IKEA, a worldwide known “Assemble & Install-It-Yourself” furniture company with Swedish origin, launched an augmented reality app, namely, IKEA Place, that aimed to solve practical problems surrounding shopping in September 2017. The which used allow its users visualize how will look their own home, is examined this article. Discussion centered around the app allowed create service-centered value as it signaled understood hurdles involved process for investing extend technology-based...

Robotics significantly influence retail and consumer services. The COVID-19 pandemic further amplified the rise of service robots (SRs) through social distancing measures. While are embraced widely by retailers providers, consumers’ interaction with SRs remains an intriguing avenue research across contexts. By taking a relative power perspective, we report on series pre- intra-COVID-19 studies. Our findings suggest that Gen-Z consumers hold more positive attitudes towards perceived as lower...

This case presents a study of how QR code menus have emerged as popular and sustainable solution for the hospitality industry in wake COVID-19 pandemic. The explores environmental benefits restaurant by drawing on existing literature examining can reduce paper waste, lower carbon footprint, promote practices. also discusses contribute to several United Nations Sustainable Development Goals (SDGs), such SDG 12 (Responsible Consumption Production), 13 (Climate Action), 17 (Partnerships Goals)....

Humanoid service robots made swift progress in extending a helping hand to the strained global healthcare during COVID-19 pandemic. This case provides an overview of robots’ inclusion regarding pre- and intra-pandemic contexts. Specific focus is devoted humanoid as their shape, size, mobility make them advantageous using physical spaces designed for humans. A collection examples from hospitals worldwide presented illustrating deployment The pointed future directions aim facilitate better...

Abstract The COVID-19 pandemic has highlighted the pernicious effects of fake news, underscoring critical need for researchers and practitioners to detect mitigate its spread. In this paper, we examined importance detecting news incorporated sentiment emotional features type news. Specifically, compared sentiments emotions associated with real using a Twitter dataset labeled categories. By utilizing different emotion lexicons, extracted categorized as positive, negative, neutral eight basic...

Purpose Twitter usage during Gezi Park Protests, a significant large-scale connective action, is analyzed to reveal meaningful findings on individual and group tweeting characteristics. Subsequent the Arab Spring in terms of its timing, Protests began by spread news construction plans build shopping mall at public park Taksim Square Istanbul May 26, 2013. Though started as small-scale local protest, it emerged into series multi-regional social protests, also known demonstrations. The paper...

The right-to-repair movement is a consumer rights that supports people’s freedom to repair and customize their gadgets, such as smartphones. To make diagnostic tools, manuals, replacement parts available the public, continues push for laws requiring manufacturers do so. movement, supported by legislation, gaining traction fundamental human right. On other hand, received different responses from smartphone manufacturers, including Apple, Samsung, Google, Nokia. This article describes evolving...

Purpose This research aims to understand the dynamics that drive consumer engagement of multinational brands' social media posts on platform X, formerly known as Twitter. Taking emotional tone into account, effect vivid, interactive, informative, entertaining and practical features interactions are evaluated across English- Turkish-speaking markets. Methodology Inspired by conceptual framework proposed in previous literature, were extracted computationally using natural language processing...

As global cooperation to develop and launch CBDCs further unfolds, the revolutionary innovation presents an emerging research field. This paper aims provide a framework of CBDC by stressing its differences from other available digital currencies cash in terms advantages disadvantages. The outlook, current future, is presented. Additionally, exploration prevalent themes cross-sectional analysis tweets posted between 17 25 March 2021 with #CBDC hashtags are presented complement discussion on...

Robotic services' popularity continues to increase due technological advancements, labour shortages, and global crises. Yet, while providing these services, robots are subject occasional physical interruption by humans them, thus restricting their functioning and, at times, leading failure. To investigate this issue, the present study examined role of third-party human interference in service robot failures its effects on observers' attitudes towards willingness engage with robot. We...

Corona virus disease 2019 (COVID-19) has proven to be the worst pandemic in modern times terms of both mortality and infectiousness since flu that took place early 20 th century, which is also known as Spanish Flu.First being detected China on December 8, 2019, COVID-19 spread swiftly into other countries continents, eventually led its classification "pandemic" by World Health Organization (WHO) March 12, 2020. 1,2ter first confirmed case Turkey was 11, number cases increased rapidly reached...

Two major competing life roles, work and family, are reported to dominate people's efforts in constructing a life. Here, we aim explore whether how attributed roles related coping strategies of current aspiring women entrepreneurs meaningfully differentiate the existence their families affects formation these different clusters. In our empirical, two-part exploratory study conducted emerging economy setting Turkey, first, utilize survey results 234 issue, then second part study, administer...

This study examined the communication styles of rectors and vice-rectors German public universities during COVID-19 pandemic to explore influence gender on leadership communication. We collected data from social media university websites; analysed language used identify transformational, transactional, servant styles. Our results showed that female leaders demonstrated more positive than men a stronger preference for transformational leadership, while male tended use transactional style....

Maintenance operations directly influence the performances of railway vehicles and play a crucial role in services to provide uninterrupted high quality service passengers. With exception preventive activities, demand spare parts for maintenance tasks is usually random; hence, fast secure management inventory an important factor successful execution process. The purpose this research extend classical ABC analysis by developing multi-criteria classification approach supporting planning...

This study employs six dimensions of service quality scale that is developed by Carman (2000) and Kara et al. (2005) to better understand the factors underlying healthcare customers' perceptions quality. These investigated are namely tangibility, reliability, responsiveness, assurance, courtesy empathy. Sampling has been conducted at Marmara University Hospital between June 1st July 15th 2007. Purposive convenient sampling employed 183 inpatients. Through a 5 point Likert-type scale,...

The instantaneous R in Turkey is estimated by Bayesian statistical inference that utilizes a 68-days-long dataset from the beginning of COVID-19 outbreak for monitoring progression pandemic. As it also globally adapted, enforced social distancing measures help to keep reproduction number below one. low levels are referred as basis several countries relax their country-wide restrictions, while hindsight involves possible second wave infections follow China, Germany, and South Korea. Thus,...

ABSTRACT Objective: The susceptible-infected-removed (SIR) model and its variants are widely used to predict the progress of coronavirus disease 2019 (COVID-19) worldwide, despite their rather simplistic nature. Nevertheless, robust estimation SIR presents a significant challenge, particularly with limited possibly noisy data in initial phase pandemic. Methods: K-means algorithm is perform cluster analysis top 10 countries highest number COVID-19 cases, observe if there any differences among...

E-atmospherics have been often analyzed in terms of functional features, leaving its characteristics' link to social capital co-creation as a fertile research area. Prior demonstrated the capacity e-atmospherics' at modifying shopping habits towards deeper engagement. Little is known on how processes and cues emerging from aspects lifestyle influence purchasing behavior. The anatomy dimension ICT focus this research, where attention devoted unpack meanings type online mundane creation....

Football has recently developed into a unique sector with complex management and marketing functions, where novel communication technologies are employed. In this paper, we aim to contribute the numerous fields involving emerging European sports literature, social media analytics, digital consumer behaviour. Our purpose is explore Twitter use related football by analysing real-time streamed data in offering longitudinal perspective focusing on 2013 2018 leagues Turkey via of analytics...