressed academic practical implications citizen‐oriented e‐Government discussed. Findings A citizens' perspective receives strong...
This paper reports on a panel discussion at the pre-ICIS 2015 Workshop Green Information Systems current state and future perspectives of SIGGreen—the Association Systems' special interest group green information systems—and systems (green IS) research in general. Over past years, IS scholars have made important contributions advancing our knowledge about how can contribute to solving problems associated with degradation natural environment. However, it would appear that many view as just...
Public participation is one of the most important tasks for policy making processes, and public authorities are lacking ideas on designing processes facilitating active citizen participation. Based a persuasion theory, this paper examines if issues embedded with persuasive features draw more attention, longer elaboration time Particularly preference matching, location social proof authority identified as in e-participation context propositions their impacts citizens' developed. A prototype...
Purpose Evaluating and optimizing e‐government services is imperative for governments especially due to the capacity of e‐services transform public administrations assist interactions with citizens, businesses other government agencies. Existing widely applied evaluation approaches neglect incorporate citizens' satisfaction measures. The purpose this paper twofold: contribute understanding citizen‐centric unify existing key performance indicators (KPIs); propose a reference process model...