The increasing use of artificial intelligence (AI) in public service delivery presents important yet unanswered questions about citizens' views AI. Are perceptions decisions made by AI different from those bureaucrats? We answer this question conducting a conjoint experiment. Our results show that individuals prefer minority bureaucrats over to make decisions. This is particularly true for racially minoritized citizens. However, when passive representation within the bureaucracy unavailable,...

Abstract In 2020, police brutality against Black Americans catalyzed Lives Matter (BLM) protests across all 50 states. Though BLM continue to permeate society, few scholars explore how these change Americans' perceptions of the police. To investigate this phenomenon more meticulously, we administered an online survey experiment—oversampling American participants—to measure protest culture, specifically protests, influences civilians' Our found that (1) participants have a lower evaluation...

Discrepancies in bureaucrat behavior, residential segregation, and police stops that turn deadly have spurred critical analysis surrounding who gets stopped by the what happens once they get stopped. This study considers effect of officers’ decision when performing vehicle conducting or person searches, as measured at block group level Minneapolis neighborhoods. research is one few empirical studies within public administration which examines stop decisions during segregated areas, explores...

Policymakers are taking actions to protect their citizens and democratic systems from online misinformation. However, media consumers usually have a hard time differentiating misinformation authentic information. There two explanations for this difficulty, namely lazy reasoning motivated reasoning. While suggests that people may feel reluctant conduct critical when consuming information, the theory points out individuals also thinking in alignment with identities established viewpoints. A...

Abstract Public administration scholarship seeks to understand ways increase accountability within the policing profession. We employ an online conjoint experiment disentangle effects of both representation and body‐worn cameras (BWC) on police legitimacy. In experiment, we ask participants rate likelihood that a use force incident prompts investigation when there is BWC present racial gender matches between officer civilian in incident. find Caucasian officers who are more likely be...

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With the advancement of artificial intelligence (AI), governments around world have been exploring possibilities to adopt AI technologies in their operations improve efficiency and citizen satisfaction. Few studies examine bureaucrats' preferences using or working with making decisions delivering public services. Are they supportive government use AI? We answer this question by analyzing officials' opinion data from Taiwan Government Bureaucrats Survey. Our results show that bureaucrats...